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Reviews of WorldMark Big Bear Lake

3 out of 5
WorldMark Big Bear Lake
240 Starvation Flats Road, Big Bear Lake, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 158 reviews" "
Rating 8 - Good. 19 out of 158 reviews" "
Rating 6 - Okay. 10 out of 158 reviews" "
Rating 4 - Poor. 2 out of 158 reviews" "
Rating 2 - Terrible. 6 out of 158 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuritzi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families with kids.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how the rooms came with everything you would need. Very spacious! Staff was super helpful and friendly!
Stayed 2 nights in Apr 2024

10/10 Excellent

enelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our family. Everything we needed was there. Everything was clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Arnor

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 3 nights in Mar 2024

2/10 Terrible

Jonathan

Traveled with family
BEWARE!! BEWARE!! If I could give this resort no stars, I would. I booked this room on 12/27/23 for a stay on March 10-12, 2024. This was supposed to be a Christmas preasant for my in-laws. My mother in law is disabled so upon booking with Expedia, I called the resort directly to ensure I would be on a ground floor. There was no problem there. I also called back a few weeks ago to make sure the notes for a ground floor were included and again, no problem. 2 hours before checkin, we received a call from the resort that they “received information and we’ll need to call another phone number”. They could not tell us what information they received. I called the other number to find out that our reservation was being cancelled. Mind you, my in laws had already made their way up the mountain. They first tried to blame the cancellation on a power outage. Then blamed Expedia. The person I was speaking to sounded panicked. I asked for a cancellation confirmation number which they could not provide. I immediately jumped on google reviews to find out this happens very often! THIS PLACE HAS NO INTEGRITY! I will be filing a complaint with the Better Business Burea and I encourage everyone that has had this experience to do the same.

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place to stay in Big Bear. Cabin feel, very nice facilities. Check in was a breeze, and the ladies at the front were all more than friendly and very helpful. Five star all the way….
Stayed 2 nights in Feb 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Our only complaint is that you can hear every move the person staying upstairs makes. Maybe they were wearing cement shoes!? But this is the best place we’ve stayed at in Big Bear!
Stayed 2 nights in Jan 2024

10/10 Excellent

Han Bor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!

10/10 Excellent

verushka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property has everything you need and awesome jacuzzis. Huge game room for kids. Big condos!!

10/10 Excellent

Adrian

Stayed 2 nights in Jan 2024

6/10 Okay

Sahar

Stayed 2 nights in Dec 2023

10/10 Excellent

Tawna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property , units were good size ,, 10 minute drive to downtown
Stayed 3 nights in Dec 2023

10/10 Excellent

Aleah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in with my family of 5 at 12:30am. Front desk/security was fast to help get me checked in. Staff super friendly. Rooms really nice and clean and big. I would definitely come back!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
had plenty of games for the famiy to play in the area and even boardgames in the front office i definitely willl be coming back again
Stayed 2 nights in Dec 2023

10/10 Excellent

Renee, San Marcos

Stayed 2 nights in Dec 2023

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely, clean and comfortable unit. Very nice staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very spacious place. There was plenty of room for the 5 of us. The location was also very close to stores and small hiking trails. We will definitely return.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jessie, Upland

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and spacious.
Stayed 2 nights in Nov 2023

6/10 Okay

Beth

Stayed 2 nights in Oct 2023

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2023

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I enjoyed our two night stay. A lot to do at the hotel. We plan on returning again soon.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Lots of activities on site.
Stayed 3 nights in Oct 2023

10/10 Excellent

Caryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World mark resort good experience
Complete kitchen facilities, very clean and maintained. Issues with heater and tv quickly attended to after a phone call to desk. Comfortable beds and pillows.
Stayed 2 nights in Oct 2023

10/10 Excellent

monzer

Stayed 2 nights in May 2023

10/10 Excellent

Terrance, Camarillo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice newer large facility, very well kept with plenty of space in the unit and the grounds. Money well spent, we would definitely stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

melissa leann

Stayed 2 nights in May 2023

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well kept grounds, lots of activities
Stayed 3 nights in May 2023

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jilliyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
WorldMark in Big Bear are beautiful accommodations. We loved our suite and the local hikes around Big Bear.
Stayed 3 nights in Apr 2023

10/10 Excellent

Tressa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

marijane

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged my room only for my room to be canceled same day when i called the hotel they disnt even have my name registered nor did they know what i was talking, i spend hundreds of dollers preparing for this trip food clothes tire chains called off of work my cousn flew in from out of state days wasted and money very very disappointed

10/10 Excellent

Jovic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Greg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Dec 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

MARLENE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be coming back 😊

10/10 Excellent

Chi Hey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The staff was very accommodating and fun, the grounds and rooms are clean and beautiful.
Stayed 2 nights in Oct 2022

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water runs out
Everything was really nice Y The staff was very friendly professional and helpful The only negative was that on our last evening the hot water went completely cold In the middle of filling the bathtub and doing dishes.
Stayed 3 nights in Oct 2022

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet property with good amenities
Stayed 2 nights in Oct 2022

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Steven

Stayed 3 nights in Aug 2022

8/10 Good

Pamela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort Like Place
Beautiful place the only problem was We had requested a down stairs unit since we are in our 70’s Then we got there and they tried to put us in 2nd floor then were told had to wait for down stairs unit over 1 hour They put us under a family with 4 kids they ran and jumped slammed cabinets till 1:30-2 am every night. They should always put family with kids on bottom level. We love this place and would come again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Betzabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and we loved it again.
Stayed 2 nights in Aug 2022

10/10 Excellent

David

Stayed 2 nights in Aug 2022

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience! The unit was clean and well equipped. The staff was very friendly and helpful. We will definitely be back.
Stayed 2 nights in Jul 2022

4/10 Poor

Stefan, Whittier

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location it’s very good, I wish they invest in some good mattresses and have AC in the units, it was hot day time but we expect to cool night but it didn’t and we slept with windows open, my neighbor had fans in his window 😉 and try to arrange to get a room downstairs was impossible even though we had reserve a Room weeks advance and fallow few requests with a newborn and no elevator had to take the stroller up and down stairs, stuff told me at front dask it’s only 15 step not a big deal 😣. I’ll visit when my kids grownups
Stayed 3 nights in Jul 2022

6/10 Okay

Royce

Business traveler, Traveled with family
Disliked: Cleanliness
Came in and the bbq was at 700*. Called office and no care. Parking horrible. Want to know if a room is clean? Look at the fans. Had to clean them ourselves.
Stayed 2 nights in Jun 2022