Italy Hotels

first room was not good .Aircon was not working and no safe . Spoke to reception and they changed the room for us which was excellent

I read quite a few Trip adviser reviews and was a little apprehensive but I took the advise of many and requested a room over the garden at the rear with no adjoining doors. The hotel wrote back within 24hrs with no problem at all and on our arrival sure enough they obliged with both requests. The continental style breakfast was excellent and consistent over the three days. Plenty to choose from with excellent coffee.

This is a very modern and smart hotel offering all the facilities that I would expect. The rooms were excellent, clean and reasonably spacious. The buffet breakfast was exceptional and included in my package price together with free WiFi. The restaurant offered a good and reasonably priced meal that was far better than the poor quality stuff in many central trattoria and restaurants. In view of this I thought the hotel offered excellent value for money. The staff were extremely friendly and helpful at all times. The hotel is located close to, but not next to, Roma Terminii station. The guidebooks tell you that this is a 'dodgy' or unsafe area but I saw nothing to support that. In fact it could not be more convenient for travelling about the city on the Metro or, in my case, travelling onwards by train. My only concern would be to get a room that is on the 4th or higher floor as a tram passes by the hotel and thay start running early in the morning #although stop late evening#.

Reception most helpful and most spoke good English. Our room was comfortable and well appointed. The breakfast was excellent. I have never seen such a choice of croissants and the service was good. I would strongly recommend this hotel. Situation a few minutes walk from Duomo square and there was a varied choice of restaurants to suit all tastes. We liked Milan, but the hop on hop off bus was infrequent and was really an hourly service.

Everyone was pleasant, the people with breakfast were very helpful and took great care of us.

We the thought the Hotel was charming and the perfect location easy walking distance to all the main attractions.

Great location, clean,light and spacious room. Excellent staff & a breakfast service to die for. Definitely will go back again.

Little oasis in the heart of a crazy city. The staff were all absolutely lovely (and, it shames me to say it, all completely fluent in English). Considering that it was situated really close to the heart of the city (10 mins walk from the station), the soundproofing was absolutely fantastic in our room (room 510). Without a doubt, the best thing about this hotel is the roof terrace - absolutely jaw dropping views over Palermo and the surrounding mountains. You can spend breakfast (also served on the terrace) planning the day's adventures using the free wifi. And enjoy a nightcap here marvelling at Palermo by night. Honestly, could not fault this place.