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Reviews of Silverwood Inn

3 out of 5
Silverwood Inn
389 Conception Bay Highway, Bay Roberts, NL

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 108 reviews" "
Rating 8 - Good. 41 out of 108 reviews" "
Rating 6 - Okay. 13 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place well maintained and convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good easy check in and friendly staff. The room is spacious and clean, I enjoyed the refrigerator and microwave, they provide a coffee maker also. Easy parking and the hotel is easy to find. The layout is convenient with the Bar and Restaurant are centrally located. Nice hotel, clean, friendly and efficient staff, I recommend The Silverwood for everyone.
Stayed 1 night in Jan 2024

10/10 Excellent

Irving

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked how friendly and helpful the staff were. The communal area was great to sit and chat with patrons. Made it feel more like a home living room not just a commercial establishment.
Stayed 1 night in Sep 2023
Response from j on Sep 29, 2023
Thank you for your review

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Atmosphere. Got to know staff. Helpful with local attractions. Rooms were huge. We were there on a Sunday so got to try a homestyle jiggs meal. Great start to our vacation.
Stayed 1 night in Sep 2023
Response from j on Sep 29, 2023
Thank you for your review

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and the staff was friendly but the times that the diningroom was open was limited.
Stayed 4 nights in Aug 2023
Response from j on Sep 29, 2023
Thank you for your review

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's an odd little property for sure but it's loaded with character and the people who work there are delightful. Our room had two big armchairs in addition to the beds (very "mom and pop" vibe). There's a cute little vestibule and a big seating area in the lobby with chairs and couches and books to read. They keep the coffee on (or will put a pot on for you). It's very quaint with a real Newfoundland vibe. We loved it. There's not much of interest in the immediate area but enough places to get food so it's convenient for that. It's a good jumping off point for visiting local attractions. We would stay there again.
Stayed 1 night in Aug 2023
Response from j on Sep 29, 2023
Thank you for your review

6/10 Okay

Shirley

Traveled with partner
Disliked: Property conditions & facilities
Was an average motel. No AC in rooms. Could hear doors slamming shut, not very quiet. Beds were older and hard. Restaurant didnt serve breajfast. Owners were friendly though. Would probably not stay here again..
Stayed 2 nights in Aug 2023
Response from j on Aug 30, 2023
Hi Shirley, Sorry for uncomfortable stay. We take your complaints seriously and upon review was discovered that you where offered a window AC even with night time temp. 13-14 degrees. You where also offered a complimentary toasted bagel, coffee & tea served to you. The night watchman reports although the hotel was booked there was no noise after 12am. Please address any concerns you have with the front desk in the future hotels as this could have been taken care of.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little inn
Thus was our very best hotel experience on our trip. The staff and owners were wonderful.
Stayed 1 night in Aug 2023
Response from j on Aug 27, 2023
Thank you for your review

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and close to the tournaments held in the area
Stayed 1 night in Aug 2023
Response from j on Sep 29, 2023
Thank you for your review

10/10 Excellent

Todd

Stayed 2 nights in Aug 2023
Response from j on Sep 29, 2023
Thank you

2/10 Terrible

James

Stayed 1 night in Aug 2023
Response from j on Sep 29, 2023
Thank you

10/10 Excellent

Linda

Stayed 1 night in Aug 2023
Response from j on Sep 29, 2023
Thank you

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, pleasant owners. Well appointed handicapped room - lots of grab bars in the bathroom.
Stayed 4 nights in Aug 2023
Response from j on Aug 23, 2023
Thank you for your review.

10/10 Excellent

Ethel

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff are obliging and friendly, outside is being renovated with log siding, inside is clean and cosy, rooms are large with air conditioners, we enjoyed our stay.
Stayed 2 nights in Aug 2023
Response from j on Aug 21, 2023
Thank you for your review.

6/10 Okay

Joyce

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old
Stayed 2 nights in Aug 2023
Response from j on Aug 21, 2023
Thank you for your review

10/10 Excellent

austin

Stayed 1 night in Aug 2023
Response from j on Aug 20, 2023
Thank you for your review

8/10 Good

Pauline

Stayed 1 night in Aug 2023
Response from j on Sep 29, 2023
Thank you

10/10 Excellent

Edward

Stayed 1 night in Aug 2023
Response from j on Sep 29, 2023
thank you

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
An older property with super staff
Stayed 4 nights in Aug 2023
Response from j on Aug 20, 2023
Thank you for your review

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff allowed us to check.in 2 hoirs early. The kotchen was closed but the manager offered.to.make a sandwhick for us
Stayed 1 night in Aug 2023
Response from j on Aug 20, 2023
Thank you for your review

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in and check-out. Quiet and safe parking, clean and comfortable room, staff was very attentive, the owner was very helpful.
Stayed 2 nights in Jul 2023
Response from j on Aug 20, 2023
Thank you for your review

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people good food
Stayed 3 nights in Jul 2023
Response from j on Aug 20, 2023
Thank you for your review

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from j on Aug 20, 2023
Thank you for your review

10/10 Excellent

Bernice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought this place was just perfect. As long as you’re not looking for the Ritz. It was like staying at grandpa’s house.
Stayed 1 night in Jul 2023
Response from j on Aug 20, 2023
Thank you for your review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful
Stayed 1 night in Jul 2023
Response from j on Aug 20, 2023
Thank you for your review

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and clean. No dinner available on Mondays and Tuesday's
Stayed 1 night in Jul 2023
Response from j on Aug 20, 2023
Thank you for your review

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Jun 2023
Response from j on Jul 4, 2023
Thank you John for your review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Place needs a good facelift
Stayed 1 night in Jun 2023
Response from j on Jun 30, 2023
Thank you for your review

8/10 Good

Natalie-Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our one-night stay at Silverwood was very nice. The owners/staff were so pleasant and engaging. Their dining room was closed when we arrived, but they made great suggestions as to where we could some places open and directions on how to get there. They were full of information about the area and had a library stacked with picture books and magazines of Newfoundland. They provided a breakfast, which was more than enough. The only drawback for me was a cold shower as several others were showering at the same time, and it caused a problem with hot water supply. Despite that, I would definitely go back again to this homey environment, which felt more like a bed 'n breakfast than a hotel/motel.
Stayed 1 night in Jun 2023
Response from jv on Jun 30, 2023
Thank you for your review. Sorry to hear about the lack of hot water. Thanks for letting us know and it has been fixed.

10/10 Excellent

janice

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from jm on Jun 30, 2023
Thank you for your review

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
They were very froendly and accomdating to our hockey team of young kids with lots of energy
Stayed 1 night in Jun 2023
Response from jm on Jun 30, 2023
Thank you for your review

8/10 Good

Angus

Stayed 1 night in Jun 2023

8/10 Good

Laurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, comfortable room. Easy to get to and would stay there again. Website needs updated and dining menu expanded.
Stayed 2 nights in Jun 2023
Response from jm on Jun 30, 2023
Thank you for your review

8/10 Good

Sewon

Traveled with family
Nothing
Stayed 1 night in Sep 2022
Response from j on Sep 21, 2022
Thank you for your review

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location. Property needs more updating. Great staff.
Stayed 1 night in Sep 2022
Response from j on Sep 15, 2022
Thank you for your review

6/10 Okay

Valerie

Traveled with family
Adequate.
Stayed 1 night in Sep 2022
Response from j on Sep 15, 2022
Thank you for your review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean and well maintained.
Stayed 1 night in Aug 2022
Response from j on Aug 20, 2022
Thank you for your review. Randy enjoyed your company!

8/10 Good

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was extremely helpful and acomadating.
Stayed 1 night in Jul 2022
Response from j on Aug 10, 2022
Thank you for your review

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very quiet area staff very freindly
Stayed 1 night in Jul 2022
Response from j on Aug 3, 2022
Thank you for your review.

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, very clean, amenities, comfortable chairs in our room. Good books & magazines in the lounge room.
Stayed 1 night in Jul 2022
Response from j on Jul 21, 2022
Thank you for your great review!

8/10 Good

KRYSTLE

Traveled with family
Liked: Cleanliness, staff & service
Cute, quaint little inn. Lots of personality. Owner was super nice and the property was super clean. It’s definitely older and could use some updates but had lots of charm and definitely very clean.
Stayed 1 night in Jul 2022
Response from j on Jul 19, 2022
Thank you for wonderful review.

10/10 Excellent

James, Leakey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Jul 2022
Response from j on Jul 14, 2022
Thank you for great review

10/10 Excellent

Valda

Stayed 3 nights in Jul 2022

10/10 Excellent

MR M A

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Stall very friendly and helpful.
Stayed 2 nights in Jul 2022
Response from j on Jul 14, 2022
Thank you for the great review

6/10 Okay

Sylvette

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really oudated and difficult to regulate heat in the room and low water heat
Stayed 1 night in Jun 2022
Response from jm on Jun 13, 2022
Thank you for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but high priced
The place is pretty old but well-maintained. It really is too expensive ($170 for one night, no breakfast) for what you get. The hosts were very friendly and helpful. But there were few people here so it was quiet.
Stayed 1 night in Jun 2022
Response from j on Jun 13, 2022
Thank you for your review

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from j on May 29, 2022
Thank you Heather it was certainly our pleasure!