“Everything about this hotel was on point. The facilities, service, food, kids club. JD the wellness staff member was exceptional and deserves recognition. Because of him we knew all about the hotel, facilities and ability to use the wellness centre at the spa free of charge. Without him we would not have known this. Kids club had kids eat free which was another lovely bonus. Well done Lux a great family holiday had for all the family :-)”
“Great little place to stay. Short walk to beach.
Staff especially john were so helpful. Small pool to sit by before transfer to cruise. Breakfast was good especially the omelette ”
“Séjour de 5 nuits, l'hotel a besoin d'un rafraichissement qui semble en cours depuis un moment.
Cependant, le cadre est magnifique (petit déjeuner les pieds dans le sable au bord de mer, la piscine est bien nettoyée, le jardin est modeste mais bien entretenu).
De plus, le personnel est très attentionné et anticipe nos besoins. Tout le monde est très souriant.
Je recommande !!”
“First room was dirty and lacked amenities. Bedroom air conditioner leaked and upon a two-hour leave, returned to bed being soaked and floor with significant water pools on the tile floor.
When asked to move, there was a great hesitation to switch. When received second room, the amenities were appropriate and air conditioners didn't leak.
I feel as though I was being taken advantage (sub-par room) of upon my arrival, and only when there was a significant problems did the hotel allocate……
“Checking in was a little confusing but the property manager more than made up for it. I really enjoyed my stay and the property manager was very helpful and accommodating to all my needs. I would definitely stay there again”