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Airline Information

Airline Name
Citilink
Airline Code
QG
Roundtrip price

Frequently asked questions

Can I fly from the US on Citilink?
No, you cannot book a flight with Citilink from the United States. However, you can connect to Citilink through larger carriers such as Garuda Indonesia or other international airlines via:
  • Jakarta (CGK)
  • Bali (DPS)
  • Surabaya (SUB)
Where does Citilink fly to?
Citilink operates domestic flights throughout Indonesia and limited international routes. Find Citilink deals to popular destinations such as:
  • Jakarta (CGK)
  • Bali (DPS)
  • Surabaya (SUB)
  • Yogyakarta (YIA)
  • Medan (KNO)
  • Makassar (UPG)
  • Lombok (LOP)
  • Batam (BTH)
  • Kuala Lumpur (KUL)
  • Penang (PEN) (seasonal)
Route networks may vary seasonally or based on demand.
Can I earn Citilink miles with Expedia?
Citilink does not have a standalone frequent flyer program. However, some flights may be eligible for GarudaMiles under the Garuda Indonesia umbrella. You can also earn OneKeyCash™ on eligible Citilink bookings if you're a One Key™member to save more on your next vacation.OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
How much is carry-on for Citilink?
When you fly Citilink, you are allowed:
  • One carry-on bag up to 15 lbs (7 kg)
  • One personal item such as a laptop bag or handbag
What size carry-on is allowed on Citilink?
With your Citilink flight booking, you're entitled to the following limits:
  • One carry-on bag with maximum dimensions of 21.6 x 13.7 x 7.8 inches (55 x 35 x 20 cm)
Bags must fit in the overhead compartment or under the seat.
How much are checked bags on Citilink?
The checked baggage allowance depends on the type of Citilinkbooking you make:
  • Base Fares: Checked baggage is not included in most base fares and must be purchased separately
  • Passengers can prepay for baggage in increments such as 33 lbs (15 kg), 44 lbs (20 kg), and higher
Overweight baggage is charged per pound (or per kilo), and fees vary by route.
Do you have to pay for seats on Citilink?
Standard seat selection is usually included with some Citilink reservations. Preferred seating (window, aisle, front row, or extra legroom) is available for an additional fee.
How far in advance can you check in with Citilink?
For your Citilink flight, online check-in opens 24 hours before departure and closes two to four hours before takeoff. Airport check-in typically opens two hours before domestic flights and closes 45 minutes prior to departure.
Who is Citilink's partner in the USA?
Citilink does not have a direct U.S. partner. However, it operates under the Garuda Indonesia group, which is a SkyTeam member and partners with airlines like Delta Air Lines for U.S. connections.
What kind of airline is Citilink?
Citilink is a low-cost carrier focused on efficient, no-frills domestic and regional flights in Indonesia and Southeast Asia. It offers budget-friendly fares with optional add-ons.
Is Citilink a good airline to fly with?
Yes. Passengers who fly Citilink praise the airline for its affordability, clean cabins, and punctual service. It's a popular choice among Indonesian travelers for reliable short-haul and island-hopping routes.
What type of planes does Citilink fly?
Citilink operates a fleet of Airbus A320 and A320neo aircraft for most of its routes. It has also introduced ATR 72-600 aircraft for short regional hops to smaller airports.
Does Citilink have First or Business Class?
No. Citilink tickets are for Economy Class only. Passengers can upgrade to premium services like Green Seat for added comfort and flexibility.
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