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Reviews of Comfort Inn Anaheim Resort

2.5 out of 5
Comfort Inn Anaheim Resort
300 E Katella Ave, Anaheim, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews" "
Rating 8 - Good. 343 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was interesting that there weren’t any drawers in the room.
Stayed 3 nights in May 2024

8/10 Good

Federico J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for business trip
Stayed 2 nights in May 2024

6/10 Okay

Arsh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice with lots of parking. We didn't like the washrooms and the quality of the soaps and shampoo provided. The staff is friendly. The breakfast is not fresh but mostly frozen food but not bad as something to eat in the morning. The coffee is good plus they provide so w fruits.
Stayed 5 nights in May 2024
Response from COMFOT INN on May 20, 2024
Dear Arsh, Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Neera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from COMFOT INN on May 18, 2024
Dear Neera, Thanks for staying with us.

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disneyland
Stayed 3 nights in May 2024
Response from COMFORT INN on May 16, 2024
Dear Jennifer, Thanks for staying with us.

10/10 Excellent

Yimin, Suwanee

Liked: Cleanliness, staff & service, property conditions & facilities
It is quite convenient place to stay, excellent!
Stayed 2 nights in May 2024
Response from COMFORT INN on May 9, 2024
Dear Yimin, Happy to read your stay with us was pleasant, looking forward to your return!

4/10 Poor

George

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms we updated, poorly however. Duck tape on blinds, water pressure in shower was very week. I also had to screw on the shower head. The walls paper thin, the staff was rude and had 6 guest waiting in the lobby. Parking lot very dirty and under construction. Who puts a litter box outside of the unit? USB ports are awesome if they are functional. I will never stay at a Travel lodge again. No bed bugs I checked but several hairs. What's the $20 parking for, it's certainly not for security.
Stayed 5 nights in May 2024
Response from COMFORT INN on May 9, 2024
Dear George, After looking into your reservation it seems that somehow you got confuse with properties you stay at. This property does not have any constriction going on plus we do not charge for parking either.

10/10 Excellent

Marites

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk is accommodating
Stayed 2 nights in Apr 2024
Response from COMFORT INN on Apr 26, 2024
Dear Marites, Thank you for staying with us, we appreciate your feedback.

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good quality for the $. Breakfast could use some variety but good, hot and plentiful.
Stayed 4 nights in Apr 2024
Response from COMFORT INN on Apr 26, 2024
Dear Brian, We appreciate your feedback this helps us know were we need to improve.

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was limited. Walkable to Disneyland.
Stayed 4 nights in Apr 2024
Response from COMFORT INN on Apr 14, 2024
Dear Jason, Thanks for staying with us, hope you had safe travels home.

8/10 Good

Thabata de

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from COMFORT INN on Apr 10, 2024
Dear Thabata de, Thank you for your staying with us.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 3 nights in Apr 2024
Response from COMFORT INN on Apr 8, 2024
Dear Lee,Happy to read your stay with us was pleasant, we look forward to your return!

10/10 Excellent

Arizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good bang for your buck.
Response from COMFORT INN on Apr 7, 2024
Dear Arizbeth, Happy to read you had a pleasant stay with us, hope we get to host you soon!

10/10 Excellent

Gurpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Mar 2024
Response from COMFORT INN on Apr 6, 2024
Dear Gurpreet, Thanks for staying with us.

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price for room was really good for the location. Breakfast was included, simple but satisfactory. Rooms were spacious and over all comfortable.
Stayed 1 night in Apr 2024
Response from COMFORT INN on Apr 6, 2024
Dear Stephanie, Happy to read that overall your stay with us was pleasant, hope we get to host you again.

10/10 Excellent

Israel

Stayed 1 night in Apr 2024
Response from COMFORT INN on Apr 7, 2024
Dear Israel, Thanks for staying with us.

10/10 Excellent

Chun Yu

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Breakfast options are limited.
Stayed 6 nights in Mar 2024
Response from COMFORT INN on Apr 6, 2024
Dear Chun Yu, We appreciate your feedback looking forward to your return!

6/10 Okay

Erika

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room inside need an upgrade maybe clean carpets, and walls.
Stayed 1 night in Mar 2024
Response from COMFORT INN on Apr 3, 2024
Dear Erika, Thanks for staying with us.

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 3 nights in Mar 2024
Response from COMFORT INN on Apr 3, 2024
Dear Pablo, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, close to Disneyland, decent breakfast. Downside, you can hear traffic, but if you are tired from walking all day, you will sleep well with the fan running.
Stayed 1 night in Mar 2024
Response from COMFORT INN on Mar 31, 2024
Dear Carolyn, Happy to read overall it was a pleasant stay, hope we get to host you next time you are in town!

8/10 Good

Trudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed at this hotel for 7 nights (family of 4). Generally speaking, I would definitely recommend this hotel. A few notes and details though: - Included breakfast: the options don't change, but there are a few to chose from. Typical waffles, eggs (fried and hard boiled), sausage patties, toast, cereal, fresh fruit, etc. The area is clean and when an item runs out, it is quickly replenished. It is also included, which is a big deal. Breakfast for 4 at the nearest IHOP was >$120 USD...so we took advantage of this "free" breakfast every day. - Rooms are clean as is the hotel. - We used the pool and it was great (warm and clean). - Noise: We were on the 5th floor (top floor) on traffic side, and yes, it is loud. We live in the city and are used to city noises, but this is cars racing at all times of the night (i.e. loud noise of cars gearing up), so it did wake us up. - Elevators: there's only 1 (out of 2) elevators working. So we took the stairs when we could (it's very slow and busy in the morning with people checking out and/or going to breakfast). - Staff are really nice and accommodating. - Room cleaning is by request only. I actually prefer this as it means that we didn't have to tidy up each morning, and there is less concern for items going missing. We requested the room be cleaned once (before 10:00 am) and it was done the same day. Perfect. - Parking is included and lots of spaces (always had a spot). - Walking to Disney is 20ish minutes.
Stayed 8 nights in Mar 2024
Response from COMFORT INN on Mar 28, 2024
Dear Trudy, Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon!

6/10 Okay

Kyle

Traveled with family and small children
Liked: Cleanliness, staff & service
All in all it was a decent place to stay. The breakfast was okay just very crowded and hard to maneuver through but it did the job of an easy meal. The rooms are quiet you don’t hear neighbors. A big complaint is there is only one working elevator which is frustrating when you are on the 5th floor.
Stayed 5 nights in Mar 2024
Response from COMFORT INN on Mar 28, 2024
Hello Kyle, Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from COMFORT INN on Mar 29, 2024
Dear Megan,Thank you for staying with us.

8/10 Good

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend.
Stayed 3 nights in Mar 2024
Response from COMFORT INN on Mar 28, 2024
Dear Jamie,Happy to read you had a pleasant stay, looking forward to seeing you again!

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from COMFORT INN on Mar 25, 2024
Dear Josh, Thank you for staying with us.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from COMFORT INN on Mar 24, 2024
Dear Beverly, Thanks for staying with us.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from COMFORT INN on Mar 24, 2024
Dear Ann, Thanks for staying with us.

10/10 Excellent

Cherie

Stayed 2 nights in Mar 2024
Response from COMFORT INN on Apr 10, 2024
Dear Cherie, Thanks for staying with us.

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is across the street and just a bit of a walk down from Disneyland. That location has many dining and shopping options. The staff was friendly, the surrounding were pleasant and clean, check in and out was fast. The best part, the room was very clean, tidy, modern and the bed was very comfortable.
Stayed 1 night in Mar 2024
Response from COMFORT INN on Mar 19, 2024
Dear Holly, Happy to hear you had a pleasant stay, we thank you for such positive feedback. Hope you had safe travels back home.

10/10 Excellent

Vanessa

Stayed 4 nights in Mar 2024
Response from COMFORT INN on Apr 3, 2024
Dear Vanessa, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edriane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was a perk. Everyday was the same, but there’s nothing wrong with that at all. Close to Disney. Closed to a shipping center. LOVED our stay there. Will come back.
Stayed 4 nights in Mar 2024
Response from COMFORT INN on Mar 13, 2024
Dear Edriane, Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Hugo

Same breakfast everyday not good
Stayed 3 nights in Mar 2024
Response from COMFORT INN on Mar 12, 2024
Dear Hugo, Thanks for staying with us.

4/10 Poor

Sébastien

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very very rundown. Public areas are very dirty. Bathroom leaked all over, no functioning fan. Half the staff was very friendly and helpful, the other half wouldn’t give a rat’s butt. Wouldn’t recommend if you are used to high end hotels, this is a roadside motel feeling at best.
Stayed 3 nights in Feb 2024
Response from COMFORT INN on Mar 9, 2024
Dear Sebastian, We appreciate your feedback this helps us know were we need to improve.

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Great place to stay if going to Disneyland. They have free breakfast everyday. They could use some work on updating some things like their bathroom showers and elevators but otherwise an okay place to stay at for a trip for a great price.
Stayed 3 nights in Mar 2024
Response from COMFORT INN on Mar 7, 2024
Dear Jessica, Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from COMFORT INN on Mar 7, 2024
Dear Lindsay, Thanks for staying with us.

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located plus it was a reasonable price along with the fact that it offered a good breakfast. The staff was super friendly and helpful.
Stayed 3 nights in Feb 2024
Response from COMFORT INN on Mar 3, 2024
Dear Carolina, Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed for two nights. The front desk staff was great! Room was very clean. Breakfast was good and well-stocked. My only complaint is that it is right next to the freeway, so the traffic noise was quite loud, so pack ear plugs. Other than that, it was a very nice stay.
Response from COMFORT INN on Feb 29, 2024
Dear Laura, We loved receiving positive feedback from your recent stay with us, happy to read my staff was helpful and that over all you had a great stay. Looking forward to your return!

6/10 Okay

Kensington

Traveled with group
Liked: Staff & service
Staff was very kind and hotel was within walking distance to Disneyland. However, our bathroom shower head squealed horribly and there was another audible squeak from inside the room that we couldn’t identify over the four nights we stayed.
Stayed 4 nights in Feb 2024
Response from COMFORT INN on Mar 1, 2024
Dear Kensington, Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from COMFORT INN on Feb 26, 2024
Dear Yvette, Thanks for staying with us.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from COMFORT INN on Feb 26, 2024
Dear Michael, Thank you for your feedback.

8/10 Good

Felipe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the breakfast is always great and well stocked. Our room faced the street and you can hear cars all night. They were doing some construction on the parking lot but there was still plenty of parking on site.
Stayed 4 nights in Feb 2024
Response from COMFORT INN on Feb 20, 2024
Dear Felipe, Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Trevor

Traveled with family
Disliked: Amenities
The property was an average hotel. The lobby smelled of disinfectant akin to the smell of a men’s room. The staff were polite and helpful. The breakfast was disappointing due to a very limited choices. The rooms are very outdated. It’s a clean place to sleep and the shower is decent. Nothing special but not too bad.
Stayed 5 nights in Feb 2024
Response from COMFORT INN on Feb 20, 2024
Dear Trevor, Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was meh
Stayed 2 nights in Feb 2024
Response from COMFORT INN on Feb 20, 2024
Dear Meredith, We appreciate your feedback this helps us improve into the right direction.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from COMFORT INN on Feb 23, 2024
Dear Amy, Thanks for staying with us.

6/10 Okay

Rose

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from COMFORT INN on Feb 19, 2024
Dear Rose, Thanks for staying with us.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional friendly staff, clean rooms, very comfortable beds, nice breakfast (clean and the staff kept everything clean and filled), pool and hot tub relaxing. Highly recommend! Better than more expensive places we have stayed! Great job!!!!
Stayed 2 nights in Feb 2024
Response from COMFORT INN on Feb 18, 2024
Dear Laura, Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We look forward to your return!

8/10 Good

Karleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Disneyland
The staff were helpful. Beds were comfortable. Wear and tear showing in the bathroom. It is very near the freeway however the noise was NOT an issue for us and our room was on that side of the hotel. My only slight disappointment was breakfast, it was sufficient but not a lot of options. Juice options minimal, no yogurt which we always have seen in hotels. They do serve eggs, sausage, cereal, waffles. Convenient to ART bus stops. Be sure and purchase a pass ahead of time. To save you research --at this time ( 2/24) the bus route you want is 08 Hotel Circle line. You board immediately in front of 7-Eleven, there are bus stops on almost every corner at Katella & Anaheim so it can be confusing. We also walked twice going to Disneyland ( the bus can be full -especially if you don't go early) and we didn't want to wait. The ride back to the hotel was great after a long day of walking.
Stayed 3 nights in Feb 2024
Response from COMFORT INN on Feb 17, 2024
Dear Karleen, We sincerely appreciate and value your feedback your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from COMFORT INN on Feb 16, 2024
Dear Jason, Thanks for staying with us.

6/10 Okay

Cindy

Disliked: Staff & service, property conditions & facilities
Staff was not friendly!
Stayed 4 nights in Feb 2024
Response from COMFORT INN on Feb 16, 2024
Dear Cindy, Thanks for staying with us.

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for Disneyland. Only issue i had was the window sounds like it was open (but it wasn't) lots of noise from the streets. Heating unit was also very loud.
Stayed 2 nights in Feb 2024
Response from COMFORT INN on Feb 9, 2024
Dear Joseph, Thanks for staying with us. We appreciate your feedback!