Ratings based on 159 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby T
Clean and safe locationPosted Mar 11, 2014
I always enjoy staying at holiday inn express. My room was clean and the hotel location was good. It was in a safe location. Negative: their breakfast menu could have had more variety Overall, I enjoyed my stay and would definitely stay there again if I needed to
by A verified traveler
Not what I expectedPosted Mar 10, 2014
The hotel was pretty but for $120 thought the eggs would have been real..not frozen...and when we first checked in..the hotel staff was really rude and seemed like she hated her job...luckily another gal came up to assist...it was our honeymoon night so we picked a nice place to stay before heading home...I know I will never stay here again! The hotel was nice but for the price..not worth the rudeness and disgusting breakfast...the jaccuzi didn't even work..which was another reason why i picked this one..considering we spent 2 days walking in DC
by A verified traveler
Not a pleasant experiencePosted Feb 15, 2014
Pros: The bed
Cons: Customer service
Location: Location is ok.
The satellite tv went out so there was no tv to watch all day and night. Didn't seem like staff was doing anything to fix the problem. Staff wasnt very attentive. Had to wait over 30 mins to check out due to no one at the counter.
for Everyoneby Brenda from Laurel, MD
Nice hotel locationPosted Jan 30, 2014
Pros: I liked the fact that the hotel was so close to everything.
Cons: More TV Channels.
Close to many restaurants and shopping. My stay was pleasant. No complaints, really. Very nice office staff, maintenance, and area.
for Everyoneby New Oma from TX
Nice hotel for visiting family in LaurelPosted Jan 12, 2014
This hotel is convenient to many restaurants and shopping. Visiting family nearby was a shirt hop but getting into DC for sightseeing was easy as well.
for Business Travelersby Robert from NC
WorkPosted Nov 20, 2013 on Hotels.com
Clean, friendly staff
for Everyoneby Shanty
Posted Oct 29, 2013
Got engaged at this hotel!!!!
for Personal Eventby Marcia Cooper from Florence,sc
Close to familyPosted Oct 2, 2013 on Hotels.com
Clean and comfortable room,good breakfast,and friendly staff.Enjoyed our stay and would do it again.
for Overnight Stay Before Destinationby Steve from New York
Pretty standard hotel with some problemsPosted Sep 26, 2013 on Hotels.com
In general, the hotel was pretty run-of-the-mill - nothing to complain about, nothing exceptional. We did have a couple of problems with the service: 1) I had requested a roll-away bed in the room on the reservation. At check-in, they acknowledged the request. About 9 pm, I had to call the front desk and remind them AGAIN before it was finally delivered to our room. 2) The teens I was travelling with were wandering around exploring the facility when they were confronted by a surly security guard who sternly admonished them to not be damaging the facilities. Not exactly the way a guest expects to be treated!
for Business Travelersby Kerry from NJ
Only 1 bad thingPosted Sep 23, 2013 on Hotels.com
This place was great except for the lousy job they did "cleaning" the bathroom. Maybe they were having a bad day. The rest of the hotel was great and there were at least 6 places to eat in walking distance.