Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
73% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom r

Hotel Sucked

Posted Mar 21, 2015
Horrible staff, not knowledgeable, got a nasty smelly gross smoking room but was told by clerk it was mon smoking! After dark had his friends n family hanging out in the lobby! Very unprofessional!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Posted Mar 19, 2015
As expected As expected As expected As expected As expected
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Va.

Good location, close to Hospital and resturants.

Posted Feb 21, 2015
Pros: Clean and comfortable
Location: Close to hospital, lots of resturants.
Our room was nice and clean with comfortable beds, soft pillows. It was -8 degrees when we were there and the room stayed nice and warm. We would stay again.
1 out of 5
by A verified travelerfrom k

Horrible! Worst experience ever!!

Posted Feb 17, 2015
Room setvice was bad, house keeping was terrible and possibility of bed bugs!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Good for what it is.

Posted Jan 19, 2015
Pros: Rooms seemed to have been updated recently and were in good condition.
Cons: Breakfast offerings could be expanded upon.
Loved the staff. They were helpful and showed initiative. Close to the highway for heading south.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
I have stayed here about 3 times and the rooms are all ways clean and the rooms are bigger than you would think . they have a good continental breakfast also. the staff are friendly and there prices are reasonable.
2 out of 5
by A verified traveler

Posted Dec 8, 2014
Pros: Location
Cons: Many things
Location: The only good thing was the location. It was on a win street close to the highway, many restaurants and drug stores. So location was the most positiv
I was disappointed with everything . The room smelled like old cigarettes, the pillows and sheets as well. My sheet had a hole in it. The toilet bowl was it clean. The "Continental Breakfast" was sad, toaster not working. The wake up call was only a phone ringing. Not going back.
5 out of 5
Recommended
for Personal Event
by Donnafrom Greenville NC

Great stay

Posted Dec 7, 2014 on Hotels.com
I drive cross country 2-3x a year with my dog. Great hotel and pet friendly. Very nice
3 out of 5
Recommended
for Personal Event
by Williamfrom Toronto

Overnight stay in Beckley

Posted Dec 6, 2014 on Hotels.com
Chek-in was good and although the date was mixed up, it was quickly resolved by a phone call to Hotels.com. Room was acceptable with some interior upgrades, considering this is an older property. Location is very convenient to eateries and thruway. Continental breakfast choices are limited and the dining area is very small.
5 out of 5
Recommended
for Families
by A verified traveler

very good stay

Posted Dec 6, 2014 on Hotels.com
Got my father this room, he cane down for a visit. The room was great. The only problem was no elevator. Him and my stepmother has a hard time with steps, thank goodnes its only 2 floors. But they enjoyed their stay.