This place was amazing from the actual property to the front desk guys especially David at the front desk he’s amazing. We’re already planning our trip coming back. You feel like you’re the only people there it’s a very small perfect resort
Savannah
2025 年 2 月入住 4 晚
已验证
8/10 不错
Rachael
2026 年 4 月 6 日
满意:清洁度、入住、沟通体验、展示内容准确性
Los Altos is nice. However, for the price, I think you get better service at other nearby properties. The staff seemed young and not very accommodating. We have two kids with celiac. We had seen some reviews that they did a great job with other families. We did not have that experience. The beach is very rocky there so essentially not swimmable. You have to take a car down to the beach. It's very inconvenient. The pool is mediocre. I would not stay here again.
Rachael
2026 年 3 月入住 3 晚
已验证
8/10 不错
Arnoud
2024 年 8 月 24 日
满意:清洁度、服务设施、住宿条件和设施、沟通体验
Friendly and excellent service. Very good breakfast. Nice pool. Spacious rooms.
Arnoud
2024 年 8 月入住 3 晚
已验证
10/10 超赞
Sidney
2025 年 8 月 12 日
满意:清洁度、服务设施、住宿条件和设施、沟通体验
Stayed in the Townhouse suite and it was absolutely amazing! So comfy and beautiful and they restocked snacks and water for me daily. The food at the resort was so good and I felt very taken care of and safe here. They even decorated the place for my husbands birthday! 10/10 service. The butlers went above and beyond.
Sidney
2025 年 8 月入住 5 晚
已验证
10/10 超赞
Zaven
2023 年 4 月 8 日
满意:清洁度、住宿条件和设施、沟通体验
Los Altos was beautiful and serene. The staff was amazing. So helpful, friendly and attentive!
Zaven
2023 年 4 月入住 4 晚
已验证
10/10 超赞
Kimberly Jones
2024 年 7 月 18 日
满意:清洁度、服务设施、住宿条件和设施、沟通体验
Stayed in a penthouse suite and it was great. 4K sqft of hotel and a family of 5 meant we all had our own area! The views from the top floor wear spectacular too.
Kimberly Jones
2024 年 7 月入住 6 晚
已验证
10/10 超赞
Matthew Lee
2025 年 3 月 25 日
满意:清洁度、服务设施、住宿条件和设施、沟通体验
Attentive and helpful
Matthew Lee
2025 年 3 月入住 3 晚
已验证
8/10 不错
Lawrence
2024 年 2 月 15 日
The property was clean and had decent amenities. The semi private beach was an amazing feature of the property. The service and staff are very friendly albeit sometimes not the most proactive.
Lawrence
2024 年 2 月入住 3 晚
已验证
10/10 超赞
Anthony
2024 年 3 月 13 日
满意:清洁度、服务设施、住宿条件和设施、沟通体验
Los Altos is a wonderful small hotel with a wide variety of rooms, all of which are incredible. The staff was extremely friendly and helpful. Andres checked us in and showed us around the gorgeous grounds. He was extremely professional and helpful for our entire stay. The rooms were clean and had all of the amenities we could have possibly wanted for our stay. The food at the on-property restaurant was delicious and reasonably priced. Overall, this hotel was a fantastic experience and a great value. 10/10 recommend!
Anthony
已验证
10/10 超赞
Alessia
2024 年 2 月 24 日
满意:清洁度、服务设施、住宿条件和设施、沟通体验
Our four day stay at Los Altos was absolutely wonderful!
- hotel room was clean and had a beautiful view
- staff was incredibly kind, accommodating and prompt with any requests we had
- coordination of airport shuttle and various tours was excellent- everything was prompt and comfortable
- area around the hotel is absolutely beautiful
-2 for 1 drinks at happy hour was a great deal- drinks were delicious
- private beach was very enjoyable and relaxing
- free breakfast was a huge plus
- walking distance to nearby restaurants (would definitely recommend Emilio’s and Samui) and grocery
Overall an amazing experience for our first time in Costa Rica. Would definitely recommend!
Alessia
2024 年 2 月入住 4 晚
已验证
6/10 一般
Phuong
2024 年 3 月 9 日
满意:清洁度
不满意:服务设施
Got my room service order wrong many times. Property condition is just ok.
Phuong
2024 年 3 月入住 2 晚
已验证
6/10 一般
Paarish
2024 年 7 月 31 日
不满意:沟通体验
Facilities not as advertised. Restaurant onsite overpriced for the average food quality. Noisy in the mornings as this is close to the main road. Beeping of the lifts is audible in the living space.
Saw wildlife from the balcony.
Paarish
2024 年 7 月入住 3 晚
已验证
2/10 糟糕
GOKHAN
2024 年 8 月 11 日
不满意:清洁度、服务设施、住宿条件和设施
Just a simple hotel. Shouldn't present it self as a luxury. Rooms we stay it was nice. Amenities wasn't nice. Food is mediocre.
Air conditionin didn't work in the room we need to change the room.
They make us wait for check in until 3:40.
GOKHAN
2024 年 8 月入住 5 晚
已验证
4/10 较差
Keylla
2023 年 1 月 25 日
不满意:清洁度
Extremely overpriced and overated! NO VIEW FROM THE ROOM! The shower was full of mold and mildew! There was no service at pool area! Anyone! Not a pleasant experience!