Title: H10 Puerta de Alcalá 4* Sup Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2198&destination=Madrid%2C+Community+of+Madrid%2C+Spain&selected=523266&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # H10 Puerta de Alcalá 4\* Sup Urban retreat near El Retiro Park offers seasonal poolside relaxation and international dining, with a daily manager's reception to enhance the stay ## Photo gallery for H10 Puerta de Alcalá 4\* Sup ![Seasonal outdoor pool - H10 Puerta de Alcalá 4* Sup (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/eb64f0e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City Room, City View | Down comforters, minibar, in-room safe, individually furnished - H10 Puerta de Alcalá 4* Sup (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/9618272b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![42-inch flat-screen TV with digital channels, TV - H10 Puerta de Alcalá 4* Sup (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/fcf015e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - H10 Puerta de Alcalá 4* Sup (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/876d2ca1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room | Down comforters, minibar, in-room safe, individually furnished - H10 Puerta de Alcalá 4* Sup (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/d8c4d17a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies H10 Puerta de Alcalá offers a tranquil escape in Madrid with a seasonal pool and a striking plant wall. Enjoy free WiFi, relax on the sun-filled terrace, and savor international dishes at Alcala Restaurant. Guests praise the attentive staff for their warm hospitality. ## Reviews 9.2 Wonderful ## Popular amenities - Free WiFi - Business services - Bar ## Room options ### Check availability for these dates Tonight [Mar 23 - Mar 24](https://www.expedia.com/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 24 - Mar 25](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Classic Room ![Deep soaking tub, rainfall showerhead, free toiletries, hair dryer](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/ade06296.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.2 Wonderful 50 reviews - 194 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Classic Room ![Classic Room | Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/87802f1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 7.8 Good 7 reviews - 194 sq ft - Sleeps 1 - 1 Queen Bed OR 2 Twin Beds ### View all photos for City Room, City View ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/b66dd006.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Room, City View 9.6 Exceptional 40 reviews - City view - 248 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for City Room, City View ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/ef83f4c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Room, City View 9.4 Exceptional 9 reviews - City view - 215 sq ft - Sleeps 1 - 1 King Bed OR 2 Twin Beds ### View all photos for Superior Room ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/07b67669.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.2 Wonderful 12 reviews - 269 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Classic Room, Terrace ![Classic Room, Terrace | Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/a6363a2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Terrace 8.0 Very good 4 reviews - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/45afb4ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.2 Wonderful 10 reviews - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed ### View all photos for Essential Single ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/337cd9f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Essential Single 7.6 Good 5 reviews - 161 sq ft - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Room ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/45afb4ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 3 reviews - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Superior Room (2 adults + 1 child) ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/w2497h1662x3y3-27f6b315.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (2 adults + 1 child) - 269 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed ### View all photos for Essential Double ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/337cd9f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Essential Double 9.0 Wonderful 12 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, Terrace, City View ![Deluxe Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/fa7f6607.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Terrace, City View 10.0 Exceptional 2 reviews - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Deluxe Room ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/45afb4ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - 269 sq ft - Sleeps 1 - 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed ### View all photos for Deluxe Room ![Down comforters, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/45afb4ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 1 - 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/480000/475200/475199/acd294b7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Vincci SoMa Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,004 reviews $139 nightly $153 total Mar 29 - 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More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-H10-Puerta-De-Alcala.h523266.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-H10-Puerta-De-Alcala.h523266.Hotel-Information) ## About the neighborhood Located in Salamanca, a neighborhood in Madrid, H10 Puerta de Alcalá 4\* Sup is in a shopping district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.com/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42232%2C-3.68120&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=izpEJbO64732yi8FGqSr2XnHc78=) Alcala, 66, Madrid, Madrid, 28009 ### What's nearby - ![Panorama of Crossing the Calle de Alcala and Gran Via in Madrid](https://images.trvl-media.com/place/553248633942898233/6851ef1b-6015-4881-a564-a12f6ab4ad67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle de Alcalá 1 min walk \- 0.0 miles - ![Beautiful summer day in Madrid ](https://images.trvl-media.com/place/2198/a04a1200-feb3-4812-b490-021aecb7749c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Castellana 6 min walk \- 0.4 miles - ![Puerta de Alcala featuring flowers, heritage architecture and night scenes](https://images.trvl-media.com/place/6158981/f9a51035-7f8d-46d7-aec3-cfed1b7e1bbf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta de Alcalá 10 min walk \- 0.5 miles - ![Plaza de Cibeles showing a fountain, heritage elements and a statue or sculpture](https://images.trvl-media.com/place/508455/5c1001e9-2f9f-42bd-98c9-e9453b81b9bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Cibeles 14 min walk \- 0.8 miles - ![Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 19 min walk \- 1.0 mile ### Getting around - Principe de Vergara Station 2 min walk - Madrid Recoletos Station 10 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) 21 min drive ### Restaurants - Maison Kayser 2 min walk - Mooi Petit 2 min walk - Hotaru 3 min walk - Casa Maravillas 2 min walk - La Terraza del Hotel Wellington 3 min walk ## About this property ### H10 Puerta de Alcalá 4\* Sup Upscale hotel near Gran Via El Retiro Park and National Prado Museum are located near H10 Puerta de Alcalá 4\* Sup, which provides a poolside bar, a free daily manager's reception, and a terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - A seasonal outdoor pool - Buffet breakfast (surcharge), an electric car charging station, and a banquet hall - A computer station, free newspapers, and meeting rooms - Concierge services, a 24-hour front desk, and wedding services - Guest reviews speak highly of the helpful staff and location Room features All 138 individually furnished rooms include thoughtful touches such as pillow menus and bathrobes, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers - 42-inch flat-screen TVs with cable channels - Wardrobes/closets, eco-friendly cleaning products, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/15380000/15372000/15371941/0feded01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Torre de Madrid Madrid Centro - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 2,403 reviews $222 nightly $244 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=15371941&PinnedHotelID=15371941&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/60000/54500/54497/07e32429.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Emperatriz Salamanca - 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Air conditioning 9.2 Wonderful 2,033 reviews $177 nightly $195 total Mar 26 - Mar 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=915&PinnedHotelID=915&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/15000000/14730000/14725900/14725875/5f74a3f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Only YOU Hotel Atocha Jerónimos - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,188 reviews $156 nightly $172 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=14725875&PinnedHotelID=14725875&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-07&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=523266,15371941,54497,29345493,1265674) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Alcala Restaurant ### Things to do - Seasonal outdoor pool - Stereo ### Family friendly - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Computer station - Conference center (1,076 square feet of space) - Meeting rooms ### Outdoors - Terrace ### Accessibility - Elevator ### More - 1 building - 6 floors - Banquet hall - Eco-friendly cleaning products used - Living plant wall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu ### Bathroom - Bathrobes - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toothbrush and toothpaste - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Cleaning products are eco-friendly - Individual furnishings - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The property’s pool will be closed occasionally due to private events on the terrace. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from October 15 to May 16: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses solar energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 10:00 AM to 7:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as NH Alcalá H10 Puerta de Alcalá Hotel NH Alcalá Madrid NH Puerta Alcalá Hotel Madrid NH Puerta Alcalá Hotel NH Puerta Alcalá Madrid NH Puerta Alcalá Nh Alcala Hotel Madrid H10 Puerta Alcalá Hotel Madrid H10 Puerta Alcalá Hotel H10 Puerta Alcalá Madrid H10 Puerta Alcalá H10 Puerta de Alcalá Madrid H10 Puerta de Alcalá Hotel Madrid ## Frequently asked questions ### Does H10 Puerta de Alcalá 4* Sup have a pool? ### How much does it cost to stay at H10 Puerta de Alcalá 4* Sup? ### Is H10 Puerta de Alcalá 4* Sup pet-friendly? ### How much is parking? ### What time is check-in at H10 Puerta de Alcalá 4* Sup? ### What time is check-out at H10 Puerta de Alcalá 4* Sup? ### Where is H10 Puerta de Alcalá 4* Sup located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## H10 Puerta de Alcalá 4\* Sup Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 722 8 - Good 202 6 - Okay 48 4 - Poor 15 2 - Terrible 15 ## Reviews Verified ### 10/10 Excellent #### Carolyn Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, great location, friendly and helpful staff ##### Carolyn Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Andres Dec 22, 2025 Liked: Cleanliness, property conditions & facilities Clean room, the bar is excellent and the staff amazing! ##### Andres Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Lorna Jan 7, 2026 Liked: Cleanliness, property conditions & facilities Excellent location near Salamanca. The room was comfortable and well appointed. ##### Lorna Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### kathleen Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff increadibly nice and accommodating, Room very nice good size. The roof top was under renovation :(. Great location! ##### kathleen Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### patrick Nov 3, 2025 Liked: Cleanliness, staff & service, amenities Staff were delightful, courteous and friendly, rooms were spotless ##### patrick Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Ignacio Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was friendly and effective, the hotel was beautiful, the room was perfect and the common areas were nice too. ##### Ignacio Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### karissa Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! Very clean and staff were helpful and friendly. ##### karissa Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Jose Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay...and staff is super friendly. ##### Jose Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Rosana Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had an amazing time at Madrid, the hotel location was great and superb. ##### Rosana Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Chris Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Madrid Business Trip Great hotel I a great location ![](https://a.travel-assets.com/ugc/hotel-reviews/c6e21c69-3999-413a-9193-e3d959266e49-1761218770889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Cristina Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, nice staff and a great rooftop. ##### Cristina Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Cesar Feb 14, 2026 Liked: Cleanliness, property conditions & facilities Great room, great location, nice-enough staff (not great, a little hurried and not as welcoming as could be). Unfortunately no gym … big miss ##### Cesar Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Dean Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location, lots of restaurants and activities Metro Station two blocks away ##### Dean Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Dennis Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great as always, rooftop priceless ##### Dennis Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Matthew Dec 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel and location ##### Matthew Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Silvana Jan 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities lovely hotel in a great location! ##### Silvana Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Patrick May 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible views and a beautiful place to stay ##### Patrick Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Sukbinder Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back! ![](https://a.travel-assets.com/ugc/hotel-reviews/0c399fd4-a9d7-49c2-bee9-265b7020e3af-1756167789148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sukbinder Stayed 3 nights in Aug 2025 Verified ### 8/10 Good #### Sonia Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time. ##### Sonia Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Peter Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was great ##### Peter Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Steve Mar 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location to get out and explore. ##### Steve Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Fatma May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is big and clean Breakfast is really good Rooftop is amazing ##### Fatma Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Ariana Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid. ##### Ariana Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### Stephen Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is in a great location for shopping, dining and quick access to the airport. ##### Stephen Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Alberto Mar 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Alberto Stayed 3 nights in Mar 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Hotel Palacio Del Retiro, Autograph Collection](https://www.expedia.com/Madrid-Hotels-Hotel-Palacio-Del-Retiro.h1139951.Hotel-Information) - [Apartamentos El Tiempo](https://www.expedia.com/Madrid-Hotels-Apartamentos-El-Tiempo-Madrid.h6136325.Hotel-Information) - [Pestana CR7 Gran Vía Madrid](https://www.expedia.com/Madrid-Hotels-Pestana-CR7-Gran-Via-Madrid.h66244097.Hotel-Information) - [Hostal Juliette & Coworking](https://www.expedia.com/Madrid-Hotels-Hostal-Juliette.h48983486.Hotel-Information) - [Casa de Las Artes, member of Meliá Collection](https://www.expedia.com/Madrid-Hotels-Casa-De-Las-Artes.h890645.Hotel-Information) - [Ayz Juan de Mena - Auto check-in property](https://www.expedia.com/Madrid-Hotels-AZ-Juan-De-Mena-Only-Adults.h31364586.Hotel-Information) - [Occidental Madrid Este](https://www.expedia.com/Madrid-Hotels-Madrid-Este.h1370780.Hotel-Information) - [Aerotel Madrid Airport - Terminal 4](https://www.expedia.com/Madrid-Hotels-Air-Rooms-Madrid-By-Premium-Traveller.h9209865.Hotel-Information) - [Nh Collection Madrid Abascal](https://www.expedia.com/Madrid-Hotels-NH-Collection-Madrid-Abascal.h523262.Hotel-Information) - [Room Mate Collection Alba, Madrid](https://www.expedia.com/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) - [Eurostars Suites Mirasierra](https://www.expedia.com/Madrid-Hotels-Eurostars-Suites-Mirasierra.h1056826.Hotel-Information) - [Tótem Madrid Hotel](https://www.expedia.com/Madrid-Hotels-TOTEM-Madrid-Small-Luxury-Hotels-Of-The-World.h1336000.Hotel-Information) - [Hostal Comercial](https://www.expedia.com/Madrid-Hotels-Hostal-Comercial.h4936799.Hotel-Information) - [Mandarin Oriental Ritz, Madrid](https://www.expedia.com/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) - [Hostal Las Fuentes - Adults Only](https://www.expedia.com/Madrid-Hotels-Hostal-Las-Fuentes-Adults-Only.h3792413.Hotel-Information) - [Hotel Preciados](https://www.expedia.com/Madrid-Hotels-Hotel-Preciados.h10360265.Hotel-Information) - [Nh Collection Madrid Suecia](https://www.expedia.com/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) - [Live It Madrid Chamberi](https://www.expedia.com/Madrid-Hotels-Live-It-Madrid-Chamberi.h100613564.Hotel-Information) - [Innside by Meliá Madrid Valdebebas](https://www.expedia.com/Madrid-Hotels-INNSiDE-By-Melia-Madrid-Valdebebas.h103911115.Hotel-Information) - [Pensión MYD La Estrella](https://www.expedia.com/Madrid-Hotels-Pension-La-Estrella.h6028821.Hotel-Information) - [Flights to Madrid](https://www.expedia.com/Cheap-Flights-To-Madrid.d178281.Travel-Guide-Flights) - [Madrid Vacations](https://www.expedia.com/Madrid.d178281.Destination-Travel-Guides) - [Car rentals near Madrid](https://www.expedia.com/Car-Rentals-In-Madrid.d178281.Car-Rental-Guide) - [Madrid Vacation Rentals](https://www.expedia.com/Madrid-Vacation-Rentals.d178281.Travel-Guide-VacationRentals) - [Things to do in Madrid](https://www.expedia.com/Things-To-Do-In-Madrid.d178281.Travel-Guide-Activities)