Mgt did not send gate code. When I called the contact # I got a service and was told I'd be called back. Hours later only rec'd an email; no apology, no attempt at reparation for the 4 hours we'd have been locked out if another guest hadn't supplied it. Throw pillows smell of BO, found a dirty sock in a closet, inside of tea kettle was dirty. Condo was roomy with a nice view, resort itself is lovely. All of the beds squeak every time you roll over. Insufficient hot water in master bath; second bath squeals loudly when running. Overall a nice place that could be greatly improved with better communication and a few adjustments.