Suite 301 (Not Pet Friendly) | In-room safe, individually decorated, iron/ironing board, free WiFi

Reviews of The Carrick

2 out of 5
The Carrick
39 Howell Ave, Bisbee, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 44 reviews" "
Rating 8 - Good. 7 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knew the area well
Stayed 1 night in May 2024
Response from Brad - General Manager on May 15, 2024
John, Thanks so much for choosing to stay with us. We hope to see you again on your next visit to Bisbee

10/10 Excellent

Ismael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean, and superfriendly staff.
Stayed 1 night in May 2024
Response from Brad - General Manager on May 9, 2024
Ismael, thanks for your loyalty when coming to Bisbee. We know there are many options to choose from. See you next time

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room
Stayed 1 night in May 2024

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brad - General Manager on May 4, 2024
Henry, We appreciate you giving us a 5 out of 5 star rating

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Brad - General Manager on May 4, 2024
Gerrit, Thanks for staying with us. We hope you'll stay with us again

10/10 Excellent

Mark

Stayed 1 night in Apr 2024
Response from Brad - General Manager on May 15, 2024
Mark, Thanks for giving us 5 stars. We hope you decide to stay with us in the future

8/10 Good

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Bisbee so can't really compare the Carrick with anything else in town. Nice patio to sit on and suite was large and clean.
Stayed 1 night in Apr 2024
Response from Brad - General Manager on Apr 21, 2024
Thanks for leaving us a review. We're glad you enjoyed your visit. We hope you choose to stay with again in the future

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 1 night in Apr 2024
Response from Brad - General Manager on Apr 3, 2024
Thanks for staying with us

10/10 Excellent

Tadd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well upkeep. Excellent location, clean, and larger sized rooms made it the perfect family getaway to Bisbee!
Stayed 3 nights in Mar 2024
Response from Brad -General Manager on Mar 23, 2024
Tadd, thanks for staying with us l. We're glad you enjoyed your stay

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute place with a beautiful view!
Stayed 1 night in Mar 2024
Response from Brad - General Manager on Mar 16, 2024
Thanks for staying with us. We're glad you enjoyed your stay

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome time
Stayed 2 nights in Mar 2024
Response from Brad - General Manager on Mar 13, 2024
Donald, thanks for staying with us. We're glad you had an awesome time

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to book this room last minute, so we had zero expectations. However, the room was a great value for the money! The property was clean, quiet and well kept. We were within walking distance of everything you could see in Bisbee, as well! On our last day, we requested a late checkout and General Manager Brad, was more than happy to oblige! We would definitely stay here again!
Stayed 1 night in Feb 2024
Response from Brad on Feb 15, 2024
Thanks so much for leaving us review. We're glad you enjoyed your stay. See you next time

10/10 Excellent

Laura

Traveled with family
Stayed 1 night in Feb 2024
Response from Brad on Feb 15, 2024
Thanks for staying with us.

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An antique mountain hotel. It was very spacious and clean, more like a suite, but….this particular room was noisy upstairs with bumps and knocks; would likely try another place.
Stayed 3 nights in Feb 2024
Response from Brad on Feb 10, 2024
Thanks for staying with us. I'm sorry that you could hear noises from the room above you. Each of our rooms are different. We hope that you'll come back and check out one of our other rooms. Thanks for leaving us a review

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing - more like an apartment with one bed upstairs and one downstairs. Perfect for two couples or for a family with children. Very clean, with a full kitchen. Staff was very helpful and offered free treats! This was within walking distance to restaurants and shops.
Stayed 1 night in Jan 2024
Response from Brad on Jan 21, 2024
Thanks for staying with us. We hope to see you on your next trip to Bisbee

10/10 Excellent

Allen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Bisbee. The property is fun and interesting.
Stayed 2 nights in Jan 2024
Response from Brad on Jan 21, 2024
Thanks for staying with us.

6/10 Okay

Pam Marshall

Liked: Cleanliness
Stairs need better markings
This is an old hotel, well appointed. They need to put new markings on the small Stairs through out the rooms. I took a bad tumble and we left one day early.
Stayed 2 nights in Dec 2023
Response from Brad on Jan 25, 2024
We are so sorry you took a tumble. We have installed a night light to help see the 2 steps.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally well equipped for an amazing holiday!! The decor, furniture and overall presentation were fabulous!
Stayed 3 nights in Dec 2023
Response from Brad, General Manager on Dec 27, 2023
Susan, Thanks for staying with us. We hope to see you on your next visit to Bisbee

10/10 Excellent

James

Stayed 3 nights in Dec 2023
Response from Brad, General Manager on Dec 27, 2023
Thanks for staying with us James

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, will recommend
Stayed 3 nights in Dec 2023
Response from Management on Dec 14, 2023
Thanks for staying with us. We're glad you enjoyed your stay. We hope to see you again on your next visit to Bisbee

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on Dec 5, 2023
Thanks John!

4/10 Poor

Mary

Liked: Cleanliness
Disliked: Room comfort
Disappointing Stay
misleading description--I booked room 106 because it was 1sr floor and didn't want to deal with stairs--but access required going to 2nd floor, wending way through property and descending a flight with our luggage. $40 "minibar" fee a rip-off--with lobby closed, no access to the treats. Bed uncomfortable. Description implied that this was a new property--not a rebrand of a tired building. One positive--great location.
Stayed 1 night in Nov 2023
Response from Management on Nov 22, 2023
Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback as it provides us with valuable insights to enhance our services.We sincerely apologize for any inconvenience you experienced during your stay, and we'd like to address the concerns you raised. Regarding the room transition issue, we apologize for any confusion. Suite 106 was originally designated for its shared balconies with Suites 104 and 105. We are actively working on a solution to avoid any future misunderstandings.In terms of the property description, we understand your dismay about the newness of the building. To maintain its rustic charm, we committed to a comprehensive renovation and restoration process. Our aim is to blend traditional elements with modern touches to create a unique and memorable experience for our guests.We take your feedback about the minibar fee seriously. We are currently reevaluating our snacks availability to ensure they are accessible even when the lobby is closed.Additionally, we appreciate your feedback on the comfort of the bed in Suite 106. We will promptly assess and address this concern to ensure the highest level of comfort for our guests.We value your input as we continue to grow and refine our offerings. Your comments serve as a crucial part of our ongoing improvements. We hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.Thank you once again for your candid feedback.Warm regards, Management

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd time in Bisbee, But my first time staying at The Carrick. Its really close to the town and it has parking on site witch is part of why i choose it. The room I snagged was almost as big as my own place. The staff was nice and the lobby had loads of snacks free for the taking. They have a free gym you can use to help work off all the free munchies. What I really liked were the cool artwork in my room. I heard every room's got its own theme, so I'm pumped to swing back and check them all out.
Response from Management on Nov 15, 2023
Thank you for choosing The Carrick for your stay in Bisbee and for sharing your positive experience! We're thrilled you enjoyed the spacious room, and on-site parking. It's fantastic to hear you liked our complimentary snacks and utilized the free gym pass. We can't wait to welcome you back to explore more themed rooms during your next visit!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
An older hotel but great location
Great location, and friendly staff. The office is not always staffed, There are 13 steps to enter the hotel but there is an elevator inside. The layout of our room had 3 levels, with a bedroom upstairs and downstairs and a bath at the mid-level. Beds were hard.
Stayed 1 night in Nov 2023
Response from Management on Nov 15, 2023
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words about our excellent location and friendly staff.We also want to express our gratitude for highlighting some aspects of your experience that stood out to you. We understand that the historical nature of our town may present challenges, particularly with the stairs leading to the hotel entrance.We appreciate your input regarding the layout of your room. Each room in our hotel has a unique design, and we understand that preferences can vary. We are taking steps to review and improve the comfort of the mattresses in that suite. We hope that in the future, you might consider trying a different suite with a layout that better suits your preferences. We have suites available that can be accessed from the alley, avoiding the entrance stairs.Your feedback is valuable, and we'll certainly consider it as we strive to enhance our guests' overall experience. If your travels bring you back to Bisbee, we would love the opportunity to host you again and ensure your stay is even more comfortable.Thank you once again for choosing The Carrick Hotel.Warm regards,Management.