6/10 一般
Sarah R.
2024 年 8 月 30 日
满意：清洁度
Nice apartment. Shame about strict pool rules which need to be advertised before booking
Nice apartment and beautifully kept grounds. Amazing view over Lake Como. Random crockery and glassware, much of which was dirty, probably due to the dishwasher not cleaning well and random items in drawers and cupboards (presumably the owners), therefore little space to unpack and the feeling you were staying at someone’s house rather than a holiday let. However our main issue was that we booked this apartment because of the pool and to relax for a few days after driving through Europe. A week before arrival (having left the U.K. and too late to cancel the booking) we were sent strict rules about the pool. Only one sun lounger per apartment, kids were not allowed to play with pool toys and caps mandatory (although this is common in Italy). The rules were strictly enforced by the property manager and as a family of 5 having one sun lounger to use and sunbathe on, despite the majority of loungers being empty seemed ridiculous. Each one is numbered and had its place around the pool. Even bringing our own chair to the pool caused a telling off. Whilst the location was beautiful and whilst exploring the area we had a great time, the pool issue ruined the stay for us. This needs careful consideration before booking if there is more than one of you staying in the apartment and you want to relax by the pool.
Sarah R.
2024 年 8 月入住 5 晚