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Reviews of Albury Central Motel

3.5 out of 5
Albury Central Motel
473 Young Street, Albury, NSW

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jackie

Stayed 1 night in Feb 2023

8/10 Good

Sean

Stayed 11 nights in Oct 2023

10/10 Excellent

Kerry

Stayed 1 night in Oct 2023

6/10 Okay

Matthew

Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early. Staff accommodated me straight away. Pleasant room. Will stay again.
Stayed 1 night in Jul 2023
Response from Harry on Aug 6, 2023
Thanks Karen, for the excellent feedback. Glad you enjoyed your stay.Hope to see you again.Regards New Management Team of Albury Central Motel.

6/10 Okay

Glenn

Business traveler
Disliked: Cleanliness, property conditions & facilities
My room was poorly cleaned, even found a babies dummy lying on the floor behind the bedside table. Won’t be staying there again, there’s a reason it’s so cheap.
Stayed 1 night in Jul 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I wanted for the week spent in Albury, close to everything, clean and comfortable, staff really friendly and helpful. Would recommend.
Stayed 7 nights in Jun 2023
Response from Harry on Jul 4, 2023
Thanks Grant, for the excellent feedback. Glad you enjoyed your stay.Hope to see you again.Regards New Management Team of Albury Central Motel.

8/10 Good

pamela

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in May 2023
Response from Harry on Jun 4, 2023
Thanks Pamela, for the excellent feedback. Glad you enjoyed your stay.Hope to see you again.Regards New Management Team of Albury Central Motel.

6/10 Okay

Michelle

Traveled with family
Was ok
Stayed 2 nights in May 2023
Response from Harry on Jun 4, 2023
Thanks Michelle, for the excellent feedback. Glad you enjoyed your stay.Hope to see you again.Regards New Management Team of Albury Central Motel.

4/10 Poor

Matt

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Manager was very accommodating when I rang to say we may be late but otherwise it wasn't a great experience. Room was very dirty and there were dead spiders and cockroaches in the bedside draws and shower area. Thankfully the bed was reasonable and clean. All chairs in the room were either very dirty or had broken straps under the seats so were not great. I made the mistake of booking somewhere cheap, although I was charged more when I rang the motel than Expedia had quoted me..so ended up being not as cheap as I had hoped. Nice staff but would not recommend going here.
Stayed 1 night in May 2023
Response from Harry on Jun 4, 2023
Dear Matt, Thank you for taking the time to review your stay with us. I'm pleased to find that you had an enjoyable stay with us and especially enjoyed our location. We really appreciate your feedback as it allows us to know what areas we strive in and what needs further attention. I'll pass your comment in relation to the Cleaning issues onto housekeeping and management for investigation. We apologise for that. We hope to welcome you again on your next visit to Albury. Now new management Run this business.Kind Regards, New Management Team Of Albury Central Motel