“Guest ready was indeed not ready for guests. Check in was absolutely horrible. Our key did not work in the door at all and got stuck and after 15 minutes of trying we called and were met with extreme rudeness. She told me I had to email in videos and wait for another team to get back to me through email. No lobby so we had to sit on the steps. Her attitude was horrible and she was very dismissive of us. We never even got an email back. After 2 hours of arguing with her and expedia to try to get……
“Guest ready was indeed not ready for guests. Check in was absolutely horrible. Our key did not work in the door at all and got stuck and after 15 minutes of trying we called and were met with extreme rudeness. She told me I had to email in videos and wait for another team to get back to me through email. No lobby so we had to sit on the steps. Her attitude was horrible and she was very dismissive of us. We never even got an email back. After 2 hours of arguing with her and expedia to try to get……
Megan