“I booked this hotel because I wanted a swimming pool and amazing service. I got neither of those. The service was only ok because I was traveling with a translator. My translator said if I had been by myself they wouldn’t be able to check me in. In China I expect this, but not at a 5 star hotel.
Hotel room: after 2 hours of the AC on high the room was no cooler. A call to the desk said they used "Natural Wind" to cool the room and only turned on cold air at night. We asked about the Western……
“I booked this hotel because I wanted a swimming pool and amazing service. I got neither of those. The service was only ok because I was traveling with a translator. My translator said if I had been by myself they wouldn’t be able to check me in. In China I expect this, but not at a 5 star hotel.
Hotel room: after 2 hours of the AC on high the room was no cooler. A call to the desk said they used "Natural Wind" to cool the room and only turned on cold air at night. We asked about the Western……
Brandi L