Alma Vacations from $563

Room was great. However I had made arrangements over the phone prior to arriving for an extra hour before checking out. On day of check out I was told I couldn't have a late check out they finally agreed to 30 minutes extra. Also lady when we checked in Was great the lady I was talking to at check out was not nice very abrupt and unfriendly. Breakfast was pretty decent but way too busy 7 of us had to sit at a 5 person table and the selection wasn't the greatest

Every staff member was great. The breakfast was super. Indoor pool was nice if not awfully cold. Those are the good points. My room (102), and I don't know if it is just my room, was in a bad state of disrepair, with the exception of the bathtub/shower, and toilet, both of which were OK. Everything else needs repairing or replacement not to mention a fresh coat of paint. Some specifics include broken drawers, no phone, ancient appliances, and drapes that don't close properly.

Definitely recommend this hotel. Very clean and spacious rooms. Staff were very friendly. The free breakfast was a nice perk.

The gentleman working the desk when we checked in could not have been better, his name was Randy, and it was not hard to tell that he loves his job!! His personality was perfect for a client facing position. We have now stayed at this hotel several times and have never had a complaint. The location is perfect, with Champlain Place right across the street, and lots of places to eat close by.

I had issues with my deposit being returned there is no bathtubs in the rooms and the shampoo and other lotions that they provide are in community bottles pool is nice hot tub was relaxing