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Reviews of Sunriver by AvantStay | Cozy Mountain Home w/ Indoor Pool and Hot Tub

Sunriver by AvantStay | Cozy Mountain Home w/ Indoor Pool and Hot Tub
Sunriver, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.2/10

Cleanliness

Reviews

8/10 Good

richard g.

Liked: Cleanliness
Great propy
We had kids aged 1-8 and this property was perfect for them, especially since it was cold and rainy on our days. Our only disappointment was finding out that there was an EXTRA fee per day to have the pool heated to a usable temperature. We had assumed if we rented a property with a pool that we’d be able to enjoy it without paying more money.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin G.

Liked: Cleanliness
Yearly friends and family
Delightful and relaxing stay. Beautiful memories
Stayed 6 nights in Mar 2024

10/10 Excellent

David G.

Liked: Cleanliness
Amazing house!
My family and I loved our stay at this property. My six year old son was in the pool everyday and it was the highlight of the trip for him. The property is very close to the Sunriver Village, so the location is perfect. We will definitely be staying here again on our next visit to Sunriver!
Stayed 4 nights in Apr 2023
Response from VrboOwner on Apr 16, 2023
Thank you for the review, David! We are glad to hear you loved the location of our our home. You and your guests were wonderful, and we would love to host you in the future!

8/10 Good

F Robert S., Portland Oregon

Liked: Cleanliness
Minor adjustments
The stopper in the tub of the master bedroom is not effective. The Hunter-Douglass shade on one window in master doesn't work properly.
Stayed 3 nights in Mar 2023
Response from VrboOwner on Apr 9, 2023
Thank you for taking the time to review and for sharing your concerns with us, Rest assured that we will do our best to resolve any issues you raise. We always strive to provide a great experience for great customers like you.

10/10 Excellent

NANCY P.

Liked: Cleanliness
Great time had by ALL
This home is beautiful and well laid out. It had everything and more. The family really enjoyed the pool. The check out was effortless. Would definitely recommend staying here. Hopefully we can manage to come again. Also thanks for the welcome package.
Stayed 2 nights in Feb 2023
Response from VrboOwner on Feb 12, 2023
Hello, Nancy! Thank you for the great review! We’re so happy you loved your stay, and we’d love to continue providing a great experience to awesome guests like you. Thanks again!

8/10 Good

Staci L., Centralia WA

Liked: Cleanliness
Snow Get Away
This house is comfortable. The furnishings are a bit dated but clean. The speaker/receiver system did not work, the receiver identified a short. We paid an extra $200 to heat the pool but f the pool is heating, the hot tub is not heating. Impossible to enjoy both water features at the same time. The kitchen is well stocked with decent knives, pots and pans etc. It would be a fun house to rent during the summer especially if passes to Sunriver complex were included. There were a lot of bikes in the garage and there’s lots of paths for riding. Overall a fun family get away!
Stayed 2 nights in Dec 2022
Response from VrboOwner on Jan 12, 2023
Thank you for taking the time to review, Staci! It's wonderful to hear that you had a great time during your visit overall. Rest assured we'll do our best to address the issues you pointed out. We always aim to provide a great experience for awesome customers like you. Thanks again!

10/10 Excellent

Mark C.

Liked: Cleanliness
Awesome house!
Awesome house, super fun having your own pool and hot tub!
Stayed 4 nights in Nov 2022
Response from VrboOwner on Dec 1, 2022
Thank you for the great review, Mark! We’re so happy you loved your stay. We strive to ensure our guests always have the most amazing experience.

8/10 Good

Erin M., Bainbridge Island, Washington

Sun River House w/ Pool
Lots of space, well equipped kitchen, hot tub and pool were great! The house is a bit dated and worn with missing amenities- the stereo did not work, fireplace in family room did not work, and the toilet paper was the worst.
Stayed 4 nights in Nov 2022
Response from VrboOwner on Dec 12, 2022
Thank you for taking the time to review and for sharing your experience with us, Erin! Rest assured we'll do our best to address the issues you pointed out. We always aim to provide a great experience for awesome customers like you. Thanks again!

10/10 Excellent

Gary S.

Liked: Cleanliness
Beautiful House
Beautiful well appointed house. There was plenty of room for ten of us. The location was great and all beds were very comfortable. I would definitely stay here again.
Stayed 3 nights in Aug 2022
Response from VrboOwner on Sep 20, 2022
Hi, Gary! Thank you for your kind words, and rest assured that we will use your review to further improve our service. Thanks again!

8/10 Good

DeLynn D.

BEAUTIFUL House
The house is very unique in the way that has space for everyone. The loft area is perfect for kids and each adult has their own room. The kitchen has EVERYTHING you need even a huge array of spices. The pool was GREAT and the location being on a dead end was perfect for the kids with playing outside. I just wish the dishes would have been cleaner and there was one person to speak to regarding maintenance. The contact was a little confusing.
Stayed 4 nights in Jul 2022
Response from VrboOwner on Sep 1, 2022
We truly appreciate your valuable feedback and we’ll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!

10/10 Excellent

lauren z.

Liked: Cleanliness
Wonderful staycation
We had an amazing stay at this lovely, well-appointed home. The house was immaculate and kitchen well-stocked. The pool/hot tub kept our kids well-entertained and we were super grateful for the beautiful assortment of Trader Joe’s goodies upon arrival! Thanks so much for a fantastic staycation.
Stayed 2 nights in Oct 2021
Response from VrboOwner on Nov 19, 2021
Lauren, we are thrilled that you had a wonderful stay with us! Thank you for your review, and please come back any time.

10/10 Excellent

Shouka R.

Liked: Cleanliness
Lovely property and stay
The property was as described, with a kitchen stocked with all necessary tools and equipment and great outdoor spaces (BBQ, decks and propane fire pit). Well-designed with lots of privacy for bedrooms but good communal living room and kitchen.
Stayed 3 nights in Oct 2021
Response from VrboOwner on Oct 20, 2021
We'd love to host you again, Shouka! Glad you enjoyed your stay and the convenient location! Thanks for your review.

10/10 Excellent

Sherry P.

Liked: Cleanliness
great family trip
very relaxing place to take the family any time of year
Response from VrboOwner on Sep 20, 2021
We are so happy to hear you enjoyed your stay, Sherry! Please stay with us again in the future.

10/10 Excellent

Stephanie V., Fairview, USA

Liked: Cleanliness
Sunriver Get Away
All staff were extremely helpful and responded quickly to any questions or concerns I had. The house was absolutely beautiful, wonderfully stocked and they layout was wonderful for all of our family members. We loved the pool and outside deck was wonderful to sit and enjoy the view. We would stay here again in a heartbeat!
Stayed 4 nights in Jul 2021
Response from VrboOwner on Jul 21, 2021
We are thrilled you enjoyed this amazing property. You were such a pleasure to host and we would love to have you back soon!

10/10 Excellent

Reuben W.

Liked: Cleanliness
Fantastic home.
We had an outstanding time at this property. Well worth staying here and the amenities were wonderful. The pool was a huge hit!
Stayed 3 nights in Apr 2021
Response from VrboOwner on Apr 20, 2021
You and your group were great to host and it means the world to us that you would gladly come back and stay with us. Thank you for the kind words and we're so happy you enjoyed this home.

10/10 Excellent

Jocelyn V.

Liked: Cleanliness
Perfect winter getaway
The house was perfect for our 2 families to get away for a break. The rooms were large, the beds were comfortable, the kitchen had everything you could need to make big meals, and it was clean from top to bottom. The pool was overall the best part for our group. The heated pool in the winter made it such a great place to spend time. The kids swam/played for hours each day. Plus the little bonus loft area is where the kids spent all their free time. It was
Stayed 3 nights in Feb 2021
Response from VrboOwner on Mar 26, 2021
Thank you so much for your positive feedback and we are so glad you enjoyed the home! You and your family were wonderful to host and we would love to have you back at any of our properties in the future.

8/10 Good

Lara N.

Great stay and fun pool.
The house worked well for our family. The pool was super fun, but cold!!! The only difficult thing was heating the pool. We paid a large additional fee, but the pool had to be manually switched on in the equipment room to heat (meaning it didn't heat at night so it was pretty cold!).
Stayed 4 nights in Feb 2020
Response from VrboOwner on Sep 7, 2022
We truly appreciate your valuable feedback and we’ll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!

10/10 Excellent

Bryan C.

Liked: Cleanliness
Overall everything was great
I was disappointed to learn on my way to the house that the fireplaces "did not work". When I inquired I was told that someone would come by to look at them - they never came. BTW, the fireplaces run on gas and are totally separate from one another so it's difficult to understand an affliction that could affect them both. At one point my grandson turned on the wall switch which immediately turned on the fireplace. We shut it off right away because that is what we agreed to but it seemed to work fine. We had all been looking forward to the family nights by the fireplace. Other than that the house was clean and well appointed. The pool and hot tub were big hits both with the adults that like to swim laps and the kids.
Stayed 6 nights in Jan 2020
Response from VrboOwner on Jul 11, 2022
Happy you enjoyed the stay and views!