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Reviews of Days Inn & Suites by Wyndham Bentonville

2.5 out of 5
Days Inn & Suites by Wyndham Bentonville
3408 S. Moberly Lane, Bentonville, AR

Reviews

5.4
Rating 10 - Excellent. 120 out of 1000 reviews" "
Rating 8 - Good. 190 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 200 out of 1000 reviews" "
Rating 2 - Terrible. 302 out of 1000 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was a Hazzard and not available. Beyond disgusting. No signs saying not to swim or out of use. Rooms a lot of things were broken and dirty.
Stayed 1 night in May 2024

2/10 Terrible

kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Terry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean
Stayed 1 night in Apr 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing nice about this property.
Stayed 1 night in Mar 2024

2/10 Terrible

Alice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mutiple things were broken or in disrepair.
Stayed 1 night in May 2024

2/10 Terrible

Lindsay

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There is blood on the floor and on the mattress our toilet didn’t work so we had to go next-door for our bathroom needs which was very inconvenient for my husband because he couldn’t remember which one was and we had to find the key for it. I checked, and there were no bedbugs, but still, everything was filthy. The place gave us the Heebies. It smelled horrible. Even my expensive perfume couldn’t knock out the smell
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was not vacuumed. Decades-old stains on the furniture. The sign outside said “Hot Breakfast”. At checkin I was told by the clerk that breakfast started at 6:30. We came to the lobby at 6:30: the doors were locked, no staff at the desk, and no one responded to the doorbell. We could see the breakfast area through the window and no one had prepped breakfast.
Stayed 1 night in Apr 2024

4/10 Poor

Tifinnie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, my room smelled like stale urine and I didn’t want to touch anything with my bare hands and I wore my shoes all around the room because I didn’t want to walk around with bare feet. I was in a room that faced the highway so it was a little noisy.
Stayed 1 night in Apr 2024

8/10 Good

Wanda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The non smoking room smelled like cigarette smoke, even the bedding smelled like cigarettes. There was mold on ceiling in bathroom. The indoor pool wasn't clean at all had leaves and bugs floating in the pool. There was moss all over the floor by the ice machine. Rust leaking down the wall, door frame to bathroom was busted. Very disgusting for sure.
Stayed 1 night in Apr 2024

8/10 Good

Asher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Renovations maybe, looks like the place is getting a makeover. Free breakfast.
Stayed 1 night in Apr 2024

2/10 Terrible

Archie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room needed renovation, linens were unclean Carpet needed cleaning. Furniture was dilapidated.... tub was unclean..
Stayed 2 nights in Apr 2024

2/10 Terrible

Deanna

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late night as this was just a tip for some sleep passing through. The entire place made me feel unsafe and the trim smell so heavily of smoke I couldn’t breathe. I went to the front desk to tel them I could stay and wanted a refund because the place was disgusting and they told me there was nothing they could do even though I purchased cancellation insurance. Do not stay here.
Stayed 1 night in Apr 2024

4/10 Poor

Brenda

Traveled with family
Disliked: Cleanliness
Area hotel is in great for dining and activities. The floor in our room hadn't been swept. Found 1 live cockroach and several dead ones. Bed cover had cigarette stain.
Stayed 1 night in Apr 2024

2/10 Terrible

Justin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lock on the door it was extremely difficult to use. The room was filthy, dirty, the floor, the walls everything in there was dirty. There was broken furniture laying on the ground. The sheets were dirty. We pulled up the sheets and found dead bugs underneath on the mattress. After a few minutes of looking around the room, I went back and turn the key in to the reception and told them that I was not going to be staying there. She told me that I would not get a refund so I’ve contacted my credit card company to try to get the charges disputed.
Stayed 1 night in Apr 2024

2/10 Terrible

Brian

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move rooms twice due to no tv, doors not working, and being put in a smaller room then what we paid for. When we settled for the next room the door did not close all the way so we used the top lock, the sofa was filthy when we pulled out the bed dirt, hair, and trash came out so we didn’t use it. We asked for sheets and blanket with one pillow for the couch, to cover to sit on and sleep. They had no blankets and gave us a towel and no pillows. The smoke detector battery was low so it made the ding noise, we went to get a new battery and they did not have one so we had to go purchase it. There was exposed wiring, no signs that they were in middle of renovation, and the bed had mysterious residue in headboard, along with broken tables. I ended up purchasing sheets blankets and pillows for our stay because if a tournament in town there was no other hotel options.

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is gross!!! Pictures must be from when they opened. Don’t stay here, we checked out after seeing three different rooms and all were disgusting!!! Had to find another place last minute.
Stayed 3 nights in Mar 2024

2/10 Terrible

Stacee

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Motel type hotel in very poor condition. I can honestly say I’ve never stayed in a hotel this poorly kept before. To list some things. Red blood like stains on the “clean” sheets. Blanket on bed with multiple cigarette burn holes in it. Place smelled like cigarettes lights did not turn on and off except for bathroom. One light was working and to turn it off needed to unscrew it. Mold on ceiling of bathroom. Knobs and switches missing. TV didn’t turn on. Trim missing in bathroom. Significant stains on furniture. Bed was so old the middle had a weight indent permanently in it. Yes low cost hotel, but some of these things are unacceptable in any stay. Look elsewhere
Stayed 1 night in Mar 2024

2/10 Terrible

Wanda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 towel 1 wash cloth fir 2 adults and 1 child was meet with attitude when asked for more no ice bucket roaches and roach poop all in room dead roaches in tv screen was told couch or rollaway bed but neither was there very bad experience did not stay second night left and went to a different motel
Stayed 2 nights in Mar 2024

2/10 Terrible

Kevin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a used needle in my room and then tried to move to two different rooms and they were disgusting also.
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Traveled with family
Didn’t look ANYTHING like the pictures! Completely outdated a run down.
Stayed 1 night in Mar 2024

2/10 Terrible

Lacy

Disliked: Cleanliness, staff & service, amenities
We didn't even stay there it was nasty and burn holes on blankets shower nasty pool disgustin moved to rooms. Told em needed a refund and we lefri wasn't put my kids in that
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms do not sleep 3 as advertised. They do not have free rollaway beds. They didn't even have extra pillows for my daughter who had to sleep on the floor. They did not have breakfast included or even offered. The room was outdated. The sheets had burn holes in them. The pool was dirty. And they didn't give me a refund even when I complained about it not being what was advertised. If only I had read the reviews first. They shouldn't be offered as an option.
Stayed 4 nights in Feb 2024

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The building and room were, to put it bluntly, a wreck. The staff did clean the room and make the bed, but all the furniture was clearly damaged, the toilet seat was completely broken and dirty; the building was apparently being repaired? The sign at the entrance was illegible due to missing letters and dirt. This property needs serious repair.
Stayed 4 nights in Jan 2024

2/10 Terrible

Ash

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had to switch rooms because of unsafe electrical wiring in the bathroom
Stayed 2 nights in Nov 2023

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT USE!!!!
This was by far the worst stay we have ever experienced. To start, there was no tv service. Room was nonsmoking but smelled smoky. There were bugs in the bathroom. The tub/shower did not work so couldn’t shower. Wouldn’t want to anyway. Not even coffee in the morning.
Stayed 1 night in Nov 2023

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Joyce

Liked: Cleanliness
A 'very meager breakfast.
Stayed 1 night in Nov 2023

2/10 Terrible

Deidre

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Valentin

Disliked: Staff & service, property conditions & facilities
The rooms were filthy smelled like smoke and beds not made. Horrible experience.
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is in really bad shape. I would not stay there again if it was free.
Stayed 5 nights in Oct 2023

4/10 Poor

Curtis

Business traveler
Disliked: Amenities, property conditions & facilities
Property is in need of major renovations. Room wasn’t clean, furniture old, mattress very uncomfortable. Lots of trash surrounding the property, bed linens were awful.
Stayed 1 night in Oct 2023

2/10 Terrible

Karen

Traveled with partner
This was the worst experience we have ever had with a hotel chain. I can’t believe Wyndham would allow their name to be associated with such a travesty. The Days Inn was poorly lit, the room had water stained ceiling, poor water pressure in the sink, the vanity light did not work, the toilet took forever to flush. There was a 1/2 empty beer bottle in the stairway that was never removed. The room was old, dirty and severely in need of repair. Lesson learned Wyndham… will never stay at another one of your hotels.
Stayed 2 nights in Oct 2023

6/10 Okay

Curtis

Business traveler
Disliked: Amenities
Property definitely needs attention. Trash cans outside and parking lot area was messy. Bed linens are definitely needing replaced. Furniture very outdated and worn.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023

4/10 Poor

ROBERT, WICHITA

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I assume this property is on the chopping block as there seems to be no maintenance nor cleaning service
Stayed 1 night in Oct 2023

6/10 Okay

Donyce

Traveled with family
Just OK
Stayed 2 nights in Oct 2023

2/10 Terrible

Carla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wow, where do I start. Room was dirty, it had not been deep cleaned in forever. There was an unknown substance down the nightstand that I suspect was dried sperm. Door to bathroom was broken off the jam. As a result it didn’t close. Non-working TV and we had to wait for over 4 hours before it was addressed. No trash can in the room, and no room service. We stayed 2 nights and no one cleaned or made the bed, left new towels, etc., while we were out. When I tried to talk to the front desk employee, he was more interested in talking to his friends rather than check folks in, or address any concerns. It was a busy weekend in the area so other motels were booked or I would have left after the second hour. I was truly disappointed in Days Inn property. In the past they were our go to, but not anymore. This property was more like a rent by the hour room.
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael, Bentonville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and had issues with cleanliness but overall was an ok room, but tried this facility again much to my chagrin. The first room was filthy and had not been cleaned. Room two was to my surprise smelling good when we walked in but when turning on the lights roaches went scrambling everywhere. That was the end of that, left and went to another clean hotel close by. What an embarrassment to Bentonville. Im expecting a full refund.

2/10 Terrible

Juan

Business traveler
Liked: Amenities
Roaches, cigarette smell in non smoking rooms. Don’t stay here
Stayed 1 night in Oct 2023

10/10 Excellent

Duane

Stayed 1 night in Oct 2023

2/10 Terrible

Shaun

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in the room was full of bugs and trash. Broken light fixtures and doors. Room was full of brown recluse spiders. Internet did not work. Microwave was broken. There was a large stain in the floor they covered with ottomans that looked like blood. The entire building was run down and in utter disrepair. If it was possible to give negative stars this would be a negative 5
Stayed 1 night in Oct 2023

2/10 Terrible

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely filthy rooms and the beds had bedbugs. Stay far away.
Stayed 1 night in Oct 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
I couldn’t stay because of the bugs that were in the bed.
Stayed 1 night in Oct 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled like pee the covers were dirty and there was spider webs all in our room. Killed two spiders. Also when we walked out of our room there were maggots coming out of a vent a couple rooms down from us.
Stayed 1 night in Sep 2023

2/10 Terrible

Lindsay

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here!!!
This property is filthy and has not had any type of repairs. Sheets were either mildewed or thread bear. The pool has been closed for I hope a very long time. Very rude front desk and totally unhelpful!!! Don't stay here!
Stayed 2 nights in Sep 2023

2/10 Terrible

Robert

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They never herd of me and said that I had no reservations room was dirty there was fleas. They never once cleaned my room or offered clean towels Wyndham has let there standards drop if my room was free I would not stay there again. Coffee pot was dirty. If I walked across the room my feet would be dirty and leave footprints in the tub horrible place
Stayed 3 nights in Sep 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Frank

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy with black mold around the toilet. Toilet would not flush without opening the lid of the water closet to work the flap. The first 6 feet of carpet at the entry of the room was sopping wet and had a foul order. could only access the bed from one side because of the wet carpet. Ran the shower and the water backed up from the drain into the tub with hair and other black debris. There were no cups in the room by the sink. Room had a partial roll of toilet paper. I spoke to the desk manager about the deplorable conditions of the room and wanted another room that was clean, if that was possible, He said maybe tomorrow we could get another room. We looked at the indoor pool which had a foamy scum on the surface and algae on the bottom and sides, There were at that time no signage posted that the pool was closed. I called the Benton County Arkansas Health Department and left a complaint with the Health department administrator about the entire property and the overall filthy condition. I also called Days Inn corporation and filed a formal complaint with the Property. I went back to the Desk manager, this time another person sleeping in the lobby and informed him of the complaints I had made, The next morning there were had written signs of pool closure taped to the pool entrances. I will avoid staying at any Days Inn from now on.
Stayed 3 nights in Sep 2023

2/10 Terrible

KEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
when we arrived no one in lobby 3pm said he was at lunch wait and he will be there 10 minutes took 15 got checked in went to room smelled horrible carpet was stained and dirty couch the same nasty the only good thing it was convenient to the motorcycle rally wont go back there again
Stayed 1 night in Sep 2023