Find all hotels by The Hotel Collection in Cleveland

"Really friendly staff. Lovely breakfast."

"Staff were excellent and very helpfull"

"Lovely hotel though a bit like a rabbit warren inside but a great mix of old and new. The best part is the staff - they are just SO friendly, helpful but very professional. On our first evening, as we sat in the lounge, we were approached by an elderly gentleman who enquired how long we were staying and where we had come from etc. We asked him how long had he been staying there and as he walked off he replied "98 years". It turned out he was 98 year old Lord Gisborough! The hotel is owned by Lord Gisborough and his family. The food was excellently prepared and everywhere was very clean."

"The whole experience was wonderful . Food was very nice , excellent decor in the exec room . Great views , comfy bed . No issues whatsoever "

"Friendly and helpfull especially Paul, wonderful fool, excellent decor and atmosphere in the restaurant area. A beautiful setting with convenient public transport"

"It's right bang in the centre of the party . Surprisingly quiet in the room . Everything works fine . You can arrange to book in late . Just ring in advance. I would stay here again the next time I'm travelling in the area . "

"Nice location, Clean rooms, Exceptional service. Highly recommend "

"We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff. The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back. "

" Everything what I need was there ."