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Quality Inn Rochester West

2.5 star property
Travelers can maintain their workout routine at this hotel's fitness center while exploring Rochester's university area and attractions

Choose dates to view prices

Located near the University of Rochester, Quality Inn offers a peaceful base for visitors. Guests can relax in the garden, exercise at the gym, or work in the business center. Free WiFi is available throughout, and the staff is ready to assist with local info and needs.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Quality Inn Rochester West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Rochester West?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Rochester West on Jun 14, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Rochester West?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Rochester West?

Check-out is at 11:00 AM.

Where is Quality Inn Rochester West located?

Situated near the airport, this hotel is 0.3 mi (0.5 km) from Erie Canal and 2.7 mi (4.4 km) from Edgerton Community Center and Park. Cinemark Tinseltown Rochester and Susan B. Anthony Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.4

Cleanliness

6.2

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 201 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 232 out of 1000 reviews
Rating 4 - Poor. 145 out of 1000 reviews
Rating 2 - Terrible. 179 out of 1000 reviews

Reviews

Verified

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, amenities
Comfortable rooms. Old building greatly in need of renovation & updates.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed this motel 4 times. It is very inexpensive but provide us with a comfortable and clean room. The breakfast is very basic and sufficient for us. If you want fancy with a big breakfast, go elsewhere. If you want reasonably priced that provides your basic needs, then this is a good place.
Stayed 1 night in May 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Breakfast was good and prompt.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Praveen Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Yes, we liked the hotel, this is second time coming to this town. The staff is also great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Robert

Liked: Staff & service, amenities
Disliked: Cleanliness
The whole hotel reeked of weed masked by terrible heap cologne. Rooms are in disrepair, peeling paint, broken door handles, trash in the hallways. Staff was nice.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Only had time to grab a bagle and cream cheese. Appreciate food you can 'grab and go "
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable and comfortable stay

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast area for on the go travelers.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Tracy

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good about this hotel, the hallways and room had an stench odor. Floors in room dirty missing light blubs. Staff was pleasant! Breakfast will make you want to diet. I will never use expedia again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice motel.

Nice motel. 2nd time staying here. Easy access to airport!
Stayed 1 night in Nov 2024
Verified

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay!

Comfortable, clean and friendly staff. Very convenient location. I will stay again when I'm back in Rochester.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Pauline Anne

Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean and good location. I just wish my room had a microwave.
Stayed 2 nights in May 2025
Verified

8/10 Good

Timothy

Liked: Staff & service
I was in from out of town working construction, so it was a great place to stay. Convenient location for me.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Aziya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very friendly and helpful. Breakfast is good for the children. Very quiet you can really relax
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and very clean.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Lin

Disliked: Amenities, property conditions & facilities
Room smells very bad. The filling in the comforter is clumping. Food is limited few choices. Front dest service is fine.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

warrior

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and the manager and staff was very friendly and accommodating
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive, but good value for money. We try to travel simply. This works. Staff was very accommodating. We have stayed at this property several times , whenever we visit friends in Rochester. Simple breakfast, but all we need or want.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and relaxing I always stay there when ever I go to Rochester although I think it should also cater to people that don’t eAt pork or beef like turkey stuff
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comtable and very clean, Staff very nice.I would highlly recommed them tp everyone.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The rooms themselves were nice. Comfortable and clean. However, the walls are very, very thin, and the doors are squeaky. I was unfortunate to have neighbors that were in and out of their room all night. The sound of slamming doors and squeaking kept me up for most of the night. Our neighbor had his TV on and it was like he was in the room with us. With a little bit of tweaking, this hotel could be even better.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melinda and her staff was awesome!
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
My son and I liked out stay. The property has a "Just Painted" look and feel, and the staff is friendly and helpful. However, convenience comes with a price, and the hotel is adjacent to the local express way, and surrounded with commercial properties. The walls and windows just can't block the level of noise. However, we slept well and enjoyed out stay.
Stayed 4 nights in Apr 2025