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Reviews of Mitchell on Main Motel & Apartments

3.5 out of 5
Mitchell on Main Motel & Apartments
295 Main Street, Bairnsdale, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 498 reviews" "
Rating 8 - Good. 192 out of 498 reviews" "
Rating 6 - Okay. 44 out of 498 reviews" "
Rating 4 - Poor. 8 out of 498 reviews" "
Rating 2 - Terrible. 3 out of 498 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gary

Business traveler
Clean , quiet and comfortable That’s all I require so it was perfect
Stayed 1 night in May 2024
Response from Kylie on May 14, 2024
Thanks so much for your review Gary. Glad you enjoyed your stay with us.

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stop over. Bathroom is a bit odd - the only sink is the kitchen/bathroom sink. Shower/toilet door is a semi frostered glass so no true privacy but this is no issues if away with family though. Decent sized rooms
Response from Kylie on Apr 9, 2024
Thanks so much for your feedback!

6/10 Okay

Sandi

Stayed 2 nights in Mar 2024
Response from Kylie on Apr 9, 2024
3/5 you could give us something to work with here. What were your reasoning's to give this review? But we do thank you for taking the time to review us!

8/10 Good

Margaret

Liked: Amenities
Disliked: Cleanliness
Clean, tidy & welcoming room. Surroundings were pleasant & pool area well maintained. Receptionist was very helpful & left a list of near by restaurants in the room for me. I had to go to my car to get change of clothes for the next days travel but could not open door with key. All staff had gone home it was after hours. Had to knock on neighbours door for help. He very kindly got it open for me but it took a while he said the locks were tricky.
Stayed 1 night in Jan 2024
Response from Kylie on Mar 6, 2024
Thanks for your review Margaret! We appreciate your honesty. We recently had the weather strips replaced on the doors therefore making them slightly harder than normal to open, but we hope this won't deter you from staying again in the future.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a convenient stop for us. Arrived before reception closed but had to locate the receptionist - not difficult as she was on the property, but made us nervous! She was absolutely lovely. Gave us a terrific dinner suggestion (Grand Hotel Terminus) and suggested a visit to Raymond Island to see the Koala colony
Stayed 1 night in Jan 2024
Response from Kylie on Mar 6, 2024
Thanks for your review Carol, as we are a self run motel we are often out on the motel grounds but never far away to assist you when required. Glad you enjoyed a delicious meal while you were in town.

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay
Stayed 1 night in Jan 2024
Response from Kylie on Mar 6, 2024
Thanks for your review Philip! Glad you enjoyed your stay.

10/10 Excellent

Reza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean environment, and friendly staff.
Stayed 1 night in Dec 2023
Response from Kylie on Jan 6, 2024
Thank you for your feedback!

10/10 Excellent

Lionel

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The place was great and is right in the heart of bairnsdale. A great experience overall
Stayed 1 night in Dec 2023
Response from Kylie on Jan 6, 2024
Thank you Lionel!

10/10 Excellent

Soon Wai

Traveled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
our 3rd stay . Its a great and convenient spot to stay - We love to eat down at the pub near the station and happily walk there and potter home via another route to look at shop windows or the cricket - on our way to Mallacoota . We did find that the type of electric blanket on the bed in room 28 makes the bed very hot to sleep in and hadnt found that trouble the last couple of times .in other bedrooms I unplugged it at both sides from the power board as john said it was on so I had to prove it wasnt !!!!! but noted that it some sort of synthetic cover on it which is probably why . May have to use a woollen underblanket ontop to prevent this !! it was very very humid sat night though !!!!
Stayed 1 night in Nov 2023
Response from owner on Dec 5, 2023
Thanks for the feedback :)

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Mitchell on Main are just lovely. Made us feel very welcome. Very friendly, polite and easy to chat with.
Stayed 1 night in Nov 2023
Response from owner on Dec 5, 2023
Great feedback thanks!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from owner on Dec 5, 2023
Thanks :)

10/10 Excellent

Paula

Stayed 1 night in Oct 2023
Response from owner on Dec 5, 2023
Thanks :)

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 21, 2023
Thanks!

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from owner on Sep 27, 2023
Thanks for the feedback:)

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from owner on Sep 27, 2023
Thanks for the feedback!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet room. Friendly Management
Stayed 1 night in Sep 2023
Response from owner on Sep 27, 2023
Thanks for the feedback!

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from owner on Aug 26, 2023
Thanks so much!:)

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from owner on Aug 7, 2023
Thanks so much!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and good value for money
Stayed 1 night in Jul 2023
Response from owner on Aug 7, 2023
Thanks for the feedback :)

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very comfortable bed, shower was great. We will definitely stay here again
Stayed 1 night in Jul 2023
Response from Management on Jul 15, 2023
Fantastic to hear!Thanks for taking the time to review us:)

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place easy distance from railway station, nice and clean, convenient location for us
Stayed 1 night in Jun 2023
Response from owner on Jun 25, 2023
Thanks so much for the feedback:)

6/10 Okay

Thanh

Liked: Staff & service, property conditions & facilities
no microwave average room the electric blanket is a bonus
Response from owner on Jun 25, 2023
Thanks for the feedback, but you are mistaken as all our rooms have microwaves!We also have different room types to choose from - standard and superior..

10/10 Excellent

ANDREA TERESA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from owner on Jun 25, 2023
Thank you!

8/10 Good

Rebekah

Stayed 1 night in May 2023
Response from owner on Jul 12, 2023
Thanks:)

10/10 Excellent

Sharlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel. Clean and well kept. Staff very friendly
Stayed 1 night in Apr 2023
Response from owner on Apr 13, 2023
Thanks so much for the feedback :)

8/10 Good

Annemie, ELWOOD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, big room, with everything you need for a night. Noise from other guests travelled a bit, but was fine with earplugs.
Stayed 1 night in Apr 2023
Response from owner on Apr 9, 2023
Thanks for the feedback :)

10/10 Excellent

Jessica

Stayed 1 night in Apr 2023
Response from owner on Apr 9, 2023
Your amazing! Thanks so much for the fantastic review:)

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will return
Next trip to Bairnsdale will again stay at this motel. First rate in every respect.
Stayed 1 night in Mar 2023
Response from Kylie on May 8, 2024
Thank you so much for the lovely review Brian.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairly standard no frills motel close to the main areas of Bairnsdale. Reasonably quiet and comfortable. Good for a short stay.
Stayed 1 night in Mar 2023
Response from Management on Apr 6, 2023
Thanks for the feedback!

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from owner on Apr 18, 2023
Thanks for 4 out of 5!

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic staff, comfortable room, clean and quiet. There is no separate sink for the kitchenette, but otherwise we couldn't fault the facilities. The staff went out of their way to make us feel welcome and comfortable, even swapping over a noisy bar fridge as soon as we menioned it.
Stayed 2 nights in Mar 2023
Response from Management on Mar 27, 2023
Thanks so much for taking the time to give us a fantastic review! It's makes all the hard work worth it! Appreciate it :)

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older motel but very clean. Good bed. Included toaster & microwave in the room. Small couch, table and chairs. Good value for money. Would stay again for overnight stop.
Stayed 1 night in Mar 2023
Response from Management on Mar 23, 2023
Thanks so much for the feedback!

10/10 Excellent

NEIL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, quiet, easy parking, convenient location, friendly staff.
Stayed 2 nights in Mar 2023
Response from Management on Mar 20, 2023
That's great feedback thanks so much!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Management on Mar 20, 2023
Thanks!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Stay
Great location. Nice room only downside bathroom very tight, with sink in main room. Happy with stay otherwuse
Stayed 2 nights in Mar 2023
Response from Management on Mar 18, 2023
Thanks for the feedback!

10/10 Excellent

Mathew, CROYDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from owner on Apr 6, 2023
Great review thanks!

8/10 Good

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on Mar 20, 2023
Thanks!

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Management on Mar 23, 2023
Thanks!

10/10 Excellent

Steve

Liked: Staff & service
Very comfortable rooms. Helpful staff. A very pleasant 4 night stay.
Stayed 4 nights in Feb 2023
Response from Management on Mar 18, 2023
Thanks for the great review!

10/10 Excellent

Anne-Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was comfortable as were the beds. Everything was clean. TV was a little small but otherwise a great place to stay.
Stayed 1 night in Feb 2023
Response from Management on Mar 18, 2023
Thanks for the positive feedback!

6/10 Okay

Jess

Traveled with partner
Liked: Cleanliness, staff & service
Nice clean motel but needs updating the decor in rooms render the walls and freshen them up cosmetically would be a huge improvement but they were nice and clean.
Stayed 1 night in Jan 2023
Response from Management on Mar 28, 2023
Thanks for the feedback we took over the end of February and have been working towards improving as we go!

10/10 Excellent

Janne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, comfortable and clean.will certainly consider staying here on our return trip
Stayed 1 night in Jan 2023
Response from Management on Jan 26, 2023
thankyou for your review it is well appreciated

8/10 Good

Kenneth F

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was very good but no fan in toilet or bathroom is not ideal
Stayed 1 night in Jan 2023
Response from Management on Jan 22, 2023
thankyou for your review it was well appreciated

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to stay - perfect for our quick stop over
Stayed 1 night in Jan 2023
Response from Management on Jan 19, 2023
thankyou we appreciate your review.

8/10 Good

Linet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queen room 20 upstairs
Comfortable bed and pillows and clean room. Small area for kettle and toaster with very small fridge. No plates, but were supplied after asking at reception. A fair bit of traffic noise but not so bad if you remember to close the sliding toilet door at night. Shower pressure not the best but workable. Beware of the toaster - sides get very hot!
Stayed 2 nights in Jan 2023
Response from Management on Jan 18, 2023
thankyou for your review it was well appreciated

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Ros

Stayed 1 night in Jan 2023
Response from Management on Jan 13, 2023
Thankyou for your review it is well appreciated.