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Reviews of Hotel Trugo Boutique Armenia

3.5 out of 5
Hotel Trugo Boutique Armenia
1334 Cl. 9 Nte., Armenia, Quindío

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 41 reviews" "
Rating 8 - Good. 6 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. The staff is super friendly and the property is really good. The only downside is that the street is a little bit noisy in the mornings due to the Olimpica supermarket nearby. Other than that, it is a very nice and convenient option.
Stayed 3 nights in Mar 2024

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 7 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

katerin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I went with my family to spend new year, for what the hotel is,I found it a bit expensive, but understandable for the high season. The hotel is in a good location the rooms and the hotel in general are nice, the receptionist with glasses was very friendly. The only negative point is the rooftop that they use as a bar and if you are staying in a room on the fifth floor you can hear a lot of noise until late at night.
Stayed 4 nights in Dec 2023

6/10 Okay

PAOLA ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Reason for a three the breakfast was not good at all. Being a hotel in a high end place the coffee was cold and the eggs were super wet.
Stayed 1 night in Nov 2023

10/10 Excellent

María Camila

Stayed 1 night in Oct 2023

10/10 Excellent

MAURICIO, Pompano Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and helpful Room very clean
Stayed 5 nights in Sep 2023

10/10 Excellent

Seul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were super friendly. Love the hotel, love the rooftop restaurant. Very accesible to supermarket and store. Overall they are awesome
Stayed 3 nights in Aug 2023

10/10 Excellent

Marylou

Liked: Amenities
The front desk staff it’s incredible helpful, the bartender is always friendly and attentive. The restaurant staff it’s always on the top of everything, breakfast it’s very good, the area it’s very safe definitely I’ll come back here.
Stayed 4 nights in Aug 2023

4/10 Poor

Gabriel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place could be a great hotel but it seems like they don’t take a good care of the premises (bathrooms, lamps). Restaurant service and food variety very poor. Missing essential supplies on a restaurant table, like sugar. Looking for ice before midnight, but there was nothing available at the whole place. No toilet paper at the restaurant restroom. Very disappointed.
Stayed 2 nights in Jun 2023

8/10 Good

Katherine

Stayed 2 nights in May 2023

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel, staff very friendly, only thing that need attention is Wifi coverage.
Stayed 4 nights in May 2023

10/10 Excellent

Miglen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exellent
Stayed 2 nights in Jan 2023
Response from Trugo team on Jan 30, 2023
Thank you for your review and for choosing our hotel. Greetings!

8/10 Good

Mauro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good boutique hotel for short stays, conveniently located.
Stayed 3 nights in Jan 2023
Response from Trugo Team on Jan 30, 2023
Thabks you so much for your review. We are happy that you enjoyed your stay and we look forward to having you again. Greetings!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

daniel

Stayed 1 night in Dec 2022

8/10 Good

Christopher, Bogota

Business traveler
Liked: Cleanliness, staff & service, amenities
Overall a good value comfortable hotel. Parking is not straightforward and needs clearer directions (like a map). The rooms adjacent to the central atrium suffer from noise and bad acoustics from the bar/club on the roof. The staff were kind enough to change the room but best to avoid these rooms. Visited the bar/restaurant on the roof but too loud to hold a conversation.
Stayed 2 nights in Dec 2022

10/10 Excellent

Stephen, Broomfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient for my needs. Upon arrival, we asked for the toilet seat to be fixed as it was almost coming off but it was never fixed.
Stayed 6 nights in Nov 2022

10/10 Excellent

Oscar

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Place was very clean, staff was friendly and help you make your stay comfortable. The location is great too!

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Did not like the 2x price for having 2 additional people (room did include 2 double beds), not the mediocre breakfast (especially given the additional price). Overall, I would not stay again
Stayed 1 night in Jul 2022

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with comfortable bed, nice spot in city.
New hotel in a nice spot of the city. Very happy with the conform of the bed and the hotel in general. Breakfast is served from 7 am but I went a bit earlier and the chef Gabriel was very happy to organised something quickly for me without any inconvenience.
Stayed 1 night in Jun 2022

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Kind and professional staff. Excellent location surrounded of restaurants and malls in a very safe area. Delicious breakfast. Thanks to Cristian, Angie, Laura and all the amazing staff.
Stayed 4 nights in May 2022

6/10 Okay

Augusto

Business traveler
Liked: Cleanliness, staff & service
Excelente ubicación
El hotel es muy sencillo, es limpio, la ubicación es excelente y el persona es muy amable sin embargo, NO lo recomiendo para una estadía de negocios o trabajo, algún vecino de la zona tiene un problema con una alarma y el ruido despierta en varios momentos de la noche. Por otro lado el desayuno es muy deficiente, cualquier adicional te lo cobran y de manera excesiva para lo que ofrecen.
Stayed 1 night in Feb 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elkin

Stayed 1 night in Jan 2024

6/10 Okay

henrry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel en general bueno con falencias de parqueo es a 200 metros del hotel la puerta del baño descolgada no cierra y el mueble del baño descolgado en el minibar solo había 2 gaseosas y dos paquetes de papas. El personal muy atento instalaciones modernas
Stayed 1 night in Dec 2023

6/10 Okay

Omaira M

Stayed 1 night in Nov 2023

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenisimo y muy recomendado
Excelente hotel y excelente Atencion del personal
Stayed 1 night in Nov 2023

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy lindo, la atención por parte del personal es muy buena. Un aspecto por mejorar es que el baño de la habitación que nos asignaron junto con mi madre no tiene paredes, sino vidrio con un estampado y resulta incómodo tomar un baño con la sensación de que te están mirando.
Stayed 4 nights in Oct 2023

10/10 Excellent

María camila

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco

Stayed 2 nights in Aug 2023
Response from Hotel Trugo boutique on Aug 9, 2023
Buen día Sr Francisco, para nosotros es muy importante que su estadía en el HOTEL TRUGO BOUTIQUE haya sido de su total agrado, esperamos recibirlos nuevamente en un futuro para tener el gusto de atenderlos y hacer de su estancia una excelente experiencia. Feliz día.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar en la terraza.Muy buen servicio y actitud de todos los empleados
Stayed 1 night in Apr 2023
Response from Hotel Trugo boutique on Apr 24, 2023
Gracias por su comentario. Nos alegra que hayan disfrutado de nuestro hotel y sus servicios. Esperamos tener el placer de recibirlos nuevamente. ¡Saludos!

10/10 Excellent

Janna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parqueo queda retirado del hotel
Stayed 2 nights in Apr 2023
Response from Hotel Trugo boutique on Apr 23, 2023
Gracias por su comentario. Esperamos recibirlos nuevamente y ofrecerles una mejor experiencia. ¡Saludos!

10/10 Excellent

lena vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendado
me encanto el hotel, los cuartos la comodidad , ubicación muy buen desayuno, pero lo mejor fue la atención de la chica que trabaja en elcafe y ademas en el restaurante de la terraza. es un muy agradable
Stayed 2 nights in Dec 2022

4/10 Poor

Jon

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

ZEMOGA

Stayed 2 nights in Nov 2022

8/10 Good

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó en todos los aspectos desde el precio hasta el trato... Perfecto lugar para descansar y tener una vela estancia en armenia...
Stayed 2 nights in Oct 2022

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente ubicacion, muy recomendable
el hotel excelente,buena ubicacion y servicio. la unica recomendacion que haria es que por favor tengan en el hotel plancha de ropa
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion es el mejor punto que tiene armenia
Stayed 2 nights in Aug 2022

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel nuevo y muy bien ubicado.
Stayed 2 nights in Apr 2022