Travelled as a family of four with two children 16 12. Great value hotel. The included breakfast was very good with lots of selection to cover all tastes- Lots of different juices, great coffee machine, cold meats, lots of different breads, cereal, hot food etc, and of course the waffle machines which we loved.
If booking standard rooms as others have said they face directly onto the train, s-Baum line so you will hear trains. I asked for room higher in the building to minimise disruption and to be honest the train noise didn’t cause me to lose any sleep.
Only couple of very minor negatives- no in room safe. Also one day our rooms weren’t cleaned, so I went to front desk and was told I agreed not to have our two rooms cleaned on that day as they don’t currently have enough staff to clean every room every day like many hotels in UK since Covid pandemic. I certainly hadn’t been told about lack of room service which was slightly disappointing and at no point had I agreed to not have rooms cleaned as no conversation ever took place around this. I was given what I needed for the room without issue and staff apologised which was fine. Just wish I had been told as they said the computer said I had upon check in.
Overall great hotel close to all transport options to get around Berlin. Felt safe at night and given close to Zoo Garden lots of foods and shopping options. Would definitely stay again.