2/10 糟糕
Elva B.
2025 年 7 月 22 日
不满意：清洁度
Property not as described, materially misrepresented.
Utmost dissatisfaction with our stay at Stone Mills cottage due to safety, cleanliness and comfort issues. Listing was complete misrepresentation of the premises. Items not up to building and/or safety code, or at the very least not on par with other VRBO cottages we’ve rented. Cottage in disrepair, fell significantly below standard of cleanliness. Hole in ceiling and buckled panelling. Kitchen utensils, appliances, inside/outside cupboards were dirty with food and grease. Pillows stained with blood and sweat. Bedroom ceiling full of bugs & spiders, which fell onto guest as they slept. Cottage averaged 35-40 degrees but there were only two inefficient grubby fans that barely worked. Not safe for seniors with asthma and high blood pressure. Some window screens broken making them unusable for fresh air. Other windows didn’t open at all. Bathroom door neither closed nor locked properly. No ventilation in bathroom. Host instructed us to take home garbage & recycle but we tied the bags and placed atop the bins. Listing didn’t make note of this and why should guests have to take garbage home? Very unhealthy to carry garbage in a car. VRBO’s mission statement… “Our mission is to find every family the space they need to relax, reconnect, and enjoy precious time away together”. Needless to say what was an anticipated lovely vacation for two senior couples ended up as an expensive disappointment.
Elva B.
2025 年 7 月入住 7 晚