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关于布兰森银元城公寓式客房度假村的点评

3.5 out of 5
布兰森银元城公寓式客房度假村
Branson, MO

点评

7.8

还可以

10 分 - 超赞。12 条好评，共有 34 条点评" "
8 分 - 还可以。12 条好评，共有 34 条点评" "
6 分 - 一般。5 条好评，共有 34 条点评" "
4 分 - 很差。4 条好评，共有 34 条点评" "
2 分 - 糟糕。1 条好评，共有 34 条点评" "

8.2/10

清洁度

7.8/10

员工和服务

7.2/10

住宿条件和设施

点评

4/10 很差

真实旅客

与家人出行
满意：清洁度
不满意：客房舒适度
Location was good but the place was run down
AC unit didn’t work, our unit was 83 degrees when we walked into it at 8:00 at night. The couch leather was peeling everywhere, pillows worn down to nothing and beds were not comfortable, tube tv still in one of the rooms. Great location if visiting SDC but clearly the owners have not kept it updated.
2020 年 9 月入住 2 晚

10/10 超赞

Alan

与家人出行
满意：客房舒适度，清洁度
nice place to stay
The accommodations were great - clean- and very nice. The only negative was the pool was very small for such a large resort. It was packed constantly so we never got to use it.
2020 年 7 月入住 3 晚

8/10 还可以

Bonnie

满意：员工和服务，清洁度
不满意：住宿条件和设施
Nice and quiet area
The mattresses definitely need to be updated in both rooms. The mattresses definitely need to be updated in both rooms. We basically only slept there and didn’t get a good nights sleep due to them.
2019 年 8 月入住 3 晚
Emma 于 2019 年 8 月 12 日 的回复
Hi Bonnie, Thank you for taking the time to provide us with your feedback. We are sorry to hear that the mattresses were not to your liking. Though the comfort of a mattress is subjective, we appreciate your feedback.

8/10 还可以

Jace

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚
Kayla 于 2019 年 4 月 10 日 的回复
Hi Jace! Thank you for the great feedback! We look forward to your next stay with us.

8/10 还可以

真实旅客

满意：员工和服务，清洁度
I liked the way it had a grest view. The weather was over cast with some fog. What i didn't like I have bad legs and stairs where hard for me. Woild hsve liked a lower floor. But over all it was very nice
2018 年 10 月入住 1 晚
Piper 于 2018 年 10 月 27 日 的回复
Thank you for taking the time to provide us with your feedback. We are happy to hear you really enjoyed the great view from your condo! We wish we would have known about your legs to try to get you a walk-in unit with no stairs.We hope to have you come stay with us again in the future.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚
Kayla 于 2018 年 10 月 15 日 的回复
Thank you for taking the time to leave your feedback. We look forward to your next visit.

10/10 超赞

Carey98，Edmond, OK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved sitting on the deck in the evenings. It was so quiet. We wete not not far from all the things we wanted to do in Branson. Very clean and had everything we needed.
2018 年 9 月入住 5 晚
Kayla 于 2018 年 9 月 17 日 的回复
Hi Carey! Thank you for taking the time to leave a feedback on your stay at Branson Condo Resorts Silver Dollar City. We are thrilled that you enjoyed your stay so much. We look forward to your next visit.

8/10 还可以

Laura

We enjoyed the condo. Nice and quiet. When we walked in though the condo had a smokey smell to it. You could tell it had been smoked in. Also, the two sliding glass door locks were broken. Although there were boards to put down to keep the doors from being opened they were sitting in the floor and not locking the door. Being on the first floor that made it kinda scary because there was easy access to the doors.
2018 年 8 月入住 2 晚
Emma 于 2018 年 8 月 21 日 的回复
Hi Laura ~ Thank you for taking the time to provide your feedback. We have addressed the smoking smell as all of our units are smoke free. We also contacted maintenance to fix the door issue and that has been taken care of for the next guest. Thank you for giving us four stars! We are glad you enjoyed a nice and quiet condo. We look forward to having you back in the future.

10/10 超赞

Darin，Kansas

满意：清洁度、员工和服务、客房舒适度
Loved the view from this Condo! It was absolutely PERFECT for our Family vacation. It has pans so we were able to cook breakfast before heading to Silver Dollar City.
2018 年 8 月入住 2 晚
Kayla 于 2018 年 8 月 11 日 的回复
Hi Darin ~ Thank you for taking the time to review your stay at Branson Condo Resorts Silver Dollar City. We are happy to read that your enjoyed our condo. We look forward to your next visit.

10/10 超赞

loretta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 4 晚
Piper 于 2018 年 8 月 5 日 的回复
Hi! Thank you for giving us 5 out of 5! We are happy to know you loved your stay at Branson Condo Resorts Silver Dollar City. We look forward to having you stay with us again in the future.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 3 晚
Piper 于 2018 年 7 月 30 日 的回复
Thank you for giving us and Branson Condo Resorts Silver Dollar City four stars! We look forward to having you back as our guest in the future.

6/10 一般

Estevan

Nest Eagle Resort
Our bed had bed bug. We we’re picked the whole time we we’re there. We stayed for 4 nights and never got toilet paper or fresh towels. Other than that I thought the space was great and location was great. Also great view.
2018 年 6 月入住 4 晚
Emma 于 2018 年 6 月 30 日 的回复
Hi Estevan - All units have a starter kit with toiletry items including toilet paper. They are self catered condos, then it's up to you to get more if you need it from the on-site convenience store. Because it is a self catered condo, there is a washer/dryer conveniently located in the unit so that you can do a load of towels and have fresh ones whenever you need it. The units are frequently inspected and has been since you checked out and NO evidence of beg bugs have been found.

4/10 很差

Nate，Ok

满意：清洁度
不满意：客房舒适度
Silver Dollar City condo
1.The view and comfort of condo was good. But i really feel you could of put better quailty stuff to use in kitchen. Alot of them did not work. One of burners on stove did not work. 2.The walkout deck had nails popping up though the wood. Causing one of my grandraughters toes to get cut. 3. Smoke alarms would not stop making noise. Had to remove batteries. 4. My family will not be going back there.
2018 年 5 月入住 3 晚
Sophie 于 2018 年 6 月 26 日 的回复
Hi Nate! Thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you encountered and wish you had called us immediately to rectify it all. We will address these issues immediately.

10/10 超赞

michelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great view
Rooms are great and the view us amazing
Kayla 于 2018 年 5 月 9 日 的回复
Hi Michelle ~ Thank you for taking the time to review your stay at Branson Condo Resorts Silver Dollar City. We look forward to your next visit.

8/10 还可以

Alexa N.

Nice (besides a cleanliness issue)
It was a really nice place for the price! The only major concern we had was that the beds weren’t made so it was pretty evident that they weren’t cleaned before we checked in
2018 年 3 月入住 1 晚

10/10 超赞

Patricia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
overall the stay was very good. The furniture is older but functional for a few nights. Great to have a view and a roomy attached patio.
Kayla 于 2018 年 3 月 24 日 的回复
Hi Patricia ~ Thank you for taking the time to review your stay with us. We are happy to read that you enjoyed your time here and the view. We look forward to your next visit.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
417-BRANSON
How convenient it was to remember their phone number. Whenever you have a question about your reservation, maintenance need, directions, or anything...It is so easy to remember their number and call or text them 24/7. Superior service! And the condo is nice too!
2018 年 2 月入住 1 晚
Kayla 于 2018 年 3 月 1 日 的回复
Hi! Thank you for taking the time to review your stay with us at Branson Condos Resorts Silver Dollar City. We are thrilled that you enjoyed the condo and the superior service we provide to all of our guests. We hope you will come and stay with us again very soon.

6/10 一般

真实旅客

满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Beds and pillows are uncomfortable; sofa is so worn out it's uncomfortable to sit on. Expect you to do the housekeeping before you leave. Check in is too late (4PM) and check out is far too early (10AM)
2017 年 12 月入住 2 晚
Hi ~ Thank you for taking the time to review your stay with us. Though the comfort of a bed is something very subjective, we do appreciate your feedback. At check-out all we ask is that you load the dishwasher and take the trash out though these are not required for check-out. We hope you will come and stay with us again in the future. Kayla

6/10 一般

brenda

满意：客房舒适度，员工和服务
不满意：住宿条件和设施
Condo
The condo was run down. Floors were uneven impossible to open main bathroom door all the way. Front door was suck needed to push very hard on the door for entry. Very close to Silver Dollar City that was a plus.
2017 年 11 月入住 3 晚
Hi Brenda ~ Thank you for taking the time to review your stay with us. We wish you had let us know of the issue you encountered right away rather than upon your check-out. We have maintenance staff available to our guests 24/7 by phone or text. We could have made your stay more pleasant. We hope you will give us a second chance to prove to you that we can do much better. Kayla

8/10 还可以

真实旅客

满意：客房舒适度
不满意：清洁度
Beautiful view
Beautiful view, close to Silver Dollar City which was what we wanted. The room was not as clean as I hoped it would be. There was poop in one of the toilets, tubs needed cleaned out and sheets were missing for the pull out couch.
2017 年 11 月入住 2 晚
Kayla 于 2017 年 11 月 17 日 的回复
Hi Dana ~ Thank you for taking the time to leave a review on your stay with us. We are happy to read that you enjoyed the view from the condo and its location. As for the housekeeping issue, we have addressed it with our staff since this incident does not reflect our standard of service. We hope you give us a second chance to prove to you that we can do much better and you can have a wonderful stay. Kayla

8/10 还可以

tyler

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The condo was beautiful very comfortable and very well maintained.
2017 年 10 月入住 4 晚
Hi Tyler ~ Thank you for taking the time to review your stay at Branson Condo Resorts Silver Dollar City. We are thrilled that you enjoyed our condo. We look forward to your next visit. Kayla

10/10 超赞

Sandy，Fenton, MO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great couples getaway.
Shopping, dinner's out, relaxing. Quiet and peaceful location.
2017 年 10 月入住 1 晚
Kayla 于 2017 年 10 月 12 日 的回复
Hi Sandy ~ Thank you for taking the time to review your stay with us at Branson Condo Resorts Silver Dollar City. We are very happy to read that you enjoyed a relaxing and peaceful time at our condo. We hope you will come and stay with us again very soon. Kayla

10/10 超赞

William，St. Louis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and Comfortable
Great Value! Room was just as pictured, clean and Comfortable. Will definitely stay again!
2017 年 10 月入住 1 晚
Kayla 于 2017 年 10 月 12 日 的回复
Hi William ~ Thank you for taking the time to review your stay with us at Branson Condo Resorts Silver Dollar City. We are very happy to learn that you enjoyed our clean and comfortable condo. We look forward to your next visit. Kayla

4/10 很差

Steven

满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Disappointed stay
Stayed in Eagles Nest Bldg 6, unit 3. Most comparably priced hotels that we have stayed in had amenities like coffee, shampoo, bar soap, etc. this unit had none. Needs night stands on both sides of beds. Their was no easily accessible electric outlet in master bathroom. There was mold on guest bath shower curtain and ceiling. Some walls were unpainted in places (some repairs incomplete.). Peeling paint in places and stained carpet. The fan and light above the range top did not work and a lightbulb was out in the master bath. The deadbolt on the front door hardly made contact. Instructions in the unit regarding internet use was wrong. The unit was clean but overall it was not a great one night stay.
2017 年 7 月入住 1 晚
Hi Steven ~ Thank you for taking the time to write a review on your stay with us. We are glad you enjoyed our clean condo. However, we are sorry that other aspects of the condo did not meet your expectations. I would like to clarify a couple of things you brought up. First, we do provide single use toiletries in all of our condos. We do not provide coffee since the kind of coffee one drinks is such a personal choice. Regarding the internet, it is provided by the resort itself. According to my records you contacted us and received a timely answer back with the new password. We strive to provide all of our guests with a wonderful experience, we are sorry we could not do that for you. We hope you will give us a second chance to show you that we can do much better. Kayla

10/10 超赞

debbie，largo, fl

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful mountain view
We came to Branson to see our granddaughter. We're from Florida and there's no mountains there so we got a mountain view simply beautiful. The room was very clean and well maintained and there was plenty of pillows blankets towels etc even washer and dryer. A very memorable staff . Thank you Eagles Nest . We will be back!!!
2017 年 7 月入住 4 晚
Kayla 于 2017 年 7 月 22 日 的回复
Hi Debbie ~ Thank you so much for taking the time to review your stay with us. We are very happy to learn that you enjoyed our condo and the view. We look forward to having you as a guest again very soon. Kayla

6/10 一般

Leticia

满意：清洁度
okay condo
Our stay at the condo resort was okay. We stayed in a two bedroom condo with six people. The condo was very clean and updated, but it was a little small. I think that the common areas were a little small for six people. There were plenty of extra linens, but the sofa bed was not very comfortable. The location of the resort was excellent for Silver Dollar City and Table Rock Lake. The condos are right next to Silver Dollar City and overlook the lake. During our stay, we could see the nightly fireworks from our front door. Despite the convenience of the proximity to these two attractions, there were some drawbacks. The roads to get the condos are steep and winding and not very well lit. Also, you are not close to the main strip, so walking to any attraction is out of the question. The pool was on the small side and was crowed, but it was nice to have one available and centrally located. The tennis courts were also right next to the pool. All in all, the condo was a decent place to stay except for the problems with the kitchen which were a major inconvenience, as we tend to cook a lot. If you are looking to be close to the nightlife, this is not the place for you. If you want the proximity to the lake and the amusement park, it is excellent for that.
2017 年 7 月入住 3 晚
Hi Leticia ~ Thank you for taking the time to write a review on your stay with us. We are happy to read you enjoyed your stay. We wish you had let us know of any issues you had with the kitchen immediately rather than upon check out. We have maintenance staff available to our guests and we could have made your stay even more enjoyable. We hope you will come and stay with us again soon. Kayla

8/10 还可以

Kedar，Cedar Rapids

满意：客房舒适度，员工和服务
Location was really good
The condo is located pretty close to Silver Dollar City and view outside the rooms are good. Although the interior seems little older, the condo offers ample space.
2017 年 7 月入住 2 晚
Kayla 于 2017 年 7 月 22 日 的回复
Hi Kedar ~ Thank you for leaving a review on your stay with us. We are happy you enjoyed a good stay. We hope you will come and stay with us again very soon. Kayla

10/10 超赞

Christopher，US

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice condo, close to Silver Dollar City, beautiful
Nice condo. Kid friendly swimming pool with rope divider for deep end. Beautiful views of mountains and lake. Real close to Silver Dollar City and within 4 miles of White Water Park (also owned by Silver Dollar City), Zip Line Adventures, and dining. The only complaint I have is the resident who kicked a young family (5 year old, 6 year old) and parents out of the pool at 10:00pm (which is what the sign said). Then proceeded to tell me my wife, my 5 yr old and my 13 yr old, who was in the tennis court, that he was going to call the cops on us for lighting fireworks. The "fire works" are called rocket copters...which are cheap kid toys. They are a slingshot launched kids toy with LED lights that flutter to the ground like a helicopter. Upon explaining this to the old guy (who must have felt ignorant),...who informed us he was a resident (which makes him an authority) he said he would still call the cops because it "promoted" the use of fireworks! May have been different if he had politely asked us to stop instead of yelling and threatening calling the cops (which would have been a joke...Rocket Copters are not illegal)...I believe he was drunk. Anyways aside from this incident it was a great stay.
2017 年 6 月入住 3 晚
Kayla 于 2017 年 7 月 22 日 的回复
Hi Christopher ~ Thank you for leaving a review on your stay with us. We are glad you enjoyed our condo and its location. We hope you will come and stay with us again. Kayla

8/10 还可以

Jason

满意：客房舒适度，员工和服务
不满意：住宿条件和设施
Pretty good
Close to silver dollar city. Safe and clean area. No real water access to the lake. Sheets were stained yellow, fire alarm on a shelf in the closet, and rotted wood on the deck (someone is going to fall through).
2017 年 6 月入住 2 晚
Thank you for taking the time to leave a review on your stay with us. We are glad that enjoyed your stay. We wish you had let us know of the minor issues so we could address them right away to make your stay a five star stay. We hope you will come and stay with us again very soon. Kayla

6/10 一般

Jennifer

不满意：员工和服务，清洁度
Great location, but mice infestation
This condo was conveniently located near Silver Dollar City with a great view and comfortable beds, however, quite evident of mice infestation. (Droppings found in most rooms)
Michael 于 2017 年 1 月 13 日 的回复
Hi Jennifer ~ Thank you so much for reviewing your stay. We are happy to read that you enjoyed parts of your trip. Also, we would like to let you know that we called an exterminator upon your check out and addressed the issue. Hope you will visit again in the very near future!

4/10 很差

真实旅客

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Needs updated.
No dish cloths or dish towels not supplied in kitchen. No blanket available for sofa pullout.
Guest Relations (Sebastian) 于 2017 年 1 月 13 日 的回复
Hi ~ First of all, thank you for taking the time to review your stay with us. While I understand that upon your arrival our property did not meet your expectations, I hope that you contacted our staff and they rectify the problem for you. Hope you will visit us again in the very near future!

10/10 超赞

Maggie，Arkansas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
It was quiet with a great view and just a few minutes from Silver Dollar City. If you want to get away from downtown Branson craziness, try this place!
Michael 于 2017 年 1 月 13 日 的回复
Hi Maggie ~ We are so thrilled to learn that you had a wonderful stay at our property and enjoyed the views and its location. Hope you will visit us again in the very near future!

8/10 还可以

lillian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
They double booked our room and gave someone else our room code so someone walked into our condo we did not know. They could have called and warned us but no the did not we had no way to safety lock our door. The advertised name on hotel.com is not the name of the condo and we did not know the name nor get and any information from the condo until I contacted them.
General Manager 于 2017 年 1 月 13 日 的回复
Hi Lilian ~ First of all, thank you for reviewing your stay with us. We apologize for the inconvenience you had to experience and you are correct, we should have contacted you about it. We will make sure it doesn't happen again and and hope your stay was otherwise great. Hope you will visit us again very soon! Guest Relations - Michael

2/10 糟糕

Omar

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Won't do it again...
This was not a good place to stay in... the price was too much for what you get..everything is old the bathrooms were dirty the kitchen suplys were terrible the beds were horrible as well the whole place was bad... we didn't like it at all
General Manager 于 2017 年 1 月 13 日 的回复
Hi Omar ~ We are so sorry to hear that you did not enjoy your stay at our property. If you choose to give us a second chance we will make it right. We hop you will visit again very soon!