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Reviews of Comfort Suites Bloomington I-55 and I-74

2.5 out of 5
Comfort Suites Bloomington I-55 and I-74
908 Maple Hill Rd, Bloomington, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 986 reviews" "
Rating 8 - Good. 333 out of 986 reviews" "
Rating 6 - Okay. 81 out of 986 reviews" "
Rating 4 - Poor. 31 out of 986 reviews" "
Rating 2 - Terrible. 26 out of 986 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Happy Valley

Traveled with family
Liked: Cleanliness, staff & service
The walk in shower was too dangerous for me to use. Only one grab bar that was on the moving door and not secure. No seat no place to put soap etc except on floor of shower.
Stayed 1 night in May 2024
Response from Comfort Suites Bloomington I-55 and I-74 on May 8, 2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced with the walk-in shower. Please be assured that our walk-in showers are designed to meet slip-resistant standards to ensure guest safety and comfort. We will continue to prioritize the safety and comfort of our guests in all aspects of our accommodations. If there's anything else we can do to address your concerns or improve your experience, please don't hesitate to let us know.

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on May 20, 2024
Thank you for the positive rating! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 29, 2024
We're glad to hear that you found your stay quiet and clean! Providing a peaceful and clean environment is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 23, 2024
Thank you for your perfect rating! We're delighted to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing us for your accommodation needs!

4/10 Poor

Monica

Traveled with family and small children
Disliked: Property conditions & facilities
Shower was clogged
Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 22, 2024
We apologize for the inconvenience caused by the clogged shower during your stay. Maintaining the cleanliness and functionality of our facilities is of the utmost importance to us, and we regret that we fell short in this instance. Please rest assured that we will address the issue promptly to ensure that it does not recur in the future. If there is anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovated rooms were nice.
Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 20, 2024
Dear Guest, We're thrilled to hear that you enjoyed our newly renovated rooms at Comfort Suites Bloomington! Providing updated and comfortable accommodations for our guests is a top priority, and we're delighted that our efforts were well-received. If there's anything else you appreciated about your stay or if there are any suggestions you have for us to further enhance your experience, please feel free to share. We're here to ensure that you have a comfortable and enjoyable stay each time you visit us. Thank you for choosing Comfort Suites Bloomington, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and walkable to several restaurants. Right off the interstate.
Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 20, 2024
Dear Guest, We're delighted to hear that you found Comfort Suites Bloomington to be very clean and conveniently located within walking distance of several restaurants. Providing a clean and accessible environment for our guests is a top priority, and we're glad that our location near the interstate and dining options meet your needs. If there's anything else you enjoyed about your stay or if there are any suggestions you have for us to further enhance your experience, please feel free to share. We're here to ensure that you have a comfortable and enjoyable stay each time you visit us.Thank you for choosing Comfort Suites Bloomington, and we look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Gregory A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 20, 2024
Dear Guest, Thank you so much for the excellent rating! We're thrilled to hear that you had such a positive experience during your stay at Comfort Suites Bloomington. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 12, 2024
Thank you for your rating! We appreciate your feedback and are always striving to improve. If there are any specific areas where we can enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing us for your accommodation needs!

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on May 2, 2024
We're thrilled to receive a perfect rating from you! Thank you for taking the time to share your positive feedback. We're delighted that you had an excellent experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Can nice comfortable rooms. Efficient friendly staff.
Stayed 1 night in Apr 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Apr 9, 2024
Thank you for your feedback! We're pleased to hear that you found our rooms nice and comfortable and that our staff was efficient and friendly during your recent stay at Comfort Suites in Bloomington, IL.Providing a comfortable environment and exceptional service is our priority, and we're delighted that we could make your stay enjoyable. Your kind words are appreciated, and we hope to have the opportunity to welcome you back for another pleasant experience in the future.If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

John

Liked: Cleanliness, staff & service
Going through extensive renovations at the time of my visit.
Stayed 1 night in Mar 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Mar 31, 2024
Thank you for your feedback and patience during our renovations. We understand construction can disrupt your experience but aim to enhance our facilities for future visits. We expect to finish by the end of April. We aim to improve our facilities to provide an even better experience for our guests in the future. We hope to have the opportunity to welcome you back once our renovations are complete. Thank you for choosing our hotel.

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right off interstate. Friendly staff, clean, updated, quiet! Great place to stay!
Stayed 1 night in Mar 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Mar 30, 2024
Dear Connie, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay. It's fantastic to know that you appreciated our convenient location right off the interstate, our friendly staff, cleanliness, updated amenities, and quiet atmosphere. Providing a comfortable and enjoyable stay is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another fantastic stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing us for your accommodation needs!

10/10 Excellent

Kaycee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great for our one night stay. Beds were comfortable, shower was hot, breakfast was great with a lot of varieties. Check in and out were smooth. Surrounding areas had many options and was quiet. Highly recommend
Stayed 1 night in Mar 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Mar 14, 2024
Dear Guest,Thank you for sharing your positive experience! We're delighted your one-night stay was enjoyable. We're thrilled you found our beds comfortable, enjoyed a refreshing shower, and liked our breakfast options. Smooth check-in and check-out are crucial, and we're pleased yours went well. Our team strives to ensure a pleasant stay, and we're glad the surrounding areas were peaceful. Your recommendation means a lot, and we can't wait to welcome you back. Let us know how we can make your next visit even better!

10/10 Excellent

Clifford

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean staff nice
Stayed 1 night in Feb 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Mar 9, 2024
Dear Guest,Thank you for your feedback! We're thrilled to hear that you had a positive experience during your stay at Comfort Suites Bloomington.It's great to know that you found our rooms to be clean and our staff to be nice. Providing a clean and welcoming environment, along with friendly service, is our top priority, and we're delighted that we could meet your expectations.We appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Alison

Stayed 2 nights in Feb 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Mar 9, 2024
Dear Guest,Thank you for your perfect rating! We're thrilled that you had such a wonderful experience at Comfort Suites Bloomington. If you have any additional feedback or if there's anything we can do to further improve your next stay, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close our travel route. Nice big room.
Stayed 1 night in Feb 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Mar 9, 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay at Comfort Suites Bloomington.We're thrilled that you found our hotel to be very clean and conveniently located close to your travel route. Providing a clean and welcoming environment for our guests is our top priority, and we're glad we could meet your expectations in this regard.It's great to know that you enjoyed your spacious room. We strive to provide comfortable accommodations for our guests, and we're pleased that you found your room to be nice and big.We truly appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Interstate, easy access and got to park right outside our door.
Stayed 1 night in Feb 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Mar 9, 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay at Comfort Suites Bloomington.It's great to know that our convenient location close to the Interstate provided you with easy access and that you enjoyed parking right outside your door. Providing convenient access and parking options for our guests is important to us, and we're glad that we could meet your expectations in this regard.We truly appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.

10/10 Excellent

Travis

Stayed 1 night in Feb 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Feb 6, 2024
Thank you for your glowing review! A perfect score of 10/10 suggests that you found the hotel to be exceptional in every aspect, particularly noting its friendliness and cleanliness. Your feedback will surely be valuable to others seeking a great accommodation experience. If there are any specific features or services that stood out to you and contributed to your perfect rating, sharing those details could further emphasize the excellence of the hotel. Overall, your review reflects an outstanding experience, and it's evident that you highly recommend this hotel.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price.
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Feb 6, 2024
Thank you for your enthusiastic rating! A perfect 10 out of 10 speaks volumes about your satisfaction with the hotel. It's wonderful to hear that you found your experience to be flawless in terms of friendliness and cleanliness. Your endorsement will undoubtedly assist others in making informed decisions about their accommodation choices. If there are any particular highlights or standout features that contributed to your exceptional rating, sharing those details would provide valuable insights for potential guests. Overall, your review reflects an outstanding experience, and it's clear that you wholeheartedly endorse this hotel.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote in room for TV not working! Remodeling going on but room was great.
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Feb 6, 2024
Thank you for sharing your review. An 8 out of 10 rating indicates that overall, you had a positive experience at the hotel despite encountering an issue with the remote control for the TV and ongoing remodeling. It's great to hear that despite these minor inconveniences, you still found the room to be excellent. Providing feedback about the non-functional remote and ongoing remodeling is helpful for both the hotel management and future guests. If there were any particular aspects of the room that stood out positively despite these issues, sharing those details could further highlight the strengths of the accommodation. Overall, your review reflects a generally positive experience with some room for improvement.

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fancy, just a good value for you money
The hotel is in the process of renovations. The room was clean, quiet and comfortable.Staff is friendly and helpful. The hot breakfast was good. There were eggs, sausage,biscuits and gravy, as well as the customary waffle maker. Over all, a good value for the price. We will probably stay here again in the near future.
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Feb 6, 2024
Thank you for sharing your experience with the hotel. It's great to hear that despite the ongoing renovations, you found the room to be clean, quiet, and comfortable. The positive feedback about the friendly and helpful staff, as well as the quality of the hot breakfast offerings including eggs, sausage, biscuits and gravy, and waffle maker, is valuable for future guests. Your statement about the hotel being a good value for the price and your intention to stay there again in the near future further solidifies the positive impression. Overall, your review highlights the hotel's strengths and provides helpful information for others considering a stay.

8/10 Good

Verified traveler

Under renovation so debris about. Otherwise it was exactly what we needed for a night. Convenient. Not too expensive. Quiet.
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Jan 27, 2024
Thank you for sharing your feedback. We appreciate your understanding about the ongoing renovation and any inconvenience caused by debris. It's great to hear that, despite the renovations, the hotel met your needs for a night - offering convenience, affordability, and a quiet environment.If there's anything specific you would like to highlight or if you have suggestions on how we can make your future stays even more enjoyable, please feel free to let us know. We value your input and hope to welcome you back once the renovations are complete for an even more improved experience. Thank you for choosing our hotel!

6/10 Okay

Judith

Liked: Staff & service, room comfort
Good for the location and price.
Check in was excellent. Very friendly and helpful. Room was dated and so so clean. They are in the process of renovating, starting from the top down. Hot breakfast includes waffles, biscuits and gravy, eggs and sausage. There was also a variety of cold foods. The staff was exceptionally friendly!
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Jan 27, 2024
Thank you for sharing your detailed feedback about your stay. We're glad to hear that your check-in experience was excellent, with friendly and helpful staff. It's also great to know that the hot breakfast options were to your satisfaction.We appreciate your understanding regarding the dated room and are pleased to hear that renovations are underway to improve the overall experience for guests. Your positive comments about the exceptionally friendly staff are wonderful to hear.If there's anything specific you would like to highlight or if you have further suggestions on how we can make your future stays even more enjoyable, please feel free to let us know. We value your input and look forward to providing an even better experience on your next visit. Thank you for choosing our hotel!

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Jan 27, 2024
Thank you for the perfect rating of 5 out of 5! We're delighted to know that you had a positive experience during your stay. If there's anything specific you loved about your visit or if there are ways we can make your future stays even better, please feel free to share. We appreciate your feedback and look forward to welcoming you back for another excellent stay in the future!

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Jan 27, 2024
Thank you for your feedback and for giving us a rating of 4 out of 5. We appreciate your honesty, and it's valuable for us to understand your perspective. If there are specific aspects you enjoyed or if there are areas where you think we could improve to earn a higher rating next time, please feel free to share your insights. We strive to provide the best possible experience for our guests and appreciate your input. If there's anything we can do to enhance your future stays, please let us know. Thank you for choosing our accommodation.

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was dated but clean. Heater was really noisy. Allowed to check in a little early which was appreciated. Towels are a little thinner compared to other hotels. Liked the couch area to relax. We'd stay again
Stayed 1 night in Jan 2024
Response from Comfort Suites Bloomington I-55 and I-74 on Jan 15, 2024
Thank you for sharing your detailed feedback with us. We're glad to hear that you appreciated the early check-in and enjoyed the comfort of the couch area. However, we apologize for any inconvenience caused by the dated room and the noisy heater. Your comments about the towels have been noted, and we'll certainly take them into consideration for future improvements.We value your input, and it's great to know that despite some minor issues, you would consider staying with us again. If there are specific preferences or concerns you'd like us to address during your next visit, please feel free to let us know. We're committed to making your future stays even more enjoyable. Thank you for choosing us, and we look forward to welcoming you back!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Comfort Suites Bloomington I-55 And I-74 on Jan 10, 2024
A perfect 5 out of 5! Thank you for the top-notch rating. If there's anything specific you loved about your stay or any suggestions you have for us, feel free to share. Your feedback is important, and we appreciate your positive rating. We look forward to the opportunity to host you again for another outstanding experience in the future!

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023
Response from Comfort Suites Bloomington I-55 And I-74 on Jan 10, 2024
A perfect 5 out of 5! We're delighted to hear that your experience was outstanding. If there's anything specific you enjoyed or if you have any suggestions for us, feel free to share. Your feedback is valuable, and we appreciate your positive rating. We look forward to the opportunity to host you again for another fantastic stay in the future!

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's Eve on the road
Nice stay. Very few quests on New Year's Eve. Everything was great!
Stayed 1 night in Dec 2023
Response from Comfort Suites Bloomington I-55 And I-74 on Jan 10, 2024
Thank you for sharing your experience! An 8 out of 10 is great to hear, especially with a nice stay on New Year's Eve. It sounds like you had a peaceful time with very few guests around. If there's anything specific you enjoyed or if you have any suggestions for us, feel free to share. Your feedback is valued, and we look forward to the opportunity to host you again for another great stay in the future!

8/10 Good

David C

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Comfort Suites Bloomington I-55 And I-74 on Jan 10, 2024
Thank you for your feedback! A 4 out of 5 is appreciated. If there are specific aspects you enjoyed or if there are areas where we can improve for your next visit, please feel free to share. Your input is valuable, and we're committed to making each stay better. We hope to have the pleasure of welcoming you back for an even better experience in the future!

10/10 Excellent

Maria

Stayed 1 night in Dec 2023
Response from Comfort Suites Bloomington I-55 And I-74 on Jan 10, 2024
Fantastic! A perfect 5 out of 5 is wonderful to hear. If there's anything specific you loved about your stay or any suggestions you have for us, feel free to share. Your feedback is appreciated, and we look forward to the opportunity to host you again for another outstanding stay in the future!

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2023
Response from Comfort Suites Bloomington I-55 And I-74 on Dec 14, 2023
Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you had a wonderful experience. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to share. We appreciate your positive feedback and look forward to hosting you again! Safe travels!

6/10 Okay

Ryan

Business traveler
Stayed 1 night in Dec 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Dec 9, 2023
Thank you for sharing your rating. We appreciate your feedback. If there are specific areas where we can improve and enhance your experience, please feel free to let us know. Your input is valuable, and we aim to make every guest's stay enjoyable. We hope to have the opportunity to exceed your expectations in the future. Safe travels!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Staff & service, amenities
Things I appreciated: The staff I interacted with were friendly and professional. Common areas were also very nice. My room was spacious. Things that could use some attention: The bathroom door in my room did not close properly and I noticed some mildew in the caulked seams of the shower surround.
Stayed 1 night in Dec 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Dec 9, 2023
Thank you for sharing your feedback with us. We're delighted to hear that you had positive interactions with our friendly and professional staff, enjoyed the nice common areas, and found your room spacious.We appreciate your honest observations regarding the bathroom door and mildew in the shower surround. Your input is very much appreciated, and we will address these issues promptly to make sure we have a more comfortable experience for our guests in the future.If there's anything else you'd like to share or if you have additional suggestions, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an improved and enjoyable stay. Safe travels!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Dec 9, 2023
Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you had a wonderful experience. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another excellent stay in the future!

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Dec 3, 2023
Thank you for the perfect rating! We're thrilled to hear that you had a positive experience. If there's anything specific you loved about your stay or any suggestions for improvement, feel free to share. We appreciate your feedback and hope to host you again in the future. Safe travels!

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 And I-74 on Dec 14, 2023
Thank you for the perfect 5 out of 5 rating! We're delighted to hear that your experience was excellent. If there's anything you particularly enjoyed or if you have any suggestions, feel free to share. We appreciate your positive feedback and look forward to the opportunity to welcome you back for another great stay in the future! Safe travels!

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night. We did not do the breakfast. The staff was excellent. The room was very nice. Everything was very cleam!
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 & I-74 Management on Nov 26, 2023
Dear Guest,Thank you for choosing Comfort Suites Bloomington I-55 & I-74 for your recent stay. We're thrilled to hear that you had a positive experience, even for a one-night stay.It's great to know that you found the staff to be excellent and that the room met your expectations, being very nice and clean. We take pride in providing a comfortable and welcoming environment for our guests.While you didn't get a chance to experience the breakfast, we hope you'll have the opportunity to try it during a future stay. If there's anything specific you enjoyed about your room or if you have any suggestions for improvement, please feel free to share.We appreciate your feedback and hope to have the pleasure of hosting you again whenever your travels bring you back to Bloomington.Safe travels!

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff and checkin experience - Clean rooms great value
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 & I-74 Management on Nov 26, 2023
Thank you for your positive feedback! We're delighted to hear that you had a courteous staff and a smooth check-in experience. It's great to know that you found the rooms clean and considered it a great value. Providing excellent service and value are top priorities for us, and we're glad we could meet your expectations.If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your comments and look forward to the opportunity to host you again in the future.Safe travels!

6/10 Okay

Angela

Business traveler
Liked: Staff & service, room comfort
Subpar breakfast
The breakfast was subpar but the staff was very nice. The rooms were a little beat up but the lobby was nice.
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 & I-74 Management on Nov 26, 2023
Thank you for sharing your feedback about your recent stay. We appreciate your honesty, and we're glad to hear that you found our staff very nice. Providing excellent service is crucial to us.We apologize if the breakfast did not meet your expectations. Your feedback is valuable, and we will review our breakfast offerings to see where improvements can be made.We also appreciate your observations about the rooms and the lobby. We'll use this information to address any areas that may need attention and ensure a more consistent experience for our guests.If you have any specific suggestions or preferences for your next visit, please feel free to let us know. We value your input and hope to have the opportunity to enhance your experience during your next stay.Thank you for choosing our hotel, and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Gina M

Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Dec 9, 2023
Fantastic! Thank you for the perfect score! We're thrilled to hear that you had a great experience. If there's anything specific you loved about your stay or if you have any suggestions for us, feel free to share. We appreciate your positive feedback, and we look forward to hosting you again in the future! Safe travels!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, room comfort
Quiet and Clean
The hotel was clean and quiet. Bed was very comfy. We had driven about 15 hours and were exhausted. It was convenient to the freeway as well. The only negative was the bathtub was pretty banged up in our room, it really needed replacement. Other than that it was a lovely hotel
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 & I-74 Management on Nov 26, 2023
Thank you for taking the time to share your experience with us. We're pleased to hear that you found the hotel clean, quiet, and convenient after a long drive. It's great that the bed provided a comfortable rest for you.We appreciate your feedback regarding the bathtub, and we apologize for any inconvenience. Your comments help us identify areas for improvement, and we'll certainly take a closer look at addressing this issue.We're glad to know that overall, you found the hotel to be lovely. If there's anything else you'd like to share or if you have specific preferences for your next visit, please feel free to let us know. We value your input and look forward to the opportunity to host you again in the future.Safe travels!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean and reasonable hotel
The staff was very friendly and helpful and polite. The hotel was very clean despite some renovations. Our room very clean and bed was comfortable. They did have a small hot breakfast despite renovations. Highly recommend staying here.
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 & I-74 Management on Nov 26, 2023
Thank you for your glowing review! We're delighted to hear that you had such a positive experience during your stay.It's fantastic that you found the staff to be friendly, helpful, and polite. Providing excellent service is a top priority, and we're thrilled to know that the team made a positive impact on your stay.We appreciate your understanding during the renovations and are pleased that despite the ongoing improvements, you found the hotel and your room to be clean and comfortable.Thank you for recommending our hotel. We truly value your feedback, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future. Safe travels!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
We were pleased with our stay. Even though theyt are doing some renovating, it did not cause any problem - no noise theat we noticed, and even thought the breakfast area was closed, they still offered scrambled aggs and sausage. The front desk clerk on duty was very friendly and gave me some good tips on things to do over the weekend.
Stayed 2 nights in Nov 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Nov 16, 2023
Dear Guest, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that despite the ongoing renovations, your stay was a pleasant one. It's wonderful to know that you didn't experience any disturbances and that our team went the extra mile to ensure your comfort.It's fantastic that you enjoyed the breakfast options and that our staff, especially the front desk clerk, contributed to making your weekend special with their friendly service and helpful tips. We strive to create a welcoming and enjoyable atmosphere for our guests, and your feedback reinforces that we're on the right track.If you ever find yourself back in the area, we would be honored to host you again. If there's anything specific you love or any suggestions you have for us, feel free to share. We appreciate your kind words and look forward to welcoming you back in the future.

6/10 Okay

Jennifer

Traveled with family
No frills
Was less than impressed with breakfast and lack of interest to add food. Seating was tight due to dining room construction
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Nov 16, 2023
Dear guest, We appreciate your candid feedback about your recent stay with us, and we sincerely apologize for any inconvenience you experienced, especially regarding the breakfast and dining area.It's disheartening to hear that the breakfast did not meet your expectations, and we understand the importance of a satisfying start to the day. Your comments regarding the lack of interest in adding food and the tight seating due to construction are duly noted. We apologize for any inconvenience this may have caused and assure you that we take your feedback seriously.Rest assured that your comments will be shared with our team as we continuously work towards improving our services. We genuinely appreciate your insights as they help us identify areas for enhancement.If your travels bring you back to our area, we would welcome the opportunity to make it up to you with an improved experience. Please feel free to reach out to our guest relations team if you have any further comments or if there's anything specific you would like us to address.Thank you for bringing these matters to our attention, and we hope to have the chance to better serve you in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No Frills But Comfortable Bed and Room
Staff was not very friendly or helpful when talking with them. Breakfast was minimal. If you just want a quiet comfortable room with not much else, this is your place to stay.
Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Nov 16, 2023
Dear guest,Thank you for taking the time to share your thoughts about your recent stay with us. We're pleased to hear that you found comfort in our beds and rooms; providing a relaxing and quiet environment is important to us.However, we're disappointed to learn that your interactions with our staff fell short of your expectations. Please accept our sincere apologies for any lack of friendliness or helpfulness you experienced. Your feedback is valuable, and we will address this internally to ensure that our team provides the warm and helpful service that we aim for.We also appreciate your comments on the breakfast offerings. We understand the importance of a satisfying start to the day, and we will review our options to see where we can make improvements.Your insights are crucial to our continuous efforts to enhance our guest experience, and we hope to have the opportunity to welcome you back and exceed your expectations in the future. If there's anything specific you'd like us to address or if you have additional feedback, please feel free to reach out to our guest relations team.Thank you for choosing to stay with us, and we look forward to the possibility of hosting you again.

8/10 Good

Brad

Stayed 1 night in Nov 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Dec 3, 2023
Thank you for your rating! It seems like you had a generally positive experience. If there's anything specific that could have made it a perfect score or if you have any feedback to share, we'd love to hear it. Your input helps us strive for excellence, and we appreciate your choosing us for your stay. Safe travels!

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Bloomington
We needed a safe, clean, quiet, comfortable place to stay for 2 nights that served a hot breakfast. Comfort Suites checked all those boxes. The lady who worked the hot breakfast at the hotel on Halloween morning did an excellent job of keeping the food items hot and well replenished as well as keeping the dining room clean. Thanks!
Stayed 2 nights in Oct 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Nov 7, 2023
Thank you for sharing your positive experience! We're thrilled to hear that Comfort Suites met all your needs for a safe, clean, quiet, and comfortable stay with a hot breakfast. It's fantastic to know that our staff, especially the lady working the breakfast on Halloween morning, made a positive impression on you. We appreciate your kind words and look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Comfort Suites Bloomington I-55 and I-74 on Nov 3, 2023
We are thrilled to hear that you gave us a perfect 10! Thank you so much for taking the time to share your positive experience. It means the world to us. We're delighted to have exceeded your expectations, and we look forward to welcoming you back for another fantastic stay. If there's anything specific you love or any suggestions for improvement, feel free to let us know. Your feedback is invaluable to us!