Triple Room, Balcony (forest view) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
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Reviews of Hotel Alpenruhe - Vintage Design Hotel

3 out of 5
Hotel Alpenruhe - Vintage Design Hotel
Galliweidli, Lauterbrunnen, BE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 91 reviews" "
Rating 8 - Good. 13 out of 91 reviews" "
Rating 6 - Okay. 2 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location with fantastic staff, room is *very* small, and lacks ammenities compared to what i expect, there's just hand soap and that's it. Not sure if this is normal or not, but every hotel I've been too has had toothpaste, shampoo, conditioner, tea making facilities etc. Was kinda a bummer because it meant I had to go buy big bottles that I could only use once or twice.
Stayed 5 nights in Dec 2023

10/10 Excellent

MINHO

Stayed 1 night in Dec 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

8/10 Good

Timothy

Stayed 1 night in Dec 2023

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old but clean. Mountain view spectacular. Staff are great. My shower stall very small. Close to train station, but hotel on a hill. Loved my stay.
Stayed 3 nights in Oct 2023
Response from Jana Janke on Jan 2, 2024
Thank you so much for your feedback and your kind words! We hope to see you soon!Best wishes from Wengen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, picked us up from the train station, room was clean and with a stunning view.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful Mountain town and the staff and hotel were very nice. We enjoyed our stay here very much.
Response from Jana Janke on Jan 2, 2024
Thank you very much for sharing your feedback regarding your stay. We appreciated a lot having you as our guest in our hotel and hope to welcome you soon back in our beautiful WengenKind regards,

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Carol

Stayed 5 nights in Sep 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Jackrin

Stayed 2 nights in Sep 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and breakfast! Enjoyed the welcome sparkling wine and kindness of employees. Close to everything and also not right in city square so quieter
Stayed 2 nights in Sep 2023
Response from Andreas Janke on Jan 2, 2024
Dear AnneThank you for sharing your impressions here on Expedia. We are happy that you enjoed your stay with us. Kind regards

10/10 Excellent

Chengling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views of mountains and valley, right in front yard. Great breakfast with a lot of options, room is very clean and quiet, also spacious for 3. Definitely recommend to anyone looking for a good place to stay in Wengen.
Stayed 2 nights in Sep 2023
Response from Andreas Janke on Jan 2, 2024
Dear ChenglingThank you for your feedback. We are happy that you enjoyed our breakfast, the garden the cleaness.We are looking forward to welcome you againBest regards

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff plus amazing views from my room!
Stayed 2 nights in Sep 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback DennisWe are lookiing forward to welcome you again in Wengen soon.Best regards

10/10 Excellent

Janice, Hercules

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beyond amazing in every aspect. Can’t wait to go back.
Stayed 3 nights in Aug 2023
Response from Andreas Janke on Jan 2, 2024
Thank you Lilian We are looking forward to welcome you soon again.Best regards

10/10 Excellent

Xiaolong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Julianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Hallie

Liked: Cleanliness, property conditions & facilities, room comfort
Can't do better!
What a wonderful stay in Wengen. The hosts were kind, professional and warm. The room was what we needed. It was perfect for 2. The view was amazing and such a great location. We were thrilled. We moved on Murren for the night and wish we had stayed here again.
Stayed 3 nights in Jul 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your stay with us and that you take the time to share your impressions with other travelersWe are looking forward to welcome you again soon.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Andreas Janke on Jan 2, 2024
Thank you for your feedback

10/10 Excellent

Rajaun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and highly recommend
Stayed 2 nights in Jul 2023
Response from Andreas Janke on Jul 27, 2023
Hello, Thank you for your kind feedback.We are looking forward to welcome you soon again at hotel Alpenruhe.Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb choice in Wengen
On a recent 2 week trip through Switzerland my husband and I stayed in multiple hotels and enjoyed our stay at Alpenruhe in Wengen the most. We were there for 4 nights and the room and the service was excellent. The hotel has the design and feel of a well kept “non-touristy” Swiss chalet. The attention to detail was above average, the beds were very comfortable, and the staff was especially helpful with providing transportation to and from the hotel (good with large luggage but not needed for the 10 minute walk into the town center or train station if you don’t have mobility issues). Their included breakfast buffet is outstanding - hot eggs to order, cereals, breads, juices, hot drinks, and multiple platters of fresh fruits, vegetables, cheeses, etc. Wengen is a wonderful car-free village with easy access to regional sights and hikes by train or gondola. We would definitely recommend this hotel!
Stayed 4 nights in Jun 2023
Response from Andreas Janke on Jul 27, 2023
Hello Anonymous, Thank you very much for sharing your impressions in detail with other travelers. We are happy that you enjoyed your stay with us and specially that you have recognized our design concept. We are looking forward to welcome you once again at hotel AlpenruheBest regards

10/10 Excellent

Shobhna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Andreas Janke on Jul 27, 2023
Merci

10/10 Excellent

Rachel

Stayed 2 nights in Jun 2023
Response from Andreas on Jul 2, 2023
Merci

10/10 Excellent

David

Stayed 2 nights in Jun 2023
Response from Andreas Janke on Jul 27, 2023
Merci

10/10 Excellent

Dave

Stayed 2 nights in Jun 2023
Response from Andreas Janke on Jul 27, 2023
Merci

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay!
Wish we could stay here longer! We loved the location, vibe, service, and comfort of Hotel Alpenruhe. The views and location are truly better than the photos you'll see online. Wengen is the perfect home base to explore the Lauterbrunnen/Jungfrau area with convenient access to the rest of the towns. Would definitely stay here again.
Stayed 3 nights in Jun 2023
Response from Andreas Janke on Jun 26, 2023
Dear AshleyThank you very much for your kind feedback. We are looking forward to welcome you once again to Hotel Alpenruhe.Kind regards

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at hotel alpenruhe! The location in wegan is beautiful. The hotel itself is very cute and has excellent views. The staff are so kind and helpful and the breakfast is fantastic!
Stayed 3 nights in Jun 2023
Response from Andreas Janke on Jun 26, 2023
Dear AshleyThank you very much for your kind feedback. We are looking forward to welcome you once again to Hotel Alpenruhe.Kind regards

10/10 Excellent

Mayson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from hotel is incredible. The staff was very friendly to us the whole time. I would definitely come here again when visiting Wengen.
Stayed 3 nights in Apr 2023
Response from Andreas Janke on Apr 7, 2023
Thank you for your feedback. We are looking forward to welcome you again.Best regards

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alpenruhe is incredible. Traditional from the outside and modern in the lobby. The staff was friendly and helpful. Breakfast was great . Easy to get to with a perfect location. Highly recommended
Stayed 2 nights in Jan 2023
Response from Andreas Janke on Feb 14, 2023
Dear Harry, thank you very much for your feedback. We are glad that you liked our concept and look forward to welcoming you back soon.All the best Andreas Janke

8/10 Good

Rajith

Traveled with family
Liked: Cleanliness, room comfort
Nice views
The views from the Hotel are majestic. The breakfast was good but not great. Service is ok. The rooms are very small and congested. No A/C in rooms.
Stayed 2 nights in Jul 2022
Response from Andreas Janke on Jan 17, 2023
Thank you for your feedback. We are pleased that you have taken the time to evaluate your stay with us and that your impression was predominantly positive. We offer a well-stocked fresh breakfast buffet with local products and homemade jams, fresh breads and rolls, local alp cheese and alp butter, depending on the season fresh Birchermüsli or fruit salad, as well as fresh eggs prepared to order. But the emphasis is clearly on the quality and origin of the products than on a huge selection. We are anxious to fulfill all wishes of our guests. But the wishes must be expressed, otherwise we can not fulfill them. A/C are unusual in the Alpine region and have not really been necessary so far. There are only a few days a year that are really hot. And nights are usually so cool that you can just open the window overnight to cool down the room.

10/10 Excellent

Krisztina, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, we absolutely loved the style and the ambience of the hotel.
Stayed 2 nights in Oct 2022
Response from Andreas Janke on Dec 5, 2022
Thank you very much for your review Krisztina.Best regards and see you soon.Andreas Janke

10/10 Excellent

Emily, New York

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love - The staffs - very very friendly!!! The public area - design is very cute and homely with Nordic vibe. The view. The breakfast was served with heart. Okay - the room is on the smaller side but we understand you are paying for the view.
Stayed 3 nights in Sep 2022
Response from Andreas on Oct 5, 2022
Thank you for sharing your impressions with other travelers on Expedia. We are glad you enjoyed your stay and look forward to welcoming you back soon. Best regardsJana & Andreas Janke

10/10 Excellent

Lailah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was incredible. It was beautiful, historic, and had great views. The breakfast was amazing and the friendliness of the staff was the icing on the cake. My boyfriend and I wanted to stay longer. I highly recommend, especially for couples.
Stayed 2 nights in Sep 2022
Response from Andreas Janke on Oct 3, 2022
Dear LailahThank you for your yummy feedback. :-) We look forward to welcoming you back soon. All the best and see you soonJana & Andreas Janke

10/10 Excellent

Jae

Stayed 1 night in Sep 2022
Response from Andreas Janke on Sep 26, 2022
Vielen Dank

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service
The location here is unbeatable! Beautiful views-the best! The staff went above and beyond and everything we needed was available. Breakfast was delicious and the whole stay was very special! Hope to visit again!
Stayed 2 nights in Sep 2022
Response from Andreas Janke on Sep 19, 2022
Dear CatherineThank you for your feedback. We appreciate it very much that you took time to rate us. All the best and see you soon.

10/10 Excellent

Ellie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had great service!
Stayed 3 nights in Aug 2022
Response from Andreas Janke on Sep 19, 2022
Thank you for your feedback.

10/10 Excellent

Fatima

Stayed 2 nights in Aug 2022

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer 2022
Very quiet, great breakfast, attentive staff and amazing views
Stayed 4 nights in Aug 2022
Response from Andreas Janke on Sep 19, 2022
Dear BillThank you very much for your review.

6/10 Okay

Henry

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022
Response from Andreas Janke on Sep 19, 2022
Thank you

10/10 Excellent

Rashida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Worth the walk up the hill. Class place in staff and design. Nicest place I’ve stayed in Switzerland so far.
Stayed 2 nights in Jul 2022
Response from Andreas Janke on Sep 19, 2022
Dear JosephThank you very much for your review. We appreciate it very much that you took time to rate us. All the best and see you soon.

10/10 Excellent

Benoit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view and staff was helpful
Stayed 3 nights in Jul 2022

10/10 Excellent

Karen, Geneva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Wonderful staff and excellent breakfast. I will be coming back
Stayed 3 nights in Jul 2022
Response from Andreas Janke on Jul 17, 2022
Thank you Karen for your nice feedback. We are looking forward to welcome you soon again at the Hotel Alpenruhe Kind regards Andreas Janke

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Andreas Janke on Jul 17, 2022
Thank you for you feedback. Best wishes Andreas Janke

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Heavenly views and a wonderful welcome
I had such a lovely stay at the hotel. The views were spectacular, and the hospitality warm. They fetched me and my oversized luggage at the train station, and save me a walk up the hill. Same thing heading back down. There is so much wonderful hiking in the region, and I’ll be back here for sure to keep exploring!
Stayed 2 nights in Jun 2022
Response from Andreas Janke on Jun 14, 2022
Thanks a lot for your stay with us and your wonderful feedback. We are looking forward to welcome you again. Best regards Jana & Andreas Janke

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best place in Wengen
This was an amazing hotel with great views. We upgraded to a larger corner room which was very spacious. Friends that were with us had a much smaller room and bath that was similar to a cruise ship. The bed was comfortable, but the pillows were not good for me, but my husband liked them. They were probably down or something like that. They seemed fluffy until you laid on them and then they would sink. I had to double mine over in order to sleep. But that was the only thing that I can complain about. It was a little hike up the hill from the train station, but they picked us up when we arrived with luggage and the rest of the time we walked . There were a few English speaking stations on the TV. We ate breakfast which was delicious with lots of choices and the staff was very very helpful and friendly. There was fresh baked bread from a local bakery and made to order fried and scrambled eggs. Also soft boiled eggs were available. Be sure and try the scrambled eggs. They even offered information for places for dinner and once made reservations for us.
Stayed 4 nights in May 2022
Response from Jana & Andreas Janke on Jun 10, 2022
Dear Kenneth Thank you very much for the detailed feedback. We appreciate you sharing your impressions here. See you soon and best regards

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Fantastic customer service. Very friendly and helpful staff. Views from the front of the hotel were amazing.
Stayed 4 nights in May 2022
Response from Jana & Andreas Janke on Jun 10, 2022
Dear Shawn Thank you very much for the feedback. We are glad that you share your impressions here. See you soon and best regards

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Andreas Janke on Feb 24, 2022
Vielen Dank für die 10/10. :-) Beste Grüsse

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room but excellent service!
We stayed for 2 nights and we really appreciated their service and willingness to help (especially Eileen & Paul!). They reviewed our itinerary and gave us very helpful tips and insights. The room and the amenities are pretty basic and maybe abit small for U.S standards but we didn't really need anything fancier than that. The shower curtain in our room had some mold but they quickly replaced it when we told them about it. We also really enjoyed the fresh breakfast!
Stayed 2 nights in Oct 2021
Response from Andreas Janke on Oct 14, 2021
Thank you very much for your feedback. We are very pleased that you enjoyed your stay and were satisfied with both the service and breakfast. We apologize for the inconvenience with the shower curtain. This should not happen. All the best and see you soon

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with excellent staff. They go above and beyond!
Stayed 3 nights in Sep 2021
Response from Team Alpenruhe on Sep 21, 2021
Thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us. All the best and maybe see you soon Andreas Janke & Team