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Reviews of Hotel Monarca

2.5 out of 5
Hotel Monarca
Carrera 14 # 15 - 48, Armenia, Quindío

Reviews

8.4

Very Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
North American couple on vacation: we liked this hotel, it's small, clean, the staff was friendly. It looked like the pictures, and had a pedestrian only street in front. The mattress was the hardest we'd ever encountered. Our issue was being white people with poor Spanish. We chose Armenia as a bigger town central to the coffee growing area, as we were going to be visiting several towns in the area. This hotel isn't in tourist area, though. Don't look for English to be spoken. We stood out from the locals and were targeted by beggars.Having said that, we had no problem with getting Ubers at the corner and it's cheap to get to Filandia etc. Also, we love street food so the vendors around this hotel were great, especially the arepa vendors - in this area the arepas were fluffy pancakes filled with mild cheese then butter and honey on top. Yummy!
Stayed 3 nights in Jan 2024
Response from Kim on Mar 4, 2024
Cordial saludo Kim, muchas gracias por tu comentario, este es muy valioso para nosotros y nuestro proceso de mejora.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Armenia: Safe, clean, great location
I think this is a great place to stay when visiting Armenia and the surrounding areas. The location is perfect and can be a home base when traveling to surrounding towns and attractions. It is on a pedestrian-only street so there is no noise from traffic. It can get loud on the street on the weekend so request a room at the back of the hotel. The security is very good, the hotel is clean, the staff is helpful and kind. This is a great hotel for the price and after spending an entire week here, I would easily stay again.
Stayed 2 nights in Feb 2024
Response from Douglas. on Mar 4, 2024
Cordial saludo Douglas, Muchas gracias por tu comentario, este es muy valioso para nosotros.

10/10 Excellent

angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!
Stayed 1 night in Aug 2023
Response from Angélica on Mar 4, 2024
Cordial saludo Angélica, muchas gracias por tu comentario. Este es muy valioso para nosotros.

10/10 Excellent

ALEJANDRO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que incluso llegando temprano...ellos nos dieron acceso. Muy amables....sugiriendo transporte...bellas instalaciones...costa de la ventana a correo peatonal.
Stayed 1 night in May 2024

6/10 Okay

William

Traveled with family
El baño un poco viejo, se escucha todo lo del al l
Stayed 2 nights in Dec 2023
Response from William on Mar 4, 2024
Cordial saludo, agradecemos tu comentario, este será tenido en cuenta para nuestro proceso de mejora.

8/10 Good

Harver

Stayed 1 night in Oct 2023
Response from Harver. on Mar 4, 2024
Cordial saludo, muchas gracias por tu comentario. Este es muy valioso para nosotros.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen hotel, cerca a todo y gran comodidad
Stayed 1 night in Jul 2023

6/10 Okay

Jose, La paz

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Para comprar alrededores ok pero los cuartos tienen cero privacidad se oye todo de los ruidos alrededor conversaciones ruidos sexuales yo tengo sueño sensible y no descansé nada
Response from Jose on Mar 4, 2024
Cordial saludo apreciado José, agradecemos su observaciones, ésta será tenida en cuenta en nuestro proceso de mejora.