“The host lied about the amenities at every single property. I contacted customer service numerous times to resolve the issues . Customer service did an excellent job looking out for the host . But they did nothing to help me. In the end when the host threatened to come to the house and physically assault me , again, VRBO did nothing to help the situation . I spent numerous hours on the phone with customer support during the final eight hours at the property . I spoke with four different agents……
“The host lied about the amenities at every single property. I contacted customer service numerous times to resolve the issues . Customer service did an excellent job looking out for the host . But they did nothing to help me. In the end when the host threatened to come to the house and physically assault me , again, VRBO did nothing to help the situation . I spent numerous hours on the phone with customer support during the final eight hours at the property . I spoke with four different agents……
Alex J.