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Reviews of M Social Auckland

4.5 out of 5
M Social Auckland
196-200 Quay Street, Auckland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1009 reviews" "
Rating 8 - Good. 143 out of 1009 reviews" "
Rating 6 - Okay. 18 out of 1009 reviews" "
Rating 4 - Poor. 13 out of 1009 reviews" "
Rating 2 - Terrible. 4 out of 1009 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Surej

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, No frills, what you see is what you get. Our beds were too soft for our liking otherwise comfortable rooms and lovely staff. Will definitely go back!
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always 😊
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early they accommodated us plus a great restaurant with wonderful food friendly staff and valet car parking awesome
Stayed 1 night in May 2024

10/10 Excellent

Patrick, Gulfport

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location. We walked to everything we wanted to do.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mrudula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous central location, valet parking, and great harbour views from our room…highly recommended.
Stayed 1 night in May 2024

6/10 Okay

Chris

Business traveler
Liked: Staff & service
X
Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in May 2024

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, clean facilities, nice dining option in restaurant, and great view of wharfie.
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
In a good location Staff was very helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well located property with friendly attentive staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Reno of the place!!
Stayed 1 night in Apr 2024

10/10 Excellent

Mario Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, really nice rooms with an amazing view
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Mario,Thanks for taking the time to leave us a review. We're glad to hear that you had an enjoyable stay with us. We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Kimberly, Alexandria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very helpful. Great location. Comfy beds
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Kimberly,Thanks for taking the time to leave us a review and for highlighting our team - they are awesome :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Glenn,Thanks for leaving us a 5/5 rating. We trust that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very well equipped, comfortable and clean. We had a great meal in their restaurant one evening as well and liked the outside seating area. Hotel has an excellent location.
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Stephen,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us.Thanks for highlighting our restaurant in particular, I have made sure to pass on your compliments to our kitchen team.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, modern, convenient, excellent service, friendly, helpful staff, good food
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Laura,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us and I have made sure to pass your kind words on to the rest of the team.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and staff were very helpful. Convenient spot to viaduct, shopping, eating out, transport etc. Room was a bit small and slightly dated, but overall it was good.
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Glen,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Shimi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everything was just right. The room was large, clean and the views were great. The highlight was the breakfast and the staff. Well done.
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Shimi,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us and thanks for highlighting the breakfast and our team - I have made sure to pass on your kind words and they are all thrilled.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience all around!
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Mason,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Samuel

Traveled with family
A fantastic experience, the staff and amazing
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Samuel,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us and thanks for highlighting our team members - they work very hard to ensure that everyone has a great stay.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Sheridan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent location
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Sheridan,Thanks for taking the time to leave us a review an for highlighting our excellent location - it certainly is great for exploring Auckland!We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky hotel with lovely harbour views, helpful staff and great location for reasonable price.
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Joanne,Thanks for taking the time to leave us a review. We're glad to hear that you had an enjoyable stay.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Heather, Ansonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great room!
Stayed 2 nights in Feb 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Heather,Thanks for taking the time to leave us a review and for highlighting our location and rooms. We trust that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Craig

Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable room with fabulous view of Auckland Harbor. Friendly and helpful staff. Good food in the restaurant. We would stay here again.
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Linda,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay and we have made sure to pass your compliments on to the rest of the team.We hope to welcome you back one day in the future.Take care,Team M Social Mbassador

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views from our room. Squeaky clean. Fresh and comfortable.
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Cheryl,Thanks for taking the time to leave us a review. I have made sure to pass your compliments on to our Housekeeping Department who will be thrilled.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good position and helpful staff would stay again
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi John,Thanks for taking the time to leave us a review and for highlighting both our location and team. They are definitely two highlights to the hotel!We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Sumita

Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Sumita,Thanks for the 5/5 rating. We trust that you had an enjoyable stay.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We thought the hotel was beautiful and clean and the staff were super helpful and friendly, they even upgraded us for the night to an ocean view since it was for our anniversary. The one thing that was quite odd and annoying, was that we could hear water running through pipes in the walls/ceiling, which I can only assume was from people upstairs flushing or showering. It was quite loud and disruptive. We were on Level 8, not sure if its an issue in all the rooms but it certainly was in ours. Other than that we enjoyed our stay.
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Carolyn,Thanks for taking the time to leave us a review.We're delighted to hear that you found our hotel beautiful and clean, and that our staff were super helpful and friendly during your stay. Thank you for choosing us to celebrate your anniversary.We apologize for the disturbance caused by the noise from the pipes. I have passed this feedback on to our Maintenance Manager for further review and consideration.If you have any more feedback or if there's anything else we can assist you with, please let us know. We look forward to the opportunity of welcoming you back to M Social for another enjoyable stay!Take care,Team M Social Mbassador

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cool hotel. Very clean and comfortable. My only complaint would be the noise outside till 2 in the morning.
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Kimberly,Thanks for taking the time to leave us a review.We apologize for the noise that you heard throughout the night. Unfortunately this can happen with our great location. Please know that we have spoken to Auckland Council regarding this issue. We do hope that this did not detract too much from your overall stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Miles

Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 15, 2024
Hi Miles,Thanks for the 5/5 rating - we trust that you enjoyed your stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was excellent!
Stayed 5 nights in Mar 2024
Response from M Social Mbassador on Apr 29, 2024
Hi Julie,Thanks for highlighting our location and team :) We trust that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Beverley, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On waterfront opposite Princes Pier. Restaurants and grocery store within walking distance. Quiet room facing harbour on 10th floor with sofa, small table and chair. Nice size shower. USB ports both sides of bed and by table for charging if needed. Great lighting
Stayed 4 nights in Apr 2024
Response from M Social Mbassador on Apr 29, 2024
HI Beverley,Thanks for taking the time to leave us a review.I'm glad to hear that you enjoyed your stay with us and thanks for highlighting multiple different aspects.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Susan

Stayed 5 nights in Mar 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Susan,Thanks for leaving us a 5/5 rating. We trust that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay everything perfect, clean, staff attentive, very comfortable beds, sky sports, in room dining delicious, buffet breakfast great! Well worth it!
Stayed 3 nights in Mar 2024
Response from M Social Mbassador on Apr 15, 2024
Hi Kathryn,Thank you for choosing us again for your second stay, and we're glad to hear that everything was perfect!I have made sure to pass on your kind words to our kitchen team who will all be thrilled to hear that you enjoyed breakfast.We appreciate your positive feedback and hope to have you stay with us again in the future.Take care,Team M Social Ambassador

10/10 Excellent

UTPAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel in Auckland, NZ. Staffs are friendly, room is neat & clean, scenic harbor view from room, room coffee machine is cool - everything was fantastic!
Stayed 1 night in Mar 2024
Response from M Social Mbassador on Apr 15, 2024
Hi Utpal,Thanks for taking the time to leave us a review. We're thrilled to hear that you consider us one of the best hotels in Auckland. We hope to welcome you back again in the future for another fantastic stay!Take care,Team M Social Ambassador

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel In the middle of anything you’re looking for and very walkable to all. Highly recommend
Stayed 2 nights in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi Adam,Thanks for taking the time to leave us a review and thanks for highlighting our location and how great it is to access many things within Auckland.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth paying extra for the view of the harbour. One of the most comfortable hotel beds I've ever slept it in.
Stayed 2 nights in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi Diana,Thanks for taking the time to leave us a review, we're glad to hear that you had a restful sleep and enjoyed the view! All rooms have a great harbour view :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi Jodie,Thanks for taking the time to leave us a 5/5 rating, we trust that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Jenifer Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely! We were upgraded to a suite and the room was immaculate! Great views, close to good restaurants and Sky Tower. The buffet breakfast was very good. We enjoyed our stay and would gladly stay here again.
Stayed 1 night in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi Jenifer Marie,Thanks for taking the time to leave us a review and thanks for highlighting multiple different aspects of our hotel including the views and the breakfast - I have made sure to pass on your comments to our kitchen team and they are all thrilled.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Mar 2024
Response from M Social Mbassador on Apr 15, 2024
Hi Christopher,Thanks for the 5/5 rating - we trust that you enjoyed your stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms look on the harbor. Nice facility
Stayed 2 nights in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi Charles,Thanks for taking the time to leave us a review and thanks for highlighting the fact that all of our rooms have a harbour view :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay here again. Its a great hotel in a great location.
Stayed 1 night in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi William,Thanks for taking the time to leave us a review and for highlighting our location - it is pretty good if we do say so ourselves ;)We would love to have you stay with us again and hope you can do so in the future!Take care,Team M Social Mbassador

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for cruise ship access
Stayed 3 nights in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi Deborah,Thanks for taking the time to leave us a review and thanks for highlighting our great location for our guests who stay with us and are also taking a cruise.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Mar 2024
Response from M Social Mbassador on Apr 7, 2024
Hi James,Thanks for leaving us a 5/5 review and for highlighting our service!We trust you had an enjoyable stay with us :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, they even wrote me a card and everyone signed it !
Stayed 9 nights in Mar 2024
Response from M Social Mbassador on Apr 4, 2024
Hi Walter,Thanks for taking the time to leave us a review and for highlighting our team, they are absolute superstars and I have made sure to pass on your kind words - they will appreciate to hear that you liked their personal touch of a signed card :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador