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The room and bathroom nicely decorated and very practical for use. Shower very nice. Free breakfast the best we've had. Hot potatoes, eggs or omelet's, bacon, waffle's, fruit cups plus all the other things you'd expect. Clean beautiful chafing dishes and delicious food! The price was right too!!
Terri
Stayed 2 nights in May 2024
Response from Lindsay on May 10, 2024
Thank you for taking the time to share your feedback. I'm delighted to hear that you had a wonderful and memorable stay with us. Your satisfaction is our top priority, and we are pleased to know that we were able to make your stay a special one.
This was a great place for visiting the Biltmore Estate. Just around. the corner, Uber was great and inexpensive to use from the Hotel to the Biltmore House & Winery. TGI Fridays and Texas Road House was in walking distance, as well as some places in the Biltmore Village.
They did have internet issues for 2-3 days, not allowing us to connect or get on for airline check-in. But our phones worked well and we were able to make things work. Other than that the room was great and the Hotel was a nice place. I would recommend them. I always feel comfortable with Hampton Inn.
Daniel
Stayed 4 nights in Apr 2024
Response from Lindsay on May 1, 2024
Thank you for choosing to stay at our hotel. We appreciate your patronage and hope that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the near future
The Staff was very professional and friendly. They were very knowledgeable about the area and gave us great suggestions ..We are already planning a return trip. !
Margaret
Stayed 6 nights in Apr 2024
Response from Lindsay on May 1, 2024
Thank you for staying with us. We look forward to the pleasure of welcoming you back for another memorable stay.
8/10 Good
David
Apr 29, 2024
Liked: Property conditions & facilities
Close to attractions
David
Stayed 3 nights in Apr 2024
Response from Lindsay on May 1, 2024
Thank you for staying with us. and hope to see you soon.
This was one of the best hotel stays I’ve had in a long time! This is an excellent property! It is the little things like having drink carriers by the coffee, fully stocked breakfast even if you barely making the end of breakfast time, very friendly staff, etc. It was perfect for a girls weekend and we’ll definitely stay there again! Thank you!
Rhonda
Stayed 2 nights in Apr 2024
Response from Lindsay on May 1, 2024
Thank you for choosing to stay with us and for taking the time to express your satisfaction. Your feedback means a lot to us. Looking forward to welcoming you back.
The hotel was very nice. Good indoor pool, small but works great. Great location. I'd love for the shower water pressure to be better and bigger pillows. But bed was comfy. Lobby area nice. Great staff
Brandon
Stayed 2 nights in Apr 2024
Response from Lindsay on May 1, 2024
We would like to express our sincere gratitude for choosing to stay at our hotel. We truly appreciate the trust you have placed in us and are delighted to hear that you had an enjoyable stay. We hope that our exceptional service, comfortable accommodations, and convenient location exceeded your expectations.
We were extremely pleased with our accommodations, cleanliness of the hotel, location and friendly and very helpful staff. I do not think you will find a better place to stay during your visit to Asheville. It was also very reasonably priced. If we return to the area we will definitely choose this location again
George
Stayed 3 nights in Apr 2024
Response from lindsay on Apr 16, 2024
Thank you for choosing to stay at our hotel. I want to express my sincere gratitude for giving us the opportunity to serve you. I'm delighted to hear that you had a great stay with us and hope to see you soon.
We made this reservation sight unseen and it did not disappoint. The room was roomy and clean and quiet. The bed was big and comfy. The bathroom was updated and new and the shower was huge. The complimentary breakfast was fresh and tasty with multiple kinds of coffee to choose from. Would definitely stay there again.
Brandon
Stayed 1 night in Mar 2024
Response from Lindsay on Apr 6, 2024
It was an absolute pleasure to have you as our guest. We are thrilled to hear that we were able to provide you with a memorable experience during your stay. hope to see you soon.
Freindly staff , very quiet , great water pressure in the shower . Pillows are to small and not soft .
Christian
Stayed 1 night in Mar 2024
Response from Lindsay on Apr 6, 2024
We appreciate you choosing our hotel for your recent stay and taking the time to share your feedback with us. We apologize for the inconvenience caused by the pillows not meeting your expectations during your stay. We assure you that we take all feedback seriously and will be coming up with ways to correct the issues for the future.
It was a typical Hampton Inn experience! Decent premise but horrible breakfast and bad coffee.
Irena
Stayed 2 nights in Mar 2024
Response from Lindsay on Apr 6, 2024
Thanks for choosing our hotel. I'm sorry to hear that your breakfast experience didn't meet your expectations. I hope that we can make it up to you during your next visit with us. Please don't hesitate to let us know how we can improve our services to make your stay more enjoyable. Thank you for bringing this to our attention.
Very convenient to Biltmore village. Clean and quiet. If doing hop on tour it’s great location as well. Would have like more restaurants within walking distance as we didn’t have vehicle. Transportation to airport limited.
Susan
Stayed 4 nights in Mar 2024
Response from Lindsay on Apr 6, 2024
We would like to express our sincere gratitude for choosing to stay with us. It was an absolute pleasure to have you as our guest. We are thrilled to hear that we were able to provide you with a memorable experience during your stay.
Overall a fine hotel, but the breakfast was really bad. If they're going to serve eggs, sausage, "yogurt" that bad, probably better off not to serve anything at all.
jared
Stayed 1 night in Mar 2024
Response from Lindsay on Apr 6, 2024
Thanks for staying with us. We deeply apologize for any inconvenience you experienced during breakfast, and we would like to thank you for bringing this matter to our attention. We take all guest feedback seriously and will be sure to investigate the matter thoroughly to identify any areas in which we can improve.
Modern hotel on the edge of unique Biltmore Village, with many shopping and dining options. Very convenient as just off the I40 exit.
Arthur
Stayed 2 nights in Mar 2024
Response from Lindsay on Apr 6, 2024
We hope that you had the opportunity to experience all that we have to offer, from our well-appointed guest rooms to our delicious dining options, to our state-of-the-art fitness center and spa.
The Hampton inn Ashville was amazing and close to the Biltmore house. Not only that but they gave us a discount to visit the house its self. It is a very nice and well maintained hotel honestly. I qould stay here again due to the quality of the hotel.
Jesus
Stayed 2 nights in Mar 2024
Response from Lindsay on Apr 6, 2024
Thank you for choosing our hotel for your stay. We hope that you will consider us for your future travels and that we will have the pleasure of welcoming you back soon.
The property was very nicely kept and in a beautiful location. Walking distance to shopping and restaurants. Staff was very friendly and helpful. Appreciated the free self parking.
Sandra
Stayed 1 night in Mar 2024
Response from Lindsay on Apr 6, 2024
express our heartfelt gratitude for choosing our hotel for your recent stay. It was truly an honour to have you as our guest and we are thrilled to know that we were able to make your stay a memorable one.
Mayra and Elliot, the hotel manager, were so nice, friendly and accommodating. Great location (so easy to get in and out of), good breakfast and comfortable room and bed. Would definitely stay again!
Wendy San
Stayed 4 nights in Mar 2024
Response from Lindsay on Apr 6, 2024
Thank you for choosing our hotel for your stay and we are delighted we were able to make your stay memorable. Hope to see you soon.
Room not ready on arrival. Front desk did provide a free bottle of wine.
Richard
Stayed 2 nights in Feb 2024
Response from Lindsay on Mar 6, 2024
Thank you for choosing our hotel for your stay. I am sorry to hear that you have encountered some inconvenience due to a few late checkouts hence the slow turnover of the rooms. Rest assured; we are doing our best to resolve these issues for the benefit of our future guests. Your feedback is highly appreciated, as it helps us to identify areas where we can improve our services. Please do not hesitate to let us know if there is anything else we can assist you with during your stay.
10/10 Excellent
Kristina
Mar 5, 2024
Kristina
Stayed 1 night in Mar 2024
Response from Lindsay on Apr 6, 2024
Thank you for staying with us.
10/10 Excellent
Marjorie
Traveled with family
Mar 2, 2024
This place is a hidden gem. The staff is amazing!
Marjorie
Stayed 1 night in Mar 2024
Response from Lindsay on Mar 6, 2024
Thank you so much for your feedback. And hope to see you soon....
Property was very clean and convenient to the nearby area. We had asked for a room that could accommodate our dogs and we received one away from other guests which helped keep them quiet. Room was nice and clean. Only downside was the $75 pet fee which was almost the same as the cost of the room.
John
Stayed 1 night in Feb 2024
Response from Lindsay on Feb 27, 2024
Thank you for sharing your feedback with us. We are glad to hear that you found our property clean and convenient. We hope that you and your pets enjoyed your stay with us. Please note that the pet fee is a standard charge that we apply to cover additional cleaning and maintenance costs. However, we appreciate your feedback and will take it into consideration as we continue to improve our services. Thank you for choosing our hotel and we look forward to welcoming you back in the future.