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Reviews of Hotel Atismar

3 out of 5
Hotel Atismar
Av. Dr. Francisco Sa Carneiro, Loulé

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 209 reviews" "
Rating 8 - Good. 84 out of 209 reviews" "
Rating 6 - Okay. 39 out of 209 reviews" "
Rating 4 - Poor. 19 out of 209 reviews" "
Rating 2 - Terrible. 17 out of 209 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Neil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't dislike anything, a lovely place and the staff was so friendly. I will be going back.
Stayed 3 nights in Apr 2024
Response from Magda - Customer Support on Apr 22, 2024
Dear guest, Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope this is the first of many visits to our hotel.Best regards from the whole team.

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise level seems high
Stayed 4 nights in Apr 2024
Response from Magda - Customer Support on Apr 11, 2024
Dear guest,Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope this is the first of many visits to our hotel.Best regards from the whole team.

10/10 Excellent

Paris Rabanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was carnival weekend, we were still given the attention we needed.
Stayed 2 nights in Feb 2024
Response from Customer Support on Feb 22, 2024
Dear guest,Thank you for your comment and for the rating you gave our hotel and our service. Offering quality service is one of our daily objectives and we are proud to see that our goal has been met.We hope to welcome you again soon.Best regards,Magda Ribeiro - Customer Support

8/10 Good

Jasmin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Location of the Hotel is ca. 50- 60 m. from the beach. Near the hotel are many restaurants with delicious sea and normal food. The staff in the hotel are very helpful and communicative, a breakfast was average with many choices and every day was a little bit different. A cleanliness in the room could be better ,I didn’t look meticulously but anyway we found some small hairs and duvet cover had some stains. Some objects in the room could be renewed because they are showing signs of wear
Stayed 3 nights in Dec 2023
Response from Customer Support on Feb 22, 2024
Dear guest,Thank you for your comments.Our constant aim is to improve the quality of our services, thereby increasing the satisfaction of our guests. All the aspects mentioned will be checked and we assure you that we will do everything we can to improve them. We look forward to seeing you again so that you can experience our usual quality standards. Best regards,Customer Support

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable,a little dated but for the price it is excellent. Food choice was ok but not very hot but a microwave is provided so you can always heat it up. Rooms are clean and tidy but the bathroom could do with redecorating, plenty of hot water. If you like a cuppa in your room take a kettle as they are not provided, was not a problem for us. Staff are very friendly and helpful. Overall we enjoyed our stay.
Stayed 3 nights in Dec 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Room basic but clean. Beautiful sea view from our balcony. We received good service from all of the staff especially the staff in the restaurant. There was plenty of choice on offer at breakfast and dinner time. Although the coffee is horrible. Location is excellent, 2 minutes to the beach! Good value for money and overall no complaints.
Stayed 3 nights in Dec 2023

8/10 Good

Djamila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
It was good
Stayed 1 night in Nov 2023

10/10 Excellent

Fahmeeda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night, just needed a place for a stop-over and this hotel was a really good price for what we got. A bit dated but lovely staff, great location 1 min from beach, nice pool, and everything we needed.
Stayed 1 night in Oct 2023

10/10 Excellent

DAVI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rajinder

Stayed 2 nights in Sep 2023

6/10 Okay

Daniel

Lovely people working there but value for money wasnt the best
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room was clean but they don’t have duvet for us to sleep in at night time, only thin white sheets, and warm throw in cupboard but looked dirty, wouldn’t like to use it.
Stayed 4 nights in May 2023

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service
The hotel needed an update ..it was tired looking but good position,clean,excellent service and friendly,helpful staff....good food selection too.
Stayed 9 nights in May 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach. Quiet. Lots of cafes and restaurants nearby.
Stayed 4 nights in Mar 2023

2/10 Terrible

Junilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2023

8/10 Good

April

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 7 nights in Jan 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic 3 star hotel
Great food, always 3 different main hot dishes at lunch and dinner. Basic accomodation, but clean. Only 1 lift out of 2 working ( not fixed since my previous visit in December), but room only on 2nd floor so used stairs. Bar service good.
Stayed 2 nights in Feb 2023

8/10 Good

José Agostinho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and close to the sandy beach.
Stayed 7 nights in Jan 2023

8/10 Good

Peter

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great area, 2 mins walk to the beach and seafront. Sadly let down by cold food and miserable staff in the restaurant area. Ana an absolute godsend in the bar, very friendly and helpful, along with Carlos who was always happy
Stayed 4 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time service brill
Stayed 2 nights in Nov 2022

6/10 Okay

glenn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location, clean, really friendly and helpful reception.. Food very poor.
Stayed 5 nights in Oct 2022

6/10 Okay

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wifi didn't work anywhere but the lobby and barely worked there. Seemed that you needed to be in a small radius to get any connection. The bathroom shower barely drained so we avoided showers as it felt gross to be in a pool. Room itself was nice with sea views. Tv had no channels. Majority of guests where retirement age and food was geared towards the English. Location was great close to beach and boardwalk. Price made it worth it but likely won't stay again. The hotel felt old and needed a bit of a facelift. One elevator was broken which for the clientele it caters to = not ideal.
Stayed 2 nights in Oct 2022

8/10 Good

Paul, Belcarra

Liked: Cleanliness, staff & service
Good location. Nice staff. Terrible pillows.
Stayed 3 nights in Oct 2022

8/10 Good

JIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is okay except bed was too hard, they try to put 2 blankets make it soft but we not happy with it. All inclusive food and drinks were good. Staff were very friendly.
Stayed 7 nights in Sep 2022

8/10 Good

Salete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simpatia dos funcionários Pouca variedade nas ementas
Stayed 7 nights in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent value and good breakfast
Stayed 2 nights in Feb 2022

8/10 Good

Susy

Traveled with partner
Liked: Cleanliness, staff & service
Excellent service
Stayed 3 nights in Feb 2022

10/10 Excellent

Jurate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever reception staff!
Lobby smell was very bad on arrival but room was ok. Later I spotted that was a leak at a bar and buckets with a dirty water made that bed Impression of hotel stage. To live in company with an ants in the room wasn't much funn :(
Stayed 10 nights in Oct 2021

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Stayed 2 nights in Oct 2021

10/10 Excellent

Mario

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very well located. Will visit again
Stayed 1 night in Sep 2021

2/10 Terrible

Ivo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable dirty
Dirty place, for the price we paid.. We expect better... Full of cockroaches i don't understand how can you still have a place like this available to book...
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor cleanliness, mold in the shower , ask for COVID test when we got to hotel , we were really tired from 4 hours trip . Bathroom old . Breakfast table not far to each other.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Close to beach
Good location close to beach. Room nice with 2 balconies, so 2 different views. Comfort not great. WiFi ok. Shower/bath ok. Breakfast choices ok. Could do with an update overall.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great visit
Although other reviews were from good to bad my experience was excellent, the food was outstanding great variety and all fresh and appealing to varied diets. Location was great close to the bus terminal ten minutes and one road back from the pedestrian prom which made for great walking and enjoying the easy beach access. Staff were helpful and knowledgeable and always willing to assist. I will definitely be returning for another visit in the very near future.
Stayed 3 nights in Dec 2019

4/10 Poor

Garry

Disliked: Staff & service, property conditions & facilities, room comfort
Basic level not three star
The hotel is dated, the double glazing is cloudy, the bathroom is tired, the breakfast reminded me of a school canteen with probably about the same noise level. If you want rough and ready; stay here. If you want three star: go elsewhere. It was great for the beach and parking was easy but this is a basic hotel. It only has slow wifi available in the lobby.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to the beach, great location to walk to restaurants, shops, etc. The staff are very friendly and helpful
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It's location was ideal for the promenade and beach, the spacious balcony room on the 10th floor giving a great view of the ocean. Reception staff were very welcoming and amenable. The breakfast was average, lunch and dinner did not give much choice. No wi-fi in the room and TV had only one English language channel - CNN News. Beds were uncomfortable with 'cot-sized' pillows!
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Stayed 7 nights in May 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for. The pillows were horrendous and the hotel is in desperate need of a facelift. Staff is very friendly.
Stayed 3 nights in May 2019

6/10 Okay

Visitor

Liked: Cleanliness, staff & service
The bathtub looks rather dangerous to stand in, as the bottom is not flat and is slippery.
Stayed 6 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tight budget hotel in good location
Good neighborhood, but hotel is really budget, low budget. Groups of tourists filled restaurant so I think they book packages. Room was really bare bones but safe. Can't complain about price and parking was easy
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Building needs urgent renovation, pool closed, dirt and dust especially in the bathroom. Cockroaches gave us company. Location is brilliant
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Arrived for some beautiful January weather only to find that the pool and surrounding area was closed as the outside of the hotel was being repainted. Had I been told about this I would have booked another hotel, as the pool is a big part of my holiday. I had upgraded to all inclusive on arrival, at a good price, but would say that the food was pretty average (and certainly not kept at a healthy temperature on the serving section), and alcoholic beverages were on the weak side. I was told by one couple, who were stopping for 11 nights, that they were given free all inclusive by the manager when they complained about the pool area. I therefore went to the manager to ask for a refund of my all inclusive charge under the circumstances. He refused. So one couple get something, and nobody else did. Seems rather unfair. Rooms were fine, although the balcony door did not lock. I reported this and was told it would be sorted in 2 days, and was given the safe to use free of charge. The door was never mended, so was continually a security risk. I was told by other guests that their balcony doors didn't lock either. Could be a lovely hotel, with a good location just a row back from the beach, but needs better management.
Stayed 4 nights in Jan 2019

6/10 Okay

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All is not well at the Atismar Hotel!
It all looks very tired and in need of a refurbishment, they need to concentrate on cleanliness, the bed wasn’t that comfortable, the Staff were all very helpful and friendly but( like the hotel decor)the staffs uniform it’s very tired looking and scruffy.On a positive note, the hotel is well situated for getting around the Town and the breakfast was good giving the right mix of English and continental . Overall value was good .
Stayed 7 nights in Jan 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice.
A lovely hotel near the sea. Great breakfast and clean rooms. I will book again.
Stayed 4 nights in Jan 2019

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the beach. Stayed on 10th floor and the sea view was lovely. Nice and clean rooms and helpful staff
Stayed 3 nights in Jan 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Atismar - Short stay beach and sun.
Always a perfectly pleasant stay at hotel Atismar.. everything works and the staff are all very helpful and pleasant, the location is pretty much perfect..our 2nd stay and we will be back.
Stayed 5 nights in Oct 2018