All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stay somewhere else. Toilets were broke in both the original room and, after complaining, the substitute room. Also, TV works but no cable where there was no onsite engineer to fix.
We enjoyed our 3 nights at Hilton Garden Inn Austin Airport. The room was ready when we arrived and everything was clean. The fridge was a bit larger than we expected, as was the microwave. Those made it easier for us to have a snack or heat something up. I would definitely stay here again.
Celeste
Stayed 3 nights in Apr 2024
Response from Marlene S on Apr 18, 2024
Hello Celeste, I'm thrilled to hear that you had such a wonderful experience during your stay at the Hilton Garden Inn Austin Airport! It's great that your room was ready upon arrival and that everything was clean and well-maintained. Thank you for sharing your positive feedback, and we look forward to welcoming you back again in the future! If there's anything else we can assist you with, please don't hesitate to let us know.
Thank you for staying with us. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us. We look forward to seeing you again.
Affordable, clean, nice room convenient to the airport
Larry
Stayed 1 night in Mar 2024
Response from Marlene S on Apr 18, 2024
Thank you, Larry, for staying with us. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us. We look forward to seeing you again.
Bed was very comfortable but the shower water temperature never got above warm. Also, It was on the chilly side so I turned on the heat, when I returned to my room later that evening, housekeeping had turned the AC back on making the room cold again. Staff was very nice.
Deborah Cain
Stayed 2 nights in Feb 2024
Response from Marlene S on Mar 23, 2024
Thank you for your feedback and for choosing to stay with us at the Hilton Garden Inn -Austin Airport. Sorry that your shower water never got hot to your liking and your room was cold. Please know that your feedback is very important to us. I will report this issue to our engineering team.
Upon arriving the young man checking us in found out it was my son's birthday and made him feel good by letting him get something from the little store free of charge. This was a small but very class act.
It was lovely, and the beds were comfortable. But the little cafe was awful. I ordered Pasta Primavera and got a cheap, inedible mac and cheese for $18. They comped it when I complained.
Great property. Staff was friendly and check in was painless. Property was clean and room was clean. The restaurant / bar was nice and the food was fresh and hot. The drinks were a nice addition on property.
Jon
Stayed 1 night in Dec 2023
6/10 Okay
Jami
Dec 9, 2023
Water pressure is terrible! I know we are going for eco friendly but…. It’s hard to get the soap out of your hair