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“Good ”

“Very much enjoyed our stay. Spa staff was excellent and able to fit us in for services with a busy schedule. Our dinner at Pacific Crest was delicious. We will beback”

“Very nice hotel. We were unable to book a massage but we used the mineral pools. Very relaxing. Went back to the room and our tv didn’t work. They were unable to fix. It wasn’t that important, we were tired and had our phones. The big disappointment was our dinner. The dining area and bar was nice but we were very disappointed with our meals. We opted to leave early and not to eat breakfast there. ”

“We never got to stay at the hotel. They called us in the way there and cancelled our weekend due to a ‘ room emergency’. Then we began a nightmare of calls trying to get our refund being bounced between Expedia who told us to call VBRO who would promptly tell us to call Expedia. What a nightmare! I’m still waiting for the hotel GM to return my calls. ”