Hotel Rufolo is situated in the best spot for a stay in beautiful Ravello. Unfortunately we found the staff to be very busy and stretched thin, especially in the restaurant area. At times staff came across rude and inconvenienced. We stayed with 2 children, and although the hotel has family suites, we could tell that the staff and some other guests were not happy to have children staying, even well behaved ones. Also, for the price, it would have been nice that breakfast been included.