As travel conditions in parts of the Middle East continue to evolve, many travelers are looking for clear information on how to manage upcoming trips. Here is the latest information from Expedia and Hotels.com to help travelers stay updated, adjust their plans, and understand their options if their travel is disrupted.

How can I stay updated about Middle East travel disruptions?

• Download the Expedia or Hotels.com app for real time alerts about itinerary changes, airline updates, and other travel notifications.
• Check your emails regularly for messages related to your booking.
• Use the in-app virtual agent or contact Expedia or Hotels.com anytime – support is available 24/7.

How do I make a change to my booking?

Most changes can be made online using Expedia’s or Hotels.com’s self-service tools:

• Expedia app
• Hotels.com app

If your booking cannot be changed online, contact Expedia or Hotels.com for assistance.

How do I check if my flight is affected?

You can view live flight information through your itinerary on:

• Expedia app
• Hotels.com app
• Expedia website – My Trips
• Hotels.com website – Trips

Airlines may issue waivers that allow penalty free changes during disruptions. For the latest airline policies, visit your airline’s official website. Major carrier links can also be found in the Travel Disruptions Alert section of the Help Center.

How do I check the status of my hotel, activity, or car rental?

You can find all reservation details in your Expedia or Hotels.com account.  Your trip file will show:

• Current booking details
• Provider messages
• Change or cancellation updates

What should I do if my flight is delayed and I have other bookings?

If a disruption impacts your arrival time, notify your:

• Hotel
• Activity provider
• Car rental company

This helps prevent no show or late arrival fees. You can contact providers through the app or by using the phone number listed in your reservation.

What refund or credit options are available if my trip is disrupted?

Refund and credit options depend on the type of booking and the reason for the disruption:

• Flights: Airlines set their own refund and rebooking policies. During major disruptions, many publish updated guidelines or offer penalty free changes. Final decisions on refunds are made directly by the airline.
• Hotels, vacation rentals, and activities: Policies vary by property or provider. Your itinerary on Expedia or Hotels.com will show the most up to date change or cancellation options.
• Car rentals: Refunds and changes depend on the rental company’s terms and whether the booking is prepaid or pay at pickup.
• Packages: Each component has different rules. Depending on the circumstances, some or all parts of the package may be refundable.

Expedia and Hotels.com are working with partners to offer additional flexibility wherever possible, and will help outline your available options, but all refunds and credits follow the policies set by the airline, hotel, host, or provider.

How do airline waivers work during travel disruptions?

When airspace, routing, or schedules are affected, airlines may issue travel waivers. These typically allow:

• Penalty free date changes
• Expanded flexibility for rebooking
• Access to updated or alternative flight schedules

Airlines publish the latest details on their websites. While Expedia works closely with airline partners to share updates and support travelers, final refund and waiver decisions are made directly by the airline.

Why are customer service wait times longer during disruptions?

During widespread disruptions, call volumes increase significantly. Expedia and Hotels.com respond by:

• Adding more customer service agents
• Prioritizing travelers with urgent needs
• Expanding virtual assistance tools

If your trip is not within the next five days, calling later may reduce wait times.

Travel confidently with Expedia and Hotels.com

Whether you are navigating flight delays, schedule changes, or shifting travel conditions, Expedia and Hotels.com are here to help you manage your plans. Use the app, stay informed, and reach out when you need support.