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Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH

Reviews

8.4

Very Good

Rating 10 - Excellent. 369 out of 749 reviews" "
Rating 8 - Good. 221 out of 749 reviews" "
Rating 6 - Okay. 81 out of 749 reviews" "
Rating 4 - Poor. 42 out of 749 reviews" "
Rating 2 - Terrible. 36 out of 749 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda, Lawton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Fantastic breakfast! The cook goes above and beyond what he is supposed to do. He cooks cleans and waits on you! Amazing! Wish I had gotten his name to include in this. Tall guy glasses! Very nice and hospitable would definitely stay again!

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind and get rested.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, Santee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was the best.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, convenient, easy on and off the highway.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We were here for 2 nights for the eclipse. Staff was awesome. Everything worked well for us, from the comfy room, to the pool to the breakfast. Great stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and greeted us with a welcome bag.The hotel was clean and well maintained.
Stayed 1 night in Apr 2024

4/10 Poor

Peta, Haddonfield

Liked: Staff & service
It was so noisy. Request 3rd floor, it was like elephants stomping around
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Traveled with partner
Liked: Amenities
The front desk and staff
Stayed 1 night in Mar 2024

6/10 Okay

Stacy

Stayed 1 night in Mar 2024

10/10 Excellent

dawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great.The only thing I can say is.... I love the fact its dog friendly..but i think they should save some rooms that arent..also..get softer toilet paper....
Stayed 2 nights in Mar 2024

6/10 Okay

Christopher M

Stayed 3 nights in Feb 2024

8/10 Good

Sandra

Stayed 1 night in Mar 2024

10/10 Excellent

Lana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Coming from out of town for an interview. Just needed a simple, cheap place to crash. This place looked like it would do the trick. I was super surprised when I got there because it was actually so updated and clean. Highly recommend
Stayed 1 night in Feb 2024

8/10 Good

Cristiana

Traveled with partner
Liked: Staff & service
The hotel is overall nice. The front desk staff was friendly and helpful. The room could’ve been cleaner. The toilet seat was old and scuffed. The phone doesn’t work. The bed was very comfortable and the bathroom and towels very clean.
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Stayed 4 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever stayed at!
Check in/out was easy. Staff was very polite. Room was very clean and comfortable. And breakfast was amazing! Thank you for making our stay so amazing!!
Stayed 1 night in Feb 2024

10/10 Excellent

Kristina

Stayed 3 nights in Feb 2024

6/10 Okay

Rodney

Business traveler
Disliked: Amenities
It’s been renovated but it seems like they ignored a few simple things… didn’t replace toilet seats for example!
Stayed 1 night in Jan 2024

8/10 Good

Joann

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I booked through Expedia and chose this particular hotel bc of the pool. Nowhere did it say the pool was closed. Other hotels did. Because I booked through a third party, they couldn’t offer any discounts or future offers. The pool hadn’t recently closed, either. It had been closed since Covid. This is false advertising and makes me never want to book through a third party. Very disappointed. How can we rectify this situation?
Stayed 2 nights in Jan 2024

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything only negative was the pool i was told it has not been open for quit a time needed repair.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chrissy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

LaAgio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my stay was great no complaints
Stayed 2 nights in Jan 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
the side walk on the property was not salted (snow)
Stayed 3 nights in Jan 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place never misses every room we’ve had has been exactly what we wanted and so nice, the staff was amazing and attentive and for a birthday trip it was the best one I’ve had in awhile
Stayed 1 night in Jan 2024

8/10 Good

Andrew, Euclid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and professional. The room/hotel seemed brand new. Bed was clean and comfortable. The only downside was that my microwave didn't work although it was plugged in. The room staff forgot to replenish my shampoo and lotion. And the bed post light needs a separate switch to turn off at night because it is connected to the outlet on the left side of the bed and when turned off, it turns off the outlet as well which is an inconveinence to the person sleeping on the left side of the bed of the 1 King Bed Room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The night manager was so accommodating!!! Found us a place to park we had a camper
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value/Quality Hotel
Stayed 1 night in Dec 2023

6/10 Okay

Douglas

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
If you advertise a swimming pool and its closed that is a huge bait and switch would/ve paid less to stay somewhere else.
Stayed 4 nights in Dec 2023

10/10 Excellent

Salena, jeffersonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Nancy

Stayed 1 night in Dec 2023

10/10 Excellent

Vonnetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Holger

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to book. Room was clean and had plenty of pillows, towels and washcloths. Breakfast was excellent. Expected pastries, coffee, and juice, but had a full breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Melissa

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop on our road trip. I really like how hotels are having wood floors instead of carpet. Way cleaner. The room was a double queen and it was a tight fit in the room. There was only about 2 feet inbetween the end of bed and all the counters. The area and hotel were quiet. Parking was well lite. They give a soecial arrival goft for pet owners. Would stay again if in the area
Stayed 1 night in Dec 2023

6/10 Okay

Joey

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
People should be let known when pool is closed. I would have booked somewhere else. We had our bday anniversary weekend there and wanted to swim. Closed pool. Truly disappointing for us. The young lady at check in Friday was very nice and helpful. The gentleman running the cafe for the weekend was excellent. Runs a good cafe. We may or may not stay here again. Unsure at this time.
Stayed 3 nights in Dec 2023

10/10 Excellent

Deborah

Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great. Great.
Great. Great.
Stayed 1 night in Dec 2023

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very on top of things and appeared friendly no matter the hour or time of day.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Our grandson was disappointed that the pool was closed for maintenance
Stayed 2 nights in Dec 2023

10/10 Excellent

Aiden

Stayed 1 night in Dec 2023

10/10 Excellent

hallie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the tollway. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Wilfredo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Mayco

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and broken stuffs
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, nice staff and very clean. One of the nicest I've stayed at.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has been updated and is very nice. Staff is great!
Stayed 1 night in Oct 2023

6/10 Okay

susan

Traveled with family
Disliked: Property conditions & facilities
disappointing
Pool was not open for the weekend. Ice machine did not work. Front desk staff was not very friendly to my teen son.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cynthia, Palatine

Liked: Amenities
Nice and quiet
Stayed 1 night in Oct 2023