Reception

Reviews of The Book Hotel

3 out of 5
The Book Hotel
Carrera 5 #57-79, Bogota, Distrito Capital

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 66 reviews" "
Rating 8 - Good. 31 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

KG, Oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moved us to another hotel without consultation
The Book Hotel informed us while we were in the car from the airport that they had rebooked us in a different hotel in a different neighborhood. We were told that the reason was the hotel was experiencing a water problem. All of this is fine, except they had many opportunities to tell us about this problem before we were in the car. We had prepaid for the hotel through Expedia and The Book Hotel made other arrangements with a new hotel without our consent. I called Expedia that night to complain. Expedia emailed me the next day that The Book Hotel denied my request for a refund.

8/10 Good

Robert, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a lovely neighborhood
Beautiful hotel in a lovely neighborhood. This place is in an active neighborhood but a quiet street. A short walk to great restaurants and fun night life. The Wi-Fi was a little weak in my room, but that's minor compared to how kind and helpful the staff were and what a great location this was for enjoying Bogotá.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you need in a hotel
I give the Book Hotel 5 stars for value and charm. This hotel is in probably the best part of the cool neighborhood, Chapinero. I had a room that was situated nicely with a view of the quiet street out front and the the mountain. The lobby is charming and clean. The kitchen and dining are cozy and the service is great. The staff are very polite and patient and kind. The manager Miguel is very helpful and nice. You get exactly what you need in a hotel, at a great value. Now that I know about The Book Hotel, this will be my first choice.

8/10 Good

Paco, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, albeit a bit noisy at times.
Doors could be thicker... Breakfast is simple but adequate.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Waiting for us at 2:30 am with a smile...checked in and I our room in10 min...one hour slow stroke to old city and same in other direction to zone rosa....restaurants in both area more in the.zona rosa...streets are quiet at night.....would stay there again

4/10 Poor

jorge, san pedro

Liked: Staff & service
Disliked: Property conditions & facilities
hotel pics dont show the real state of hotel
this place cannot be called a hotel, its a house with rooms , really deteriorated the breakfast is really not a buffet, it only is 2 fruits and an egg whichever style, and the eggs are not that good, the rooms have a lot of wear, the carpets are all stained, really not worth the price. also the area where its located is known in bogota for certain kind of people, no comments the only good thing about the hotel is the staff, is really friendly and helpful.

8/10 Good

Tony Alba, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Very cozy place, service personnel are kind and helpful but the furniture is a little dated and uncomfortable.

8/10 Good

Mauro, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Loacated in the center of the city.
People is kind during check in and check out. Breakfast included has different options to eat/drink.

8/10 Good

SRM, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
I enjoyed my stay at this hotel and would stay again if the opportunity arose. The room was small, but functional and even though it lacked an outside window it was in a small courtyard and received a reasonable amount of light from the interior window. The included breakfast was good as was the service at the hotel. Staff were very helpful when we needed assistance with cabs or suggestions on where to dine close by. There is a great restaurant named minimal very close and also a good Italian restaurant close by whose name escapes me. We received a great price on the room and for the price it was good value in a very accessible part of the city.

8/10 Good

Tony, South Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, like staying at someone's home
Had a non smoking room with a queen size bed, Sony HDTV with cable &free WiFi, small refrigerator, and an electronic safe in the closet. Beautiful view from my second floor windows facing the mountains. Warm and friendly staff all the time, had free breakfast (delicious omelets with toast, fruits, coffee, and juice), also a nice menu available. 5 minute walk to the restaurants, banks, bars, park, ect. And don't forget the fresh markets that you can shop at to fill your fridge during your stay. Also felt very safe.

10/10 Excellent

Gustavo B, Atlanta, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work and Play
Good location, very close to lots of food and LOURDES church which is a cool plaza that has lots of people walk around and socialize. You are at the foothills and can be up the mountain on a short jog. This was super fun, because the views were great looking out over the city on a run up the hill. It is quiet enough that you can get a good nights rest. There is no office space(at least not in my hotel room) and the beds were a bit stiff, but for the price it was a very cool local place with a lot of charm.

8/10 Good

Vaughn, Denver CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place- but issues.
Overall I think it was a good deal, for a no frills hotel, was clean and comfortable, not many amenities. The safe in the room didn't work and they didn't seem to care to fix it, it wasn't even big enough to put a full size lap top in so kind of useless. The Bathroom floors were very slick and dangerous, fell in the shower numerous times, understand they don't have the same safety considerations as in the US. The are is nice, kind of noisy, but Bogota is not a quiet town. The free breakfast was very nice, fresh fruit, fresh squeezed oj, coffee, toast and eggs, one of the tastiest free breakfasts I have had. The staff was nice but didn't speak much English but it all worked.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Neighbourhood
The Book is a beautifully restored brick building nestled in a quiet neighbourhood. Our room was clean and bright with a modern bathroom. Shower had plenty of hot water and there was a comfy duvet to snuggle under for the cooler nights. Breakfast was basic but good. The staff were friendly and we felt that although our stay here was a little mode expensive than our regular budget, that we still received good value for the money.

10/10 Excellent

Nicole, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, great location
Perfect location- right off la septima but still nice and quiet, between downtown touristy spots and the great restaurants and shops further up in chapinero and zona T. Staff is very nice and breakfast was tasty.

8/10 Good

Matt, Cuenca Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the money.
Overall this is a very good hotel for the money. It is centrally located so you can get to the historic district and also Zona Rosa by taxi or bus. One night a dog was barking and kept me up otherwise it was very quiet and the bed was very comfortable. Breakfast was mediocre and I opted for eating at another restaurant after the first two days. The bar was closed (they don't have one, but you could buy a beer from the front desk. They ran out of bottled water for a couple of days. So you get what you pay for. All in all for the money I would return.

4/10 Poor

Gerardo, bogota

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hot water takes 15 min to get warm
Hot water takes 15 min to get warm, WC don't flush I was changed twice from room because of that, rooms have a not nice smell. Design of the shower is terrible. If you turn off the light the outlet get without power, so you can't charge your phone you have to unplug the lamp.

8/10 Good

k, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sweet quiet place for an I dependent traveler.
Book hotel is in a large old building, that has had a modern renovation. Everything is nice and clean and peaceful about the place. The architect for the renovation made it look nice but missed a few things -there are glass doors that slam in the wind,,rough edges to the tiles in the shower, and loads of little steps throughout the space. The staff were very kind. I spoke minimal Spanish and we could communicate perfectly (they let me practice my bad Spanish!). This is not a tourist hotel, they called cabs but did not provide advice on tours, museums, etc. The neighborhood is lovely, there was a tapas bar and restrau t (min mal) that were both excellent. The area was peaceful for short walks, and a five US$ cab to the north or candeleria. Breakfast was eggs, fruit, and juice. Simple.but good.

6/10 Okay

Brett, Washington, DC

Liked: Staff & service
Great value hotel.
Rooms were clean, staff were pleasant. Beware street noise if you're situated along the front of the hotel. Windows were thin so noise from cars as well as nearby park were a bit loud for us until we were able to move to the back of the hotel. Beds were a little hard for our preference, but was not an issue. Staff were friendly and accommodating to our requests, even helped us make dinner reservations on a couple of occasions. Overall was a cute hotel and fine for the value, though not as close in proximity to shops and sites as we had hoped. Complimentary breakfast was a nice bonus.

10/10 Excellent

Antigone, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I loved this hotel! It's a small boutique hotel but the rooms are spacious. I shared a room with two friends and our room was spacious, comfortable, and clean! The hotel serves free breakfast, which we took advantage of during our stay. You get a choice of juice, coffee, eggs, fruit, and bread. The coffee was amazing. Another feature that I was impressed with was the shower. The water pressure was great. There are stores and restaurants conveniently located near the hotel. Getting a taxi was no trouble. In addition, the hotel staff was so friendly and accommodating. I will definitely return to the Book Hotel.

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Frank, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable Stay
A surprisingly enjoyable stay. The staff was extremely nice, always near by and helpful. The room was large enough for 4 adults, but storage space was lacking. Loved the ambience of the wooden staircase and floors.

10/10 Excellent

Andy, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice location
2nd time stay. They give me another room with good wireless condition

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quiet neighborhorhood
The hotel is located in a quiet area of Chapinero close to many good restaurants and bars. We walked around the neighborhood a lot and always felt comfortable and safe. The hotel service is efficient and courteous. The free breakfast (coffee, juice, eggs, toast and fruit) was fresh and tasty. The hotel is modern and our room was cleaned very well, but some minor details should be taken care of. For example, our shower curtain had seen better days. For the quality/price, I would definitely return to The Book Hotel.

10/10 Excellent

Andy, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff
Nice hotel, just few of rooms; less English speaking staff, but the service is excellent. My credit was found by house keeping and put on the desk when I back. The wireless sometime works bad.

4/10 Poor

Semi, Boston

Disliked: Staff & service
Showing its age
While this hotel is in a very lovely building, it's starting to show some wear - stained carpets, broken lamp shades, etc. The biggest inconvenience was that our room key did not work, and the staff was not able to fix it after two days. So every time we wanted into our room, we had to ask the staff to let us in. I was also very disappointed by the location - it's not a great neighborhood, better off staying near Candelaria.

10/10 Excellent

joe, st. petersburg, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
This boutique hotel is nicely furnished, everything seems fairly new. The included hot breakfasts are cooked to order, with fresh fruit and freshly squeezed juice. it's an inexpensive taxi ride to the historic parts of the city and there are plenty of restaurants within walking distance.

10/10 Excellent

travis, mississippi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, staff makes it a wonderful stay.
the staff is very friendly. the hotel is quaint but fairly noisy from outside, not within. i stayed two days and it was the best place instayed in colombia as far as knowledge of local areas and help in getting to them.

8/10 Good

Diana, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Bad acoustics
Cab drivers have a pretty hard time to find the hotel, but I think the location is interesting considering that it is situated in a quiet residential neighborhood. I didn't get a chance to walk around the immediate area, but I could tell that it would be a leisure walk. Close to the main road, so there won't be a problem accessing the buses. Room is nice and clean, I like how the hotel use to be an old mansion retrofitted into a hotel. Breakfast is fairly straightforward and decent, pretty much just omelette, coffee, fruits, and bread. The only complaint I have is that the acoustics of the room was horrible. Our room was facing the street and we could hear almost everything in our room (indistinct conversations and cars driving by). It's hard to imagine the brick wall was paper thin is absorbing sound. In terms of service, the concierge was very nice, but struggled with their English. My Spanish is non-existent, so it was a little difficult to communicate. Otherwise, a pretty good hotel.

6/10 Okay

John, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Over priced
Too basic for price, no restaurant, do not take credit cards, lacks hotel amenities.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great location, friendly staff
Nice hotel in a quiet neighborhood that is walking distance to some great restaurants, easy access to the a main street meant easy access to taxis

6/10 Okay

Lara

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jay and Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Step into your own mansion
Definitely off the beaten path. A converted mansion in a very pleasant residential neighborhood. Distant from most "name" restaurants. The bed in our room had a very thin mattress on a stiff frame, but other beds are fine. We enjoyed having the bay window. The room was elegant and well fitted out. The bath, while small, had real pizazz. Service was excellent. Breakfast was fine with home squeezed mandarina juice. We will be back. This will always be our choice when in Bogota..

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mario, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple or business traveler hotel.
Small boutique hotel, great ambiance. The lunch and dinner choices were tasty and well cooked, breakfast could be better with some pastry choices instead of just scrambled eggs, coffee and toast. The room was spacious and well appointed. i would recommended to my friends. The hotel is in an upscale neighborhood with safe walking to distances to restaurants and shops.

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-Located Hotel with Friendly Staff
I enjoyed my stay at Hotel Alma. The staff were very friendly and gave useful information when I needed it - including helping me plan a trip to Cartagena in between my days in Bogota. Breakfast was good - make sure to inquire with the kitchen staff is there's something you want that's not in the laid out continental breakfast (e.g., omelets etc.). Hotel is well located in a safe, residential neighborhood. Cabs arrive promptly when called by the hotel and cab fares to other neighborhoods within Bogota are very affordable.

8/10 Good

Patricia, Cali, Valle del Cauca, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel close to Universidad Javeriana
It is a small hotel, very clean, located in a nice neighborhood, close to restaurant, to universities: Javeriana and La Salle, to services like beauty salon, to fast food, to fast supermarket. The best of all, a very good price compared with similar hotels.

10/10 Excellent

Carmen, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
small hotel in the middle of a quiet neighborhood. 10 minutes walking distance from the best restaurants in bogota. staff was very friendly and helpful with our trip. excellent choice with a very convenient cost. if i ever return to bogota, i will definitely stay here again and will recommend to anyone vacationing there.

10/10 Excellent

Corrine, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, friendly and helpful
We were very happy with the hotel. It is a new hotel so they are still working on a few things. The beds were very comfortable, the shower was amazing, and the staff were very helpful getting us were we wanted to go. The neighbourhood was very nice. Close to restaurants and easy access to the downtown area. Breakfast was great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Gilles

Disliked: Staff & service, room comfort
Très mauvais...
Très décevant.... beaucoup de bruit ... et l'hôtel n'a jamais retrouvé une boîte de macarons oublié dans le frigidaire malgré des appels répétés le jour même de mon départ. à éviter. ..

10/10 Excellent

Ivette, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel/librería
El hotel está hermoso, es una casa antigua adecuada para ser hotel. La atención de todo el personal es excelente, la decoración es lo máximo. El hotel también es librería y el desayuno está incluido en la tarifa del hospedaje. Un concepto muy diferente que se disfruta mucho!!

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Que ambiente tan bonito
Es un hotel bonito, romantico, muy frio; tiene una libreria biblioteca absolutamente increible. Le falta un poco de pintura y detalles menores. La gente es amable y dispuesta a ayudar. Restarurantes cercanos muy buenos. Desayuno aceptable,pero mientras las personas desayunan pueden ver un buen libro situacion que hace un desayuno inigualable. Que buen ambiente. Volveré a pesar de pequeñas fallas.

8/10 Good

Wendy, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para descansar y pasar unos buenos dias
Hotel muy lindo, es como biblioteca. Muy tranquilo, bien ubicado! Un detalle con el agua de la regadera que se fue cuando me bañaba por la tarde y la puerta del cuarto la tenía que cerrar con llave la recepcionista. Pero todo Lo demás muy bien!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Agradable y acogedor
El servicio fue muy bueno. La zona agradable. La comida buena. En el check in tardé 1 hora. La habitación tenía algo de basura en los cestos y unos algodones usados en el baño.

8/10 Good

Jenny, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi är supernöjda och rekommenderar varmt detta hotell. Ligger i ett lugnt område och med gångavstånd till centrum.

10/10 Excellent

juan elias, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bogotá Súper !!!!!!
Me gustó mucho la atención Solo deberían variar los desayunos. Muchas gracias