Lobby sitting area
Check availability

Reviews of Queens Inn Anaheim

2 out of 5
Queens Inn Anaheim
620 W Orangewood Avenue, Anaheim, CA

Reviews

7.8

Good

Rating 10 - Excellent. 556 out of 1358 reviews" "
Rating 8 - Good. 381 out of 1358 reviews" "
Rating 6 - Okay. 167 out of 1358 reviews" "
Rating 4 - Poor. 102 out of 1358 reviews" "
Rating 2 - Terrible. 152 out of 1358 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Olivia Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Desk clerk was gone when I arrived. A note on the door , be back in ten minutes. The noise from the air conditioner was so loud as it constant as in every few minuets it would turn on and off. I had to turn it off to get any sleep.
Stayed 1 night in Apr 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
The area was great
Stayed 5 nights in Apr 2024

2/10 Terrible

Mg, Shreveport

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disneyland— safe, clean and reasonable price. There were minor issues with the toilet, that was easily resolved by the in-house tech, and a few property issue that came with the age of the property, but overall, clean and safe. They changed our trash, towels on our second day of stay. Will mostly be back again. Thank you!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 30, 2024
Dear Guest,Thank you for sharing your experience with us. We're delighted you appreciated our clean, safe environment and reasonable pricing. It’s also reassuring that our team resolved the minor issue with the toilet promptly. We are constantly working to improve all areas, and we look forward to welcoming you back soon for another visit!Sincerely,Queens Inn Reservations

10/10 Excellent

Maegen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Brianda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always convenient staying here. Very close to the parking lot for the parks. Can walk over and grab the shuttle to get to the parks. Room is good for the price. I like that it’s 2 queen beds so it’s spacious. The tv remote did not want to work in the room so couldn’t fully use it. It’s outdated but other than that good value for the location and convenience.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 30, 2024
Dear Guest,Thank you for your feedback, we're glad to hear that you found our hotel convenient. We're sorry to hear about your concern with the TV remote and will discuss this matter promptly. It would be our pleasure to welcome you back for another enjoyable stay at Queens Inn Anaheim.Sincerely,Queens Inn Reservations

4/10 Poor

GAVIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient. Close to Disney and the Toy Story parking hotel. Perfect for me and my friends. We stayed at the double tree Hilton in a Double Queen Suite, across the street the night after and the rooms were honestly the same. They both aren’t very new and give a normal room vibe. But they are both very clean. For the price it’s a steal. Everything was great.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 30, 2024
Dear Victor,Thank you for choosing Queens Inn Anaheim and for sharing your five-star review! We are pleased to hear that our standard of cleanliness and value met the mark for you during your recent stay. It was our pleasure to host you and we look forward to the opportunity to welcome you and your friends again soon for another memorable visit to Disney.

4/10 Poor

Emily

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Queens Inn Team on Apr 28, 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Litzy

Amazing! Show had perfect water pressure, we had enough space for our make-up as well. It was a bit noisy because of the vacuums, TV wouldn’t turn off, and maybe the area was a bit unsafe. Bathtub tile was also chipped which could’ve been dangerous. Other than those few things, staff was very friendly and we enjoyed our stay overall.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 27, 2024
Dear Guest,We're delighted to hear that you enjoyed the spacious accommodations. We apologize for the noise disturbances and maintenance issues you encountered during your stay. Your feedback is invaluable, and we will address these concerns to ensure a better experience for our guests. Thank you for sharing your thoughts with us, and we hope to welcome you back soon.Sincerely,Queens Inn Reservations

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
customer services is terrible and very ghetto once you see it in person
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Guest,Thank you for sharing your feedback about your recent visit. We're disappointed to hear about your experience with our customer service. Your concerns are important to us, and we will address them with our team to ensure improvements are made. We hope you'll give us another opportunity to exceed your expectations in the future.Sincerely,Queens Inn Reservations

2/10 Terrible

Michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They only came in once to our room to take trash and had to ask for towels, no washcloths. Never brought coffee cups in or coffee.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Guest,Thank you for your feedback. We're disappointed to hear of the oversight in housekeeping service during your stay. Rest assured, we are addressing your concerns to ensure a more attentive and thorough service for all our guests. Your experience helps us improve, and we hope to welcome you back to provide a better experience.Sincerely,Queens Inn Reservations

10/10 Excellent

Isela

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The staff were so nice. We went on a fully booked day and parking was full besides handicap. They were understanding and allowed us to use it overnight until we could move our car in the morning. No problems the second night with parking.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 23, 2024
Dear Guest,Thank you for your kind words regarding our team's hospitality. We're glad we could assist with parking during your fully booked visit and that the situation improved the next night. Your understanding is greatly appreciated, and we look forward to welcoming you back for an even more seamless experience.Sincerely,Queens Inn Reservations

2/10 Terrible

AMANDA

Traveled with partner
Disliked: Property conditions & facilities
The light about the bathroom sink stopped working and there was toilet paper attached to the lamp/light hung from the ceiling it was so nasty and there were no batteries in the remote for the TV I called the front desk and she wanted me to come and get them
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Amanda,Thank you for sharing your experience. We appreciate your feedback about the bathroom light and the condition of your room. We look forward to welcoming you back and providing a stay that better reflects our commitment to guest comfort and satisfaction.Sincerely,Queens Inn Reservations

10/10 Excellent

Legend

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could remember the gentleman's name who checked me in was there during the stay. Anyhow he was such a delight and such a real normal person great conversation and just so helpful checking in. God bless him! Thank you for the stay!
Stayed 1 night in Jan 2024
Response from General Manager on Apr 23, 2024
Dear Guest,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us at Queens Inn Anaheim.Sincerely,Queens Inn Reservations

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, friendly staff. Perfect to sleep after a long day at Disney!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Vanessa,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. Please come stay at Queens Inn Anaheim again during your next Disney trip.Sincerely,Queens Inn Reservations

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for the price… clean and easy to park… they let us park there before check in time which was very nice while we went and did shopping and dining.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Lisa,Thank you for choosing Queens Inn Anaheim and for sharing your delightful five-star review. We are thrilled that our convenient parking, friendly staff, clean accommodations, and great value were everything you needed for a perfect stay. We look forward to welcoming you back again.Sincerely,Queens Inn Reservations

2/10 Terrible

Jimena

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not staying here again. A lot of things were falling apart and a few outlets didn’t work
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Guest,The concerns you raise are important to us. Please accept our apologies for any inconvenience you had during your recent stay. Rest assured, we'll investigate these matters with our team immediately to ensure swift improvements are made. Should you return to Anaheim, we hope you'll give us another chance to provide you with the excellent stay you deserve.Sincerely,Queens Inn Reservations

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Queens Inn Team on Apr 28, 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Poor

José s

Disliked: Property conditions & facilities
The bathtub was all broken the door was broken too
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Jose,Thank you for sharing your concerns with us. We sincerely apologize for accommodations that weren't in proper condition for occupancy. Our maintenance team will address the items you mentioned. Your feedback is valued, and we hope for a chance to make your next stay a better one.Sincerely,Queens Inn Reservations

10/10 Excellent

Maegen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Queens Inn Team on Apr 28, 2024
Thank You for the review. We are so happy that you had such a great experience. We do want to thank you for the compliments to our staff. We are delighted to hear that they provided you with such a great service. We do look forward to your next visit!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Queens Inn Team on Apr 28, 2024
Thank You for the review. We are so happy that you had such a great experience. We do want to thank you for the compliments to our staff. We are delighted to hear that they provided you with such a great service. We do look forward to your next visit!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Queens Inn Team on Apr 28, 2024
Thank You for the review. We are so happy that you had such a great experience. We do want to thank you for the compliments to our staff. We are delighted to hear that they provided you with such a great service. We do look forward to your next visit!

6/10 Okay

Wendell Young

It was ok
Stayed 4 nights in Apr 2024

6/10 Okay

Yvette

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here to go to Disney with my kids. The beds are way too firm though and hurt my back. But it's affordable. May not go back unless I can't find anything else, but not the worst.
Stayed 5 nights in Mar 2024
Response from General Manager on Apr 11, 2024
Dear Guest,Thank you for your review. It's always a thrill to welcome back a valued guest, and we are delighted you find your stays well-priced. However, we regret your disappointment with our beds. Guest comfort is of the utmost importance to us, so we'll be sure to share your feedback internally for further consideration. Take care, and we hope you return soon. Sincerely,Queens Inn Reservations

4/10 Poor

Amy

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The bedding itself was clean. No bed bugs, no rodents, no roaches. The room was very outdated. Furniture not kept clean. Flooring had tape on it that was lifting. Old bathroom, old bathtub. Corners very dirty, room needs DEEP CLEANING. Overall you get what you pay for. Bed not the most comfortable. Walking to Disney convention center, but too far for Disney walking in my opinion. Would I stay here again? Maybe not. Motel 6 may be better. Did like the free parking!
Stayed 3 nights in Apr 2024
Response from Queens Inn Team on Apr 9, 2024
Thank you for bringing to our attention. We're sorry for the inconvenience.

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Queens Inn Team on Apr 10, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

2/10 Terrible

Chad

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was filthy. The jacuzzi wasn't working. The cable TV wasn't working. Possibly the worse hotel I've ever stayed at.
Stayed 1 night in Apr 2024
Response from Queens Inn Team on Apr 9, 2024
Thank you for bringing to our attention. We're sorry for the inconvenience.

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Queens Inn Team on Apr 9, 2024
Thank you for bringing to our attention. We're sorry for the inconvenience.

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled horrible like mold we did not end up staying here. Bed sheets were wrinkled liked they had been slept on and not washed. The furniture was dirty and had crumbs. The carpet is really old. If you need a manager they are never available. Read the reviews carefully before booking.
Stayed 3 nights in Apr 2024
Response from Queens Inn Team on Apr 7, 2024
Thank you for bringing to our attention. We're sorry for the inconvenience.

4/10 Poor

Kelsey

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Queens Inn Team on Apr 7, 2024
Thank you for bringing to our attention. We're sorry for the inconvenience.

8/10 Good

Angelica

Liked: Staff & service
Convenient to stay for a cheap price at Disneyland. You pay for what you get.
Stayed 4 nights in Apr 2024
Response from Queens Inn Team on Apr 5, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Queens Inn Team on Apr 6, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

6/10 Okay

Dawn Marie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Parking lot was full.
Stayed 1 night in Feb 2024
Response from Queens Inn Team on Apr 5, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

2/10 Terrible

Xuan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the staff is not friendly to customer and low quality problems solving, and the room had not cleaned up every day.
Stayed 5 nights in Mar 2024
Response from Queens Inn Team on Apr 4, 2024
Thank you for bringing to our attention. We're sorry for the inconvenience.

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service
Great price for being close to Disneyland. The rooms could use some maintenance and updates. Toilet was running water on/off and towel holders were barely connected to the walls. First day the cleaning crew took our towels but left no replacements. Front desk staff was always friendly though and helped us out. Room was also very clean. Bit noisy at night being close to the road, but overall a good experience. 4/5
Stayed 4 nights in Mar 2024
Response from Queens Inn Team on Apr 2, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Agradable, y buen precio
Stayed 1 night in Mar 2024
Response from Queens Inn Team on Apr 2, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Is really close from Disney
Stayed 1 night in Mar 2024
Response from Queens Inn Team on Apr 1, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

10/10 Excellent

Paul

Traveled with family
The desk clerk was upbeat and friendly
Stayed 1 night in Mar 2024
Response from Queens Inn Team on Mar 31, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

4/10 Poor

Anthony, Boise

Traveled with family
Disliked: Staff & service, property conditions & facilities
Arrived late at night. The locaiton is good. Although hotel is run down. Bathroom doors showed wood patch fixes, sheet rock fixes, sidwalks was all paint chiped, and walls must've not been insulated at all since we could hear people upstairs and next to us all night. We didn't have shampoo and lotion (basic hotel items). Good location and I think the staff really tries to help. A little more care for the property and investment into it and it'd be a 5 star place.
Stayed 4 nights in Mar 2024
Response from Queens Inn Team on Mar 29, 2024
Thank you for bringing to our attention. We're sorry for the inconvenience.

10/10 Excellent

Reanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay Shower was great, bathroom was huge & I didn’t feel dirty being there
Stayed 7 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Reanna,Thank you for choosing Queens Inn Anaheim and sharing your delightful, five-star review. We are thrilled you were impressed with our spacious bathroom and clean accommodations. It would be a pleasure to welcome you back to Queens Inn Anaheim for another memorable visit.Sincerely,Queens Inn Reservations

10/10 Excellent

Julian

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything about our stay at this property was excellent. The staff was courteous, friendly, and most of all helpful, which as a blind person I especially appreciated.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Guest,Thank you for sharing feedback on your recent stay and for your five-star rating! We are delighted to hear that you enjoyed everything about your visit. Your kind words for our staff are very much appreciated, and we will make sure to pass along your praise. It was an honor to host you, and we would love to welcome you back to Queens Inn Anaheim very soon.Sincerely,Queens Inn Reservations

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful concierge, clean and large rooms.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Guest,Thank you so much for taking the time to share your thoughts on your recent visit. We are simply humbled by your kind comments about our comfortable accommodations, high standards of cleanliness, and hospitable team. It was truly a pleasure having you here, and we at Queens Inn Anaheim hope to see you again on your next getaway!Sincerely,Queens Inn Reservations

10/10 Excellent

Mel

Stayed 1 night in Jan 2024
Response from Queens Inn Team on Mar 29, 2024
We appreciate your feedback and are delighted to know you enjoy our service.

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, property conditions & facilities
Receptionist was very rude with us in a room very noisy next to the laundry room refused to let us into the room before 3 o’clock room was dirty and I found a cockroach in the bathroom never in this hotel again
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Guest,We thank you for choosing us for your recent stay. That said, please accept our apologies for any concerns about noise and cleanliness, as well as for any perceived rudeness from our staff. This does not represent our standards, and we'll relay your comments to our staff to ensure our guests' expectations are being met. Should you be in the area again, we'd be grateful for the chance to provide you with a more positive visit.Sincerely,Queens Inn Reservations

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year. By are dance competition. Its walking distance. Its ver convenient for me.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Guest,Thank you for choosing us for your annual stay during the dance competition. We're delighted to be your preferred destination, especially due to our convenient location within walking distance of the event. Your loyalty means a lot to us, and we're thrilled to hear that our hotel meets your needs so well. We can't wait to welcome you back next year!Sincerely,Queens Inn Reservations

2/10 Terrible

Eduardo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, old and there was a big cockroach in the bathroom
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Eduardo,Thank you for sharing your experience. Rest assured, we have contacted pest services to conduct a thorough inspection of the room. Additionally, we apologize for any lapse in cleanliness you encountered and will be sure to notify the appropriate staff members. While not a typical occurrence for us, we sincerely appreciate you bringing your concerns to our attention. It would be an honor to receive another chance to impress you with the stay you truly deserve.Sincerely,Queens Inn Reservations

10/10 Excellent

Juana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The bed were very comfortable the price was great. The bathroom was very clean. Sheets were very comfortable also.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Juana,We're always thrilled when our guests report having a great stay with us at Queens Inn Anaheim! Thank you for all the kind words about our comfy bedding, high standards of cleanliness, and overall value. It would be an honor to welcome you back anytime.Sincerely,Queens Inn Reservations

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was reluctant to reserve here! Every year have stayed at the Anaheim Marriott, but knowing this property was on the same strip…..if figured affordable didn’t mean bad! I paid less for three nights with taxes then I have for one night at the other property. It was clean, well appointed, quiet and comfortable! Staff was helpful and friendly. Also affordable dining options within walking distance. I would highly recommend the Queens Inn Anaheim! I will stay there again!
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Guest,It's fantastic to hear that your stay at Queens Inn Anaheim exceeded your expectations, providing a well-appointed and quiet experience at great value. We're also glad our team's helpfulness and the nearby dining options contributed positively to your visit. Thank you for your recommendation, and we're thrilled to know you're planning to stay with us again. We look forward to welcoming you back!Sincerely,Queens Inn Reservations