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Reviews of Anaheim Astoria Inn And Suites

2 out of 5
Anaheim Astoria Inn And Suites
426 W Ball Rd, Anaheim, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 394 reviews" "
Rating 8 - Good. 109 out of 394 reviews" "
Rating 6 - Okay. 44 out of 394 reviews" "
Rating 4 - Poor. 24 out of 394 reviews" "
Rating 2 - Terrible. 20 out of 394 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room appeared to be newly refurbished and was clean. The only thing it could have used would be towel hangers at the entrance to the walk-in shower.
Stayed 1 night in May 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2024
Response from Management on May 12, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Misty

Liked: Cleanliness, staff & service
Noisy
Stayed 2 nights in May 2024
Response from Management on May 12, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on May 3, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

robert

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on Apr 28, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Calista Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. There is not a secondary lock on the front door and at night it becomes quite loud. Pillows were really thin and bed was hard. Upside is that it was only a $5/6 uber ride to Disney. It was just my husband and I myself who stayed in the hotel so we made do, I would not have booked this hotel for my family.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer, Thorn Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay! The staff was very nice. The room was clean. It is an easy drive to Disney. In the evening you can sit in the pool or hot tub and see the fireworks at Disney.
Stayed 5 nights in Apr 2024
Response from Management on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Lydia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy quick walk to Disneyland/CA Adventure The only concern was a leak on the sink. But i think it was a slow leak. Cause there wasnt a pool of water every day. Just a couple days around the sink head. And the first day we checked in did i have to clean up a small pool of water
Stayed 7 nights in Apr 2024
Response from Management on Apr 17, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ronak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to disneyland
Stayed 3 nights in Mar 2024
Response from Management on Apr 9, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Pam

Traveled with family
Disliked: Amenities
We've stayed here before & really liked it. However this time there were 2 big problems. One was the beds, they both were VERY creaky! So much so that it affected our sleep everytime someone moved. The other was that twice there was no hot water when taking a shower. Two of us had to take cold showers.
Stayed 3 nights in Mar 2024
Response from Management on Mar 28, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed here 5 night while going to Disneyland. The office staff were very friendly, accommodating, and helpful whenever needed. It was very easy to walk to the park and took us just over 10 minutes (I have teens who walk fast). We really appreciated the Starbucks nearby, and the included parking was a good asset. The buildings are definitely getting rundown, but everything inside was clean. I would definitely stay again while going to Disney.
Stayed 5 nights in Mar 2024
Response from Management on Mar 24, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when you want to go to Disneyland. Very short walk. Close to grocery store. Very helpful staff
Stayed 8 nights in Mar 2024
Response from Management on Mar 21, 2024
Thank you for staying with us. Your feedback is appreciated!

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stafe very polite and friendly
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Thank you for staying with us. Your feedback is appreciated!

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Would stay here again
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Thank you for staying with us. Your feedback is appreciated!

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
It’s what you can expect out of a decent stay at a hotel if the hotel isn’t the whole reason you’re there. We stayed there for a disney trip and the hotel a manager were very nice and accommodating. The rooms were decent and not bad at all. We’re happy we stayed with them.
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Thank you for staying with us. Your feedback is appreciated!

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is a hidden gem. Only 15-20 minute walk from the Disneyland Resort entrance. When you just need a place to crash after a long day at the parks before driving home the next day, this is the place for you.
Stayed 1 night in Mar 2024
Response from Management on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Lisa

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No heat in separate bedroom, ice machine not working entire stay, toilet paper is see through and sticks to your private parts very cheap, beds feel like corn husk beds price was reasonable but would not stay here again.
Stayed 3 nights in Mar 2024
Response from Management on Mar 11, 2024
We're sorry you were unhappy - We'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your feedback!

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay here. I’ve stayed at various affordable resorts around Disneyland, and this has been a favourite. The front service staff were wonderfully accommodating and helpful. Room was a good size and the bed was comfortable. Walking distance to the parks or a quick bus ride! Will stay again.
Stayed 2 nights in Mar 2024
Response from Management on Mar 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

KimberlyAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 2 nights in Feb 2024
Response from Management on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yi Hsuan

Stayed 1 night in Mar 2024
Response from Management on Mar 24, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Dearne

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Very basic and cheap motel. Convenient location 15 - 20 minutes walk to Disneyland but the property was not as nice as others nearby. Beds were hard, service was very average and the walls are paper thin. We had a downstairs room with three double beds and all night we could hear the people above stomping around until well after midnight (hard when travelling with a three year old).
Stayed 3 nights in Feb 2024
Response from Management on Mar 3, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, simple place for us to stay for our Disneyland trip. Price was great and staff was friendly.
Stayed 4 nights in Feb 2024
Response from Management on Mar 2, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Amelia

Liked: Cleanliness, staff & service
The property was close to Disney. Simple and clean.
Stayed 3 nights in Feb 2024
Response from Management on Mar 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here, will definitely continue to stay here when I’m in town again
Stayed 1 night in Feb 2024
Response from Management on Feb 29, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in front desk! Spacious room
Stayed 2 nights in Feb 2024
Response from Management on Feb 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Traveled with group, Business traveler
Staff was amazing. Very helpful and accommodating.
Stayed 3 nights in Feb 2024
Response from Management on Feb 29, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very responsive to any concerns. The beds were comfortable. The fridge was a good size and microwave worked well. It was clean. The location and price is excellent. Overall very happy with my stay. The large pool is not heated so be prepared it is very cold at this time of year, though hot tub is great.
Stayed 5 nights in Feb 2024
Response from Management on Feb 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Management on Feb 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are very nice. We have stayed here twice in a year and both times we were pleased with our stay. The room is very basic but it has everything you need for a few days while visiting Disneyland. It's within walking distance to the main gate entrance and is also just a $7 Uber ride to the drop off area if you don't want to walk. The room is good size and also has a nice sized refrigerator, good working AC unit, and a desk and chair. Very close to places to eat too like Taco Bell, McDonalds, and Subway. Also a Chervron and Walmart too for anything you need to bring into Disneyland.
Stayed 3 nights in Feb 2024
Response from Management on Feb 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for a budget traveler/runDisney runner
This property is a fantastic value. I was running the Disneyland Half Marathon weekend MLK weekend. This motel has a 15 to 20-min walk to Disneyland south on Harbor Blvd over I-5 overpass and race start corrals. It's by a Starbucks and gas station and 15-min walk to a smaller Walmart store, McDonald's and Burger King. The rate I got with no cancellation penalty was amazing. Highly recommend for budget traveler. Definitely better than Motel 6. Room was clean. Large bed was comfortable. I didn't experience the "hard" mattresses that others have complained about. Due to flight delay, I didn't arrive until 3:30 a.m. The front-desk guy graciously got up to check me in. Payment was due then. He also allowed me to split my charges onto 2 credit cards allowing me to maximize my credit-card rewards. He also granted me a late checkout for a couple of hours for $20. He was provided another box of tissues on request. There were 2 issues: the room I got did not have a heater. Only an a/c. With Jan temps in the high 30s early in the morning, it was freezing. I told them it was cold a couple of days later (I was busy with Disney and didn't get around to it until then) and they gave me a heater which had a faulty auto-shutoff and didn't work. I got busy and told them closer to the end of my stay. The guy gave me a second small heater that worked. Disneyland had fireworks at 9:30pm Sat and Sun and they did wake me up when I went to bed early on the Sat. I would stay again despite the issues.
Stayed 6 nights in Jan 2024
Response from Management on Feb 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cruz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, close to Disney and Downtown Disney, clean rooms, microwave and coffee maker in room.
Stayed 2 nights in Feb 2024
Response from Management on Feb 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Torrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Management on Feb 20, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Landon

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but get what you pay for. Not the cleanest or comfortable but convenient location, price and nice staff
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Arianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room was spacious
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

RIchard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Married couple. Relatively easy to walk to Disneyland (About 1 kilometre) room was spacious and equipped with mini fridge, coffee maker and microwave. Check in easy, check out easy, was great for our needs and a good value. Beds simple metal frames and mattress was okay. Only concern was the noise carries through the walls especially if you get a noisy neighbor in the next room.
Stayed 5 nights in Feb 2024
Response from Management on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and close to the Disney parks.
Stayed 1 night in Feb 2024
Response from Management on Feb 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Management on Feb 10, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
If you are looking for just a place to sleep while vacationing at the Disney Parks, this will do. It is walkable to the parks and we felt safe walking back at night. You do have to cross the freeway on/off ramp but there’s a crosswalk with light which helps. Similar to other reviews, this is a very basic place. the beds are incredibly hard and the walls are very thin. You can hear the street pretty clearly. Also the TV does have a weird glow when it is turned off. We did notice the bed spreads had what looked to be cigarette burns in them. Overall, this place works for having a place a sleep within walking distance to Disney, and it is a fair price compared to the surrounding area hotels.
Stayed 2 nights in Feb 2024
Response from Management on Feb 10, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Alyson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was filthy. We walked on the floor for ten minutes and our feet were absolutely black. We also barely had any hand soap. The beds were also so hard we woke up in pain from them.
Stayed 1 night in Jan 2024
Response from Management on Feb 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked in for 12 nights as we needed somewhere close to Disneyland resort, we aren’t experienced travellers so we thought we would remain in one place and move around by car. Very impressed with the speed of check-in and friendly service we were provided with upon arrival. It’s a family run business (we believe) so you are likely to get a better level of service. The property provided us with free parking while staying also which was one of the reasons we chose it over other options in the area. The price was low and we didn’t expect much but we were very happy with the hospitality shown and the room we had. The room offered air conditioning/heating. The bed was to our comfort. The bathroom was clean and reasonably new. It had a small kitchen area where everything provided worked fine. We couldn’t really be happier with it for the price we had paid. We experienced no major issues while staying. You can see the Disney fireworks from the balcony of the car park which is a nice bonus. The walk to the resort is around 10-15 minutes which is ideal. It also within walking distance of some fast food restaurants and a convenience store. Would definitely recommend staying here and will likely use again if we travel to Anaheim again.
Stayed 12 nights in Jan 2024
Response from Management on Feb 7, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Fran

Stayed 1 night in Feb 2024
Response from Management on Feb 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Luiz Antonio Bizzi de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly, I strong recommend.
Stayed 7 nights in Jan 2024
Response from Management on Feb 5, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lindsay, San Diego

Stayed 1 night in Jan 2024
Response from Management on Mar 21, 2024
Thank you for staying with us. Your feedback is appreciated!

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great experience!!
Stayed 1 night in Jan 2024
Response from Management on Feb 5, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Megan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Go elsewhere
Not clean and loud
Stayed 1 night in Jan 2024
Response from Management on Jan 26, 2024
We're sorry you were unhappy - We'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your feedback!

6/10 Okay

Guillermo, san jose

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Management on Jan 26, 2024
We're sorry you were unhappy - We'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your feedback!

2/10 Terrible

Stephen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We hardly got any sleep our trip because the beds were so bad. Anytime someone shifted in their sleep it sounded like the bed needed WD40. They felt worse than that sounds
Stayed 4 nights in Jan 2024
Response from Management on Jan 23, 2024
We're sorry you were unhappy - We'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your feedback!

6/10 Okay

SARAH

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Management on Jan 23, 2024
Thank you for staying with us. Your feedback is much appreciated!

6/10 Okay

Tammy

Stayed 1 night in Jan 2024
Response from Management on Feb 7, 2024
Thanks for staying with us. We appreciate your feedback!