“Everything was professionally done from the welcome center/waiting area, boat that takes you to yacht, luggages waiting at your room. Boat is impressive one year new. Food was excellent, opinion from a Vietnamese ex-pat. Pho was delicious. Staff was very responsive. Two excursions were excellent. Most luxurious boat @ Halong Bay”
“My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us……
“This was an amazing experience. The food was plentiful and the staff very attentive. The bedroom was perfect being a corner room with balcony. Couldn’t have been better.
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“The staff were excellent and very accommodating throughout the stay, in particular with our allergen requirements (gluten). The transfer process was easy to arrange but be aware that a member of staff will contact you via WhatsApp so you’ll need internet access a day or two beforehand. The room we had was spectacular and very clean. All round a great experience and would highly recommend. ”
“It was a wonderful stay in the cruise, the tour included some sightseeing in the nearby islands and we got to try kayaking. The cruise has its own small tender boat to transport passengers to and from the cruise to port and small islands. The tourguide, also the cruise manager, spoke good English and took care of each passenger well. The tour covered all meals on the cruise, hotel-level breakfast, lunch and dinner. The rooms on cruise were clean, the walls were quite thin though so you would……
“Good value for money, staff were great, food was plentiful and fresh, rooms could do with a spruce up but comfortable bed and had own bathroom/toilet. Crew were really helpful and they made the trip fun for all passengers. Squid fishing was fun and making Vietnamese spring rolls. Disappointing to see so much trash in the sea, although this is out of control of this particular cruise boat.”
“Beautiful property on a lovely little island with easy access to Ha Long Bay. Free bikes to ride around the island, and easy walking distance to shops, restaurants, and the marina. The service with Ms. Kim and Mr. Phoenix was outstanding!”
“A quality stay. The room is very comfortable and clean. The food is delicious, and the excursions are good. The staff is friendly and provides kind assistance.”
“This 2-day-1-night trip to Ha Long Bay was truly an unforgettable experience for me. It was my very first time joining a cruise trip alone. At first, I was a bit worried that I might feel lonely, but everything turned out way beyond my expectations.
From the moment I stepped on board, I was warmly welcomed by the crew. The cruise was spacious and elegant, and my cabin had a private balcony overlooking the bay – the perfect spot to sit back and soak up the fresh sea breeze. The itinerary covered……