Toronto Islands Beach Vacations

PINPADS IN THE ELEVATORS NEED TO BE UPGRADED

Good

Do not stay here! Upon arrival we were told at the reception that they did not have a confirmation. We were given a phone number to call and could not get anyone to answer. A chatbot kept sending me a link they did not work. Eventually i left and had to pay for hotel rooms at another “location. I work in the travel industry and have never had such a horrible experience

It was an absolutely wonderful experience all the way through, the staff was attentive and genuine. There was warmth and real hospitality, welcomed with some sparkling wine. We were able to enjoy treatments at Stillwater Spa, and fabulous drinks at the Writer’s Room Bar at sunset and had a wonderful dinner at Joni’s , the in room meal were lovely. The design and comfort for the rooms was very tasteful along with the overall aesthetic of the hotel full of art and texture. The most amazing part was the staff from the front desk, to concierge to the staff opening the doors or servicing the room it was really exceptional, thank you for making it unforgettable

This is a top notch operation in all aspects. The staff is well trained, efficient, attentive and accommodating. The property feels brand new and everything is well appointed. We love the large room with high ceiling. Just a most enjoyable stay. Thank you!