Outdoor dining

Reviews of Affordable Suites of America Rogers - Bentonville

3.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 212 reviews" "
Rating 8 - Good. 65 out of 212 reviews" "
Rating 6 - Okay. 14 out of 212 reviews" "
Rating 4 - Poor. 1 out of 212 reviews" "
Rating 2 - Terrible. 2 out of 212 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice and very affordable hotel.
Stayed 3 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Quiet, clean. Nice breakfast. Appeared to be understaffed at times.
Stayed 3 nights in Oct 2023
Response from GM on Nov 4, 2023
Thank you for your review Richard.We are pleased to hear that you enjoyed your stay and had a nice, hot breakfast. Everyone at the front desk is well rounded in their duties and do other tasks including laundry, shuttle service, etc.We hope to see you again soon!

10/10 Excellent

Ruth

Stayed 4 nights in Sep 2023
Response from GM on Nov 4, 2023
Thank you for your perfect review Ruth!We are pleased to hear that you enjoyed your stay.We hope to see you again soon!

10/10 Excellent

CHARLES

Traveled with family
Liked: Cleanliness, room comfort
Great Stay
I can't say enough about the manager and staff. There was a mix-up on the room between Hotels and them. They went ahead and honored the booking and rate we had. Two bedroom suite was great with separate living area, two bedrooms, 2 baths and 2 kitchenettes. Also a great hot and cold breakfast in the morning. Would book again.
Stayed 1 night in Sep 2023
Response from GM on Sep 15, 2023
Thank you Charles for your wonderful, positive feedback. We will pass the compliments onto the team. They will be pleased to hear they were able to help and accommodate you. We look forward to seeing you again soon and book direct with us and we'll make sure you have everything you need!

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had issues with a dirty bathroom and bed. I know this happens when you have employees who doesn’t do their job. But the supervisor over house keeping made it right and up graded us to a very clean suite(no upgrade charge) since they didn’t have any other rooms available. Started out bad but was made right.
Stayed 1 night in Aug 2023
Response from GM on Sep 5, 2023
Thank you for your feedback Brett. We do apologize profusely for the oversight on our part about the first room you were given. We do everything we can to make it right and we knew the suite upgrade was a good choice for you and your family so you could enjoy your stay and the concert! Thank you for your kind words and we look forward to seeing you again in the future.

8/10 Good

Harley

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist at the desk was a bit curt. After driving 11 hours to get there I felt a bit lectured to about not smoking or having a pet in the room (not sure why she felt the need to offer the lecture). The room was fine. The area around the hotel is being redeveloped.
Stayed 1 night in Aug 2023
Response from GM on Sep 5, 2023
Thank you for your feedback Harley. We appreciate all feedback so we can work on becoming better than we are! We apologize for what seemed like a lecture from our front desk attendant. We will share with them how to make our policies known but perhaps not be too lecture-y. However, we are required to let all guests know about our no smoking and no pet policy. We hope you had an otherwise enjoyable stay. We look forward to seeing you again in the future!

10/10 Excellent

Sue

Stayed 5 nights in Aug 2023
Response from GM on Sep 5, 2023
Thank you Sue for your positive feedback. We hope to see you again soon!

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Besides, a big grass spider on my nightstand, and the fact the receptionist thought I had lost my mind because I wanted some milk for my coffee rather than Cremora processed chemicals, it was a good stay.
Stayed 2 nights in Aug 2023
Response from GM on Aug 14, 2023
Thank you Thomas for taking the time to leave us a review. We apologize for the grass spider and the lack of milk for your coffee. We do only provide milk during breakfast but we have some other creamer that is non-chemical. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Room was nice. Breakfast was ok. Staff was courteous and helpful.
Stayed 2 nights in Aug 2023
Response from GM on Aug 14, 2023
Thank you John for taking the time to leave us a review. We appreciate your kind words and will pass your compliments onto the staff. We hope to see you again soon!

10/10 Excellent

Peyton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room- staff was very friendly
Stayed 1 night in Aug 2023
Response from GM on Aug 14, 2023
Thank you Peyton for taking the time to leave us a review. We appreciate your kind words and will pass your compliments onto the staff. We hope to see you again soon!

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Gabrielle and Alex were awesome. Stay was short but exciting. I found the in room phone non-operational. Would love to return soon! :)
Stayed 1 night in Aug 2023
Response from GM on Aug 9, 2023
Thank you Jason for your kind words. We love hearing the positive feedback and we know Gabrielle and Alex will appreciate your compliments. We hope you do return soon, for a longer stay! :)

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly and Accomodating staff.
Stayed 2 nights in Jul 2023
Response from GM on Aug 4, 2023
Thank you Mary for your kind words. We are happy to hear you had a great stay with welcoming staff and we hope to see you again soon!

8/10 Good

Danny

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from GM on Jul 27, 2023
Thank you Danny for taking the time to complete our online survey. We are happy to hear you had a good stay with us and hope you choose to stay again soon!

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
I had confirmation from Expedia I would have a king room. However we were given a queen. Front desk said the problem was that there is no communication with Expedia so sometimes the rooms are not available. This communication problem should be addressed.
Stayed 1 night in Jul 2023
Response from GM on Jul 23, 2023
Thank you Deborah for your review. We do apologize for this misunderstanding and hope we can resolve it soon. We hope you choose to stay with us again soon!

2/10 Terrible

Jim

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2023
Response from GM on Jul 14, 2023
Thank you Jim for taking the time to do our online survey. We are sorry you did not enjoy your stay. Please send us a personal email explaining the issues you encountered and we would be happy to look into them and see what we can do for you.Thanks!

10/10 Excellent

Charles

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from GM on Jul 14, 2023
Thank you Charles for taking the time to do our online survey and giving us a perfect score! We hope to see you again soon.

10/10 Excellent

Angie

Stayed 1 night in Jun 2023
Response from GM on Jul 14, 2023
Thank you Angie for taking the time to do our online survey and giving us a perfect score! We hope to see you again soon.

8/10 Good

Steve, Boise

Stayed 1 night in Jun 2023
Response from GM on Jun 27, 2023
Thank you Steve for your near perfect review. We hope you stay with us again soon so we can make that a 5 out of 5!

10/10 Excellent

Sandra

Stayed 1 night in Jun 2023
Response from GM on Jun 23, 2023
Thank you Sandra for taking the time to review us and give us a perfect score! We are so happy to hear you had a great stay and we hope to see you again soon!

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023
Response from GM on Jun 23, 2023
Thank you Beth for taking the time to review us and give us a perfect score! We are so happy to hear you had a great stay and we hope to see you again soon!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and comfortable bed
Stayed 1 night in Mar 2023
Response from GM on Mar 13, 2023
Thank you Carla for your feedback. We're happy to hear you enjoyed your stay while with us and that you had a comfortable sleep.We look forward to seeing you in the future.

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been snowed in at XNA airport. We tried to find a motel with airport shuttle service. This hotel went above and beyond to come and pick up their guests. The drivers were safe and conscientious getting us to and from the airport. Margaret, at the front desk , when I kept calling to see if the shuttle was able to get us was AWESOME. She went above and beyond her many duties trying to get us there, booked in AND help get us back to the airport during a ice/snow storm During a very stressful time she made us feel understood and did everything she could to accomplish that. Awesome employee
Stayed 1 night in Jan 2023
Response from GM on Feb 5, 2023
Thank you Victor for your feedback! We will be sure to pass the compliments onto the driver and Margaret. They will be thrilled to hear they made a negative situation much more positive for you. We are always here for you and hope to see you again sometime when they weather is better!

8/10 Good

Scott

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice place
All was good, except the bathroom and patio both had a stench of cigarette smoke.
Stayed 1 night in Oct 2022
Response from GM on Nov 1, 2022
Thank you Scott for your feedback. We're glad you had a good stay but we do apologize for the foul odor. Guests are not supposed to smoke on the balconies because the smell does waft back into the room but we don't always catch it. Thank you for letting us know and we will look into it. We hope to see you again soon!

10/10 Excellent

Harvey D.

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly, the room was nice but looked a little outdated, needed a fresh coat of paint.
Stayed 1 night in Oct 2022
Response from GM on Oct 27, 2022
Thank you Harvey for your feedback. We are happy to hear the staff excelled and that you had a good stay. We will look into the maintenance of the room and see about updates, etc. Thanks for sharing!

4/10 Poor

krista

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Amy

Stayed 2 nights in Oct 2022
Response from GM on Oct 24, 2022
Thank you Amy for your feedback. We're glad to hear you had a good stay and we hope you choose to return soon!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite and clean. Like the set up of a efficiency apartment.
Stayed 1 night in Oct 2022
Response from GM on Oct 21, 2022
Thank you Barbara for your feedback. We're glad you enjoyed everything and hope you return soon!

6/10 Okay

Donella

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Room apparently had a leak in the "kitchen" area for some time. The room smelled awful (thank goodness we didn't spend much time in there!) and the staff chose to do nothing about it until after we checked out because "well you're staying for a few days so we'll address it later" Also...the breakfast is good....when the staff stays on top of things. A lot of items ran out and weren't replaced which was very disappointing. The bed was very comfy....so there is that.
Stayed 3 nights in Oct 2022
Response from GM on Oct 20, 2022
Thank you for your review Donella,We apologize for the issues you encountered while here. The gentleman in the room brought this to the manager's attention that there was probably something going on in the kitchen since the carpet was wet and he suggested we check the dishwasher since he had experience in this kind of thing. However, he made it clear to us to wait until after you all checked out. Otherwise, we would have had our maintenance on it. When we did check it out, we found no issues with our equipment. Our breakfast is very popular and often things do run low as we quickly prep more. We apologize you did not have a good experience with our breakfast either as it is a hit!We hope you choose to give us another chance to show you our amazing hotel!

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure of the 9/10 rating.
We picked it because of it's 9 out of 10 rating. It was more like a 7 to 8 rating hotel. Overall, it was a nice hotel. The room was clean and the rest of the hotel was in good condition. The corner room we had was not laid out very well and very chopped up with a tiny bedroom. The mattress was horrible and way past it's useful age. I felt like my head was 6 inches lower than my feet. The bathroom was starting to show it's age with drippy faucets and caulk that needs replacing. The breakfast area was sort of small. The continental breakfast had a great variety and did have hot options like oatmeal, pre-cooked eggs, sausage and biscuits and gravy. Also make your own waffles. The morning staff did not acknowledge us as we left. They were too involved in complaining about a prior guest who called about loosing a ring and wanted someone to take a look for it. Very un-professional to do that at the front desk. It was a decent hotel for the price we paid, but the star rating may have been artificially high. There are bigger chain hotels nearby with 9 ratings that may be better.
Stayed 1 night in Oct 2022
Response from GM on Oct 18, 2022
Thank you for your feedback Janie.We do apologize about the issues you ran into and we will look into them to create a better experience for the next guest. We will talk to our front desk staff as this is unacceptable behavior. Our guests are our number one priority and you should have been acknowledged and thanked for your stay. We hope you choose to give us another chance to provide that 9 or 10 rating we often get.

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Convenient location for War Eagle Craft Fair! Starbucks & sonic are walking distance! Comfy bed and room with everything you need! Plenty of parking, quiet property. Would stay again!
Stayed 1 night in Oct 2022
Response from GM on Oct 18, 2022
Thank you Rhonda for your positive feedback. We're happy to hear you found everything convenient and that you had a comfortable stay. We look forward to seeing you again, hopefully for next years craft fair!

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for the price.
Stayed 1 night in Oct 2022
Response from GM on Oct 18, 2022
Thank you Kelly for your feedback. We're glad you enjoyed your room and hope to see you again soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value in NW Arkansas...
Came in early on a Saturday for the local college football game, and they were able to set me up early so I wouldn't have to leave my bags in the car. As always, the room is comfortable, the staff very friendly, and the extras a plus. This hotel is a solid value.
Stayed 1 night in Oct 2022
Response from GM on Oct 4, 2022
Thank you Brian for your positive feedback. We are so happy to hear we could assist you with an early check in and get you going on your way! We hope to see you again soon for another Arkansas game! Woo pig sooie!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent suite hotel for the price, comfort, and very peaceful and quiet. We loved it and will be back.
Stayed 1 night in Oct 2022
Response from GM on Oct 3, 2022
Thank you for your positive feedback.We are happy to hear you enjoyed your stay and that it was comfortable and quiet!We look forward to seeing you again soon!

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is that we were woke up by the cleaning people trying to get in. This was about 8:45a and check out is at noon.
Stayed 1 night in Sep 2022
Response from GM on Sep 20, 2022
Thank you Monica for your feedback. We do want to offer our sincerest apologies for this disturbance. We know how irritating it can be to be woken up early while you're away at a hotel. We will speak with our housekeepers about paying better attention to when guests check out in order to avoid this. We hope this doesn't deter you from staying with us again!

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Stay
It was nice and quiet. Staff were friendly and helpful. Only problem was the A/C. Drapes are above the air vent.The cold air would inflate the curtain so I felt like a lot of the cold air was trapped inside.
Stayed 1 night in Sep 2022
Response from GM on Sep 6, 2022
Thank you Pamela for your feedback. We are happy to hear you had a nice stay and that our staff was helpful. We will pass your compliments onto them!We do hear this often about the ac and the curtains. Oftentimes what guests do is put a binder or something heavy on the curtains to hold them down. This moves the air a little better in the rooms. We do apologize this interrupted your comfort. We hope you choose to stay with us again soon!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football Weekend
Check in was very efficient. Desk clerk was definitely overwhelmed with a number of check ins at the same time, but was polite and apologetic. Room was excellent and looked newly remodeled. Everything was clean and in order. Bed was very comfortable. Breakfast was very adequate and coffee was hot and tasty. Fresh brewed Starbucks coffee was available and that was an unexpected treat! Will definitely stay here again if we are in the area!
Stayed 1 night in Sep 2022
Response from GM on Sep 5, 2022
Thank you Nancy for your positive feedback. We're happy to hear our front desk worked well under pressure while continuing to keep the guests happy and making them feel welcome. We are glad you enjoyed our amenities. We hope to see you again soon!

8/10 Good

Jenna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfy bed. Good breakfast. Quiet. A little pricey. Could use some updating but not bad at all. Would stay again.
Stayed 2 nights in Jul 2022
Response from GM on Jul 25, 2022
Thank you Jenna for your feedback. We're so happy to hear you had a nice comfortable stay. We look forward to seeing you again!

8/10 Good

R. Chad

Traveled with family
Liked: Cleanliness
This hotel was quiet and clean. The room was smaller than expected. There was no room service for a two night stay. We had to ask for clean towels for the second day and when we had a problem with our toilet, they just gave us a plunger as opposed to helping us fix it.
Stayed 2 nights in Jun 2022
Response from GM on Jun 10, 2022
Thank you for the review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in NWA
Good clean and quiet stay. Located near good food and convenient. Will stay here again.
Stayed 3 nights in May 2022
Response from GM on Jun 13, 2022
Thank you Michael for your feedback. We are happy to hear you enjoyed your stay and that you were able to find everything ok! We look forward to seeing you next time!

10/10 Excellent

Debra J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos!
Super comfy and clean. Nice sized rooms. Quiet. Highly recommendable!
Stayed 1 night in Apr 2022
Response from GM on Jun 10, 2022
Thank you for the review.

8/10 Good

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to XNA with free shuttle bus and clean rooms.
Stayed 1 night in May 2022
Response from GM on May 17, 2022
Thank you for the review.

8/10 Good

Bridget

Liked: Staff & service, property conditions & facilities, room comfort
Our room wasnt cleaned properly before our stay. there was a used shower cap hanging on the bathroom door, a used bar of soap in the shower and the fridge had items in it as well. Other than that it was fine for a one night stay. other than the obvious misses our room was fairly clean. bedroom area was hot and yhe fan didnt work.
that isn't our drink. was here when we checked in.
Stayed 1 night in May 2022
Response from GM on May 16, 2022
Thank you for your feedback Bridget. This is unacceptable as we pride ourselves on cleanliness. We will speak with housekeeping about the issues you had. We hope you choose to stay with us again.

10/10 Excellent

Marc, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Room was clean, bed was comfortable, and it was quiet. They also had a decent breakfast included.
Stayed 1 night in May 2022
Response from GM on May 15, 2022
Thank you Marc for your feedback of our hotel. We are happy to hear you had a comfortable, quiet stay. We hope you choose to stay with us again!

8/10 Good

Korie

Stayed 1 night in May 2022

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment like
Small apartment like. For the 1 bed its about 550 Sq. Ft. Seeperate bedroom and living room. Comfortable bed, nice shower. Sleeper sofa, 4 ft fridge, over the counter microwave, dishwasher, coffee maker disposal. Continental breakfast.
Stayed 1 night in May 2022
Response from GM on May 15, 2022
Thank you Bobby for your wonderful feedback of our property. We are happy to hear you had a nice stay and that you enjoyed our apartment style room! Great description of our room! We hope you return again soon!

6/10 Okay

Leland

Traveled with group
Liked: Cleanliness, room comfort
It wasn’t a bad place to stay, but nothing special. Kind of on the cheap side of service. If you needed anything like toilet paper, coffee etc., you had to call. Reserved a room for two days for to people. There was a quarter roll of toilet paper and one regular coffee packet and one decaf coffee packet. Never saw a maid. Had to ask for essential items that should have been regular service. The beds were comfortable though.
Stayed 2 nights in Apr 2022
Response from GM on May 4, 2022
Thank you for your feedback Leland. We will speak with our housekeeping staff about the issues you mentioned as the room should have been ready when you checked in. Due to Covid, we are not doing daily housekeeping and guests must request anything they need additional and/or the front desk can provide as all items would normally be restocked during room service. Please remember, you can always request this with the front desk staff. Thank you and we hope you give us another chance in the future to serve you!

10/10 Excellent

Jackie, Newport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, check in was fast, free breakfast in the morning before my shuttle to the airport. I didn't know that each room came equipped with a refrigerator, microwave, 2 burner glass top range, dishes, pots and pans, Dishwasher, coffee maker. If I had known that I would have brought along a couple of snacks! Bed and pillows were dreamy, couldn't ask for a better stay!!
Stayed 1 night in Apr 2022
Response from GM on Apr 29, 2022
Thank you Jackie for your wonderful review of our hotel. We are happy to hear you enjoyed your stay. We hope you choose to stay with us again and can utilize the kitchen that is provided in every room!

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from GM on Apr 12, 2022
Thank you Caleb for your awesome feedback! We hope to see you again soon.

10/10 Excellent

Salvador

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and easy to get to and to get to other things around the area
Stayed 1 night in Mar 2022
Response from GM on Mar 22, 2022
Thank you Salvador for your review of our hotel. We are pleased to hear you had a good stay. We look forward to seeing you again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from GM on Mar 10, 2022
Thank you for your review of our hotel. We hope to see you again soon!