Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Robin Petersfrom New Zealand

Posted Nov 16, 2014
Location: Close to everything
Facilities: Above average; Value: Affordable; Service: Professional, Friendly; Cleanliness: Pleasant;
3 out of 5
for Business Travelers
by A verified traveler

Busy road

Posted Nov 15, 2014 on Hotels.com
Noisy, original room faced busy road, traffic at all hours. Much quieter in rear of hotel
5 out of 5
by Thomas Connellyfrom New Zealand - Auckland

Posted Nov 6, 2014
Pros: Ease of checking in-efficient and helpful staff
Cons: Lounge chair in room heavily dirty and stained
Location: Close to everything
Facilities: Above average; Value: Great deal; Service: Outstanding; location well suited to our requirements in city
5 out of 5
by Hibbs Te-Ataruafrom New Zealand

Posted Nov 5, 2014
Pros: Spacious rooms; w/machine and dryer a bonus; secure parking a plus; 24hr check in great for us; very nice and helpful staff
Location: Perfect, New Zealand
Facilities: Outstanding, Excellent facilities; Value: Amazing, Continental b/fast great; Service: Conceirge was lovely; Cleanliness: Spotless;
4 out of 5
by Moana Hingstonfrom New Zealand - Bay of Plenty

Posted Nov 4, 2014
Pros: Close to Sky Tower
Cons: Homeless people out side
Location: Close to everything
Facilities: Nice ; Value: Affordable; Service: Courteous; Cleanliness: Pleasant; footpath dirty rubish but ibside clean
4 out of 5
by Judith Fouhyfrom New Zealand - Hawkes Bay

Posted Nov 1, 2014
Pros: Close to where we needed to go
Cons: Crowd outside waiting for the night shelter to open
3 out of 5
by john adamsfrom New Zealand

Posted Oct 27, 2014
Cons: Dirty floors, only 2 tea bags, room not serviced until 3.30pm, noisy location, foam padding on bed, drunks and vagrants hanging round doorway
Location: Poor views, Congested, Uninspiring
Facilities: Good; Value: Average price; Service: Sufficient; Cleanliness: Lacking; not recommended to families due to location. did not feel safe walking back to hotel. noise from road and uncomfortable bed = not a lot of sleep
Comment from Hotel Management
Oct 27, 2014
Dear John, Its standard practice in most hotels to provide 2-3 tea bags/ Coffee etc. we do provide extra tea/ coffee on request free of charge. Re:Late Service the cleaners prepare the arrival rooms first had you contacted us asking an earlier service time we would have been happy to oblige Re: drunks around the facility, we are in Auckland CBD & you there is no location in CBD where you wont find few of them around We apologise for any inconvenience Sincerely Management
4 out of 5
by Peter Gareljafrom New Zealand - Northland

Posted Oct 20, 2014
Pros: Excellent location.
Cons: In-house basement parking. Not all that easy to enter & spaces very tight.
Location: Close to everything, Just right, Good views
Facilities: Good, Modern, Nice ; Value: Reasonable; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;
2 out of 5
by Jermaine Cooperfrom New Zealand

Posted Oct 19, 2014
Pros: Nothing
Cons: Everything the place was disgusting
5 out of 5
by Chenghao Yufrom New Zealand - Wellington

Posted Oct 19, 2014
Pros: The suite is spacious!
Location: ?????????