Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Patricia

Well located hotel

Posted Oct 19, 2013
Pros: The location, décor and the friendliness of the staff.
Cons: Place floor towels in the bath rooms.
Location: it is surrounded by shopping centre and 5 minutes from the main shopping mall.
Hotel was tastefully decorated and well located in the city, close to main shopping area.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, We are happy you enjoyed everything of our hotel Continental Palacete; your comment is very much appreciated. We look forward to welcoming you back in the future. Always at your service, Viviane Komze and all the Staff
5 out of 5
Recommended
for Personal Event
by gerryc from Markham, Canada

Nice hotel

Posted Oct 16, 2013 on Hotels.com
The hotel is a short walk from Placa de Catalunya (buses, tour meeting point, metro) and Las Ramblas. Hotel staff are friendly and helpful. Although, there is always food available to eat 7/24, the breakfast could use some more items. Economy room was a decent size room and the double bed mattress was firm. WiFi was strong and reliable over a 4 night stay.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest Happy to hear you qualifying our Continental Palacete hotel as a “Nice Hotel” We are also pleased that you enjoyed its location. Wishing you a great summertime ahead, we hope to welcome you back whenever you’ll visit Barcelona again. Always at your service, Viviane Komze and all the Staff
3 out of 5
Recommended
by Alan & Evelyn from California, U.S.A.

Posted Oct 6, 2013 on Hotels.com
The location is very convenient because it is close to center of tourist attraction. The bedroom are too small and also the bathroom . You can hardly move to take a shower. There is no shampoo and conditioner in the bathroom. There is a unlabeled container with a liquid inside in the bathroom which is uncomfortable to use because it is unlabeled . Other than that it is okey for a short stay!
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank you for your choice and opinion after you stayed at our Continental Palacete hotel. Also a very special thank you for mentioning our great 24 hours Free Snacking buffet always available day and night! We value all comments from our guests, both positive and negative, and regret to learn when their expectations are not met. We understand your disappointment for being lodged into a standard room. Should we mention that "Superior rooms" could be a better option for those travellers on a need of more space? Regarding amenities, we take this opportunity to mention to all our guests that in all the bathrooms, they will find a container with soap and shampoo (2 in 1). Other amenities are available at the front desk on request! Thank you for your attention. We look forward to serving you once agian in the future. Always at your service. Viviane Komze
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant place with decent services

Posted Aug 31, 2013
Let's begin with the positive points: location is a few blocks far from Catalunya square and La Rambla street, which makes it a really good choice. Decoration inside leaves you with impression of being in a European hotel; for instance, chandeliers and architecture gives you a good feeling. Staff are very friendly and helpful. When taking the stairs up from the main entrance to the first floor, where the rooms are located, you have to wait until one of the receptionists opens another sliding door for you. This means a level of security is out there. Sometimes you have to wait a little bit until the door is opened. But I like this feature and prefers it to exist. There is a nice buffet, mix of salad, fresh fruits, cold food and snacks, which is available to guests 24-7. There are some microwaves around which you can use for warming some of these snacks. This is really great. The only drawback with it is its coffee machine which produces a really low-quality coffee. On the negative side, my own experiences were: 1) air-conditioning of my room didn't work properly. The room got incredibly cold if I left it on. Adjusting its temperature on the control panel didn't work, so I had to actually turn AC off! 2) The WiFi connection quality fluctuated a lot. Sometimes its outage lasted about half an hour. 3) There was no room in my room to put my laptop on. Overall, I still recommend this hotel as for its offered room prices, you get a good service in my opinion.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest ; The Continental Palacete Hotel really appreciates your confidence and your feedback. We are pleased to know that our hotel did meet your expections! We always value all our positive opinions as well as the negative ones. Regarding the reasons why our hotel did not meet your expectations: Air Conditioning: all our rooms have a device to provide cool air in summer and warm in winter. Except for a very exceptional reason, all have always worked. Otherwise, the hotel takes steps to provide a radiator in winter or a fans during summer time. We take this opportunities to inform our guests that our front desk is available 24 hours to solve such annoyances. As for WIFI access, also contact our staff if you experience difficulty while connecting or navigating. Sometimes the mere fact reset the devices which are operational 24 hours/24 could allow an optimum performance , otherwise the technician support is notified . We thank you for helping us in our growth and look forward to receiving you back soon. Always at your service, Viviane Komze
4 out of 5
Recommended
for Everyone
by Alan from San Francisco, CA

Friendly hotel near the Ramblas

Posted Aug 27, 2013
Pros: Very convenient to the Ramblas without the noise and crowds.
Peter and Vivian at the front desk were extraordinarily friendly and helpful. They made our stay in Barcelona the best.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank you for your stay at the Continental Palacete hotel, for your nice comments regarding peter and Viviane´s service! We were glad to serving you and will gladly welcome you again. Always at your service, Viviane Komze
5 out of 5
Recommended
for Everyone
by Charley from Phoenix

Excellent location in Cataluñya Square area.

Posted Aug 13, 2013
Pros: Location, staff, breakfast, and access to 24 hr beverage bar.
Cons: If one has a lot of luggage, it may be difficult to get up the initial flight of steps; however, once up, a staff member is able to assist.
Location: Could not ask for a better location. Much to do in area, plus hop-on hop-off buses about 2 blocks away, as are airport buses.
Comfortable, wonderful staff. I've also stayed at their other location and enjoyed it. Would stay again. This location, Hotel Continental Palacete, is definitely quieter, but access to many things and sights are also very close.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank you for choosing Hotel Continental Palacete for your last stay in our beautiful Barcelona. We are very glad you have had an enjoyable time in our two hotels. It will be a pleasure to receive you again in either of our two hotels. Always at your service, Viviane Komze
4 out of 5
Recommended
for Everyone
by Joe from Brazil

Cozy and close to transportation and restaurants.

Posted Jul 29, 2013
Pros: Hotel is old but well mantained with 19th century style furniture.
Cons: Breakfast. Hotel keeps several itens available 24/7. So, it may happen you'll get something in the morning which was offered the night before.
Location: Location couldn't be better. Walking distance to Sagrada Familia, subway
Stayed for a night prior boarding Ms. Sunshine, from Barcelona to Venice. Was nice for a night. Staff was very friendly and informative.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank you for staying at our Continental Palacete hotel and for your kind feedback. We are happy that you enjoyed our Hotel and frindly staff! We are looking forward for your next visit. Always at your services, Viviane Komze and all the Staff
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank you for staying at our Continental Palacete hotel and for your kind feedback. We are happy that you enjoyed our Hotel and Staff! We are looking forward for your next visit. Always at your services, Viviane Komze and all the Staff
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Jul 25, 2013 on Hotels.com
3 out of 5
Recommended
for Couples
by Brian from California

Excellent Location to shoppping and sights!

Posted Jul 23, 2013 on Hotels.com
Even though the beds were a bit on the stiff side, the location of the hotel and the 24 hour availability of free food and drink at the hotel made up for it.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank You for chosing our Continental Palacete hotel during your last stay in Barcelona. Special thank for mentioning our Unique 24 hours Free Snacking buffet with Free drinks (Beer and wine inclusive) and basic food to revive you after a hard day of sightseeing! We are delighted to read your feedback and will gladly welcome you again. Always at your services, Viviane Komze and all the Staff
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank you for staying at our Continental Palacete hotel and for your kind feedback. We are happy that you enjoyed our location and our 24 hours free Snaking Buffet! We are looking forward for your next visit. Always at your service, Viviane Komze and all the Staff
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank You for choosing our Continental Palacete hotel during your last stay in Barcelona. Special thank for mentioning our Unique 24 hours Free Snacking buffet with Free drinks (Beer and wine inclusive) and basic food to revive you after a hard day of sightseeing! We are delighted to read your feedback and will gladly welcome you again. Always at your services, Viviane Komze and all the Staff
3 out of 5
Recommended
for Overnight Stay Before Destination
by M.Henry from clearwater, fl

location exellent

Posted Jul 10, 2013 on Hotels.com
We were treated very well by the whole staff. The room was just very small but for a few nights ok, room very clean and the bathroom a very nice size and set up. A full size bed would have been a lot better than the 2 twins put together. Nice touch to have snacks and breakfast and beverages available. We were treated well and would recommend to others just so convenient to all transportation. Great spot if want a place before or after a cruise. A special thanks to Viviane for all her help.
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear guest, We would like to thank you for your kind and rewarding review. It is very nice to hear that you have enjoyed your stay in our Continental Palacete hotel during your last visit in our city. We take this opportunity to metion to all our guests that queen size´s beds are available upon request. It will be a pleasure to host you again. Always at your service, Viviane Komze and all the Staff
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear Guest, Thank You for choosing our Continental Palacete hotel during your last stay in Barcelona. Special thank for mentioning our Unique 24 hours Free Snacking buffet with Free drinks (Beer and wine inclusive and basic food to revive you after a hard day of sightseeing) and our great staff service! We are delighted to read your feedback and will gladly welcome you again. Always at your services, Viviane Komze and all the Staff
Comment from Hotel Management
Jun 4, 2014 by Viviane, Hotel Management
Dear guest, We would like to thank you for your kind and rewarding review. It is very nice to hear that you have enjoyed your stay in our Continental Palacete hotel during your last visit in our city. We take this opportunity to mention to all our guests that queen size´s beds are available upon request. It will be a pleasure to host you again. Always at your service, Viviane Komze and all the Staff