Courtyard

Reviews of Hotel Habitel Select

3.5 out of 5
Hotel Habitel Select
Avenida El Dorado, 100-89, Bogotá, Distrito Capital

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1003 reviews" "
Rating 8 - Good. 211 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 76 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Javier

Liked: Staff & service
Beds are not comfortable and the room was a bit dusty. No towels were available upon arrival. Shower was excellent (good water pressure) Buffet breakfast was good Very friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel so glad when I can find hotel like you to the last moment and I get excellent service, thank you
Stayed 1 night in Apr 2024
Response from Cordial Saludo on Apr 22, 2024
Good morning, dear Luis, For us it is a pleasure to know about your experiences in our facilities, we work daily to offer an excellent service to our guests.

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Experience on Apr 22, 2024
Estimada Norma, saludos.Gracias por tu buena puntuación de los servicios en Habitel Select.Te esperamos pronto.

6/10 Okay

Emmanuel

Traveled with partner
Liked: Cleanliness
Pros: Close to the airport and they have a shuttle bus. Cons: No option to have early check in.
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 22, 2024
Dear Emmanuel, regarts.Thank you for your score.early check in is possible, as long as the hotel has availability, for this reason, sometimes we do not have rooms to be delivered before 3pm.We regret that on this occasion it was not possible to deliver the room at your arrival.

10/10 Excellent

Victoria

Very close to the airport and shuttle service,excelent. It could use a smoking section
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 18, 2024
Estimada Victoria, saludos.Gracias por tu excelente calificación, nos complace haber superado tus expectativas.Gracias.

10/10 Excellent

Arnal hudson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and near the airport
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 17, 2024
Estimado Arnal Hudson, saludos.Gracias por tu calificación, para nosotros fue un placer atenderte.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2024
Response from Guest Experience on Apr 17, 2024
Estimado james, saludos.Gracias por tu excelente puntuación.Esperamos poder tener la oportunidad de atenderte nuevamente y brindarte el excelente servicio que nos caracteriza. Gracias.

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 15, 2024
Estimado Carlos, saludos.Gracias por tu excelente puntuación, te esperamos pronto.Gracias.

10/10 Excellent

Jose, Lodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 15, 2024
Estimado José, saludos.Gracias por tu excelente calificación, nos complace saber que superamos tus expectativas, te esperamos pronto.Gracias.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar.
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 15, 2024
Estimada Brenda, saludos.Gracias por tu excelente calificación, para nosotros fue un placer atenderte. Gracias.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable facilities, a step away from the airport with shuttle transportation included. Just great!
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 15, 2024
Dear Javier, best regards.Thank you in advance for taking the time to fill out this survey and for your excellent rating.Especially for our location, transportation service and comfortable facilities.We look forward to seeing you soon.Thank you.

10/10 Excellent

Antonella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport with free bus shuttle!!! Breakfast was great!!!
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 15, 2024
Dear Antonella, greetings.Thank you in advance for taking the time to fill out this survey and for your excellent rating.Especially for our transportation and breakfast service.Thank you.

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay, but everything was good
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 15, 2024
Dear Carlos, greetings.We appreciate the time you took to fill out this survey and the excellent rating of our Habitel Select Hotel.We are pleased to know that we exceeded your expectations in the short time.We hope to see you soon in our hotels and continue providing the excellent service that characterizes us. Thank you.

8/10 Good

Rafael

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Experience on Apr 15, 2024
Estimado Rafael, saludos.Agradecemos tu buena puntuación, de nuestros servicios en Habitel Select, esperamos poder contar con tu visita pronto y que recibas el excelente servicio que nos caracteriza. Gracias.

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes away from the airport
Stayed 1 night in Apr 2024
Response from Guest Experience| on Apr 15, 2024
Estimado Michael, saludos.Gracias por tus excelente calificación y comentario positivo de nuestra ubicación.Te esperamos pronto.Gracias.

6/10 Okay

Oscar, Bogota

Traveled with family
Liked: Cleanliness
Very basic room. Not cozy or inviting. The basics
Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 15, 2024
Dear Oscar, best regards.We appreciate the time you took to fill out this survey.Our Habitel Select Hotel, is a fresh, light concept, with basic services, for travelers and visitors, who stay mostly for one night, however, has 24 hour room service, buffet style breakfast, laundry service, iron and dryer options on request and some other services with cost.For travelers who want more amenities and many more services, we offer our Habitel Prime hotel.We look forward to welcoming you again in our hotels and continue providing the excellent service that characterizes us.Thank you.

10/10 Excellent

Silvia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!! Breakfast was delicious and airport shuttle service was amazing!! Thank you
Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 15, 2024
Dear Ms. Silvia, greetings.Thank you for your excellent rating and positive comments about our breakfast service and transportation.For us it was a pleasure to serve you, we hope to see you soon.Thank you.

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff and rooms are very nice
Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 15, 2024
Dear Ricardo, greetings.We appreciate your excellent rating and positive comments about our excellent service, staff and rooms.We are pleased to have exceeded your expectations.Thank you.

10/10 Excellent

Johanna, CORAL SPRINGS

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 15, 2024
Estimada Johanna, saludos.Gracias por tu excelente puntuación para nuestro hotel Habitel Select, esto, nos permite mejorar día a día.Gracias.

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Staff was leasant and efficient. Room comfortable. Shuttle reliable. Although you could hear the planes at 4h30 am, the pillows were heavy (and very comfortable) so that one over my head blocked out the airplanes taking off. The complimentary fruit plate brought to my room after check in was a lovely touch.
Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 15, 2024
Dear guest, greetings.In advance, we appreciate the time you took in answering this survey and your positive comments.We are pleased to know that we have exceeded your expectations and look forward to welcoming you back to our hotels.Thank you.

10/10 Excellent

lisandra

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 17, 2024
Estimada Lisandra, saludos.Gracias por tu excelente calificación, nos complace haber superado tus expectativas.Te esperamos pronto.Gracias.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 15, 2024
Estimada Paola, saludos.Gracias por tu calificación positiva, esto nos permite seguir trabajando cada día más, en la excelente experiencia de todos nuestros huéspedes.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 18, 2024
Dear guest, greetings. We appreciate your excellent rating, we are pleased to know that we exceeded your expectations.Thank you.

10/10 Excellent

ROBERT

Stayed 1 night in Mar 2024
Response from Guest Experience on Apr 15, 2024
Estimado Robert, saludos.Gracias por tu excelente calificación, de nuestros servicios en Habitel Select.Te esperamos pronto.Gracias.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Perfect
Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 18, 2024
Dear guest, greetings. We appreciate your excellent rating, we are pleased to know that we exceeded your expectations.Thank you.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent connection to the airport as a hotel shuttle runs every half hour for 24 hours a day.
Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 13, 2024
Dear Michael, best regards.We appreciate your excellent rating of our services.It was an honor to serve you and we look forward to your visit to our hotels.Thank you.

10/10 Excellent

Robert, Darby

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality, quiet, safe, and a thankful refuge after a very long and frustrating day in the bureaucratic nightmare called El Dorado Bogotá airport.
Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 13, 2024
Dear Robert, best regards.Thank you for your excellent rating and positive comments about our Habitel Select hotel.We look forward to your visit in our hotels soon.Thank you.

8/10 Good

Diana

Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 7, 2024
Estimada Diana, saludos.Gracias por tu buena puntuación sobre nuestros servicios en Habitel Select, esto nos permite seguir mejorando cada vez mas.Para nosotros fue un placer atenderte, esperamos poder contar con tu visita pronto.Gracias.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, property conditions & facilities
Helpful staff
Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 5, 2024
Dear tomas, greetings.We appreciate your excellent rating and positive comment about our staff.We hope we can count on your visit again.Thank you.

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good and breakfest was great. Only issue would be how experience it is to dine there
Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 4, 2024
Dear Jamie, greetings.Thank you for taking the time to fill out this survey, it is very important to us.We appreciate your good rating of our services and we are pleased that the breakfast service was to your liking.Likewise, we will inform our colleagues in the F&B area about your comments about the dinner.Thank you very much.

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Mar 2024
Response from Guest Experience on Mar 4, 2024
Dear Miguel, greetings. Thank you for your excellent rating and positive comments from our colleagues.It was a pleasure for us to serve you, we hope to see you soon.Thank you.

6/10 Okay

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eliana at the front desk was great! Issues to work on: need more front desk staff and folks answering phones. Look for plugged drain pipes in bathroom sinks and fix issues.
Stayed 1 night in Feb 2024
Response from Guest Experience on Feb 28, 2024
Estiamda Luz, best regards.We appreciate the time you took to fill out this survey, for us it is very important, as it allows us to improve every day.We will take note of your comments about the details to work on and we hope that in a next occasion you will not have any inconvenience.

4/10 Poor

Rafael

Check it takes an eternity
Stayed 1 night in Nov 2023
Response from Guest Experience on Mar 4, 2024
Dear Rafael, greetings.Thank you for taking the time to fill out this survey, it is very important for us, because it allows us to improve every day. We are sorry for the delay in the registration and the inconvenience that this caused you, with the department in charge we will take the necessary measures so that this does not happen again.Thank you.

4/10 Poor

Olga Lucia

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn’t had water at all.No for washing teeth or showers.terrible!!!
Stayed 1 night in Feb 2024
Response from Guest Experience on Feb 26, 2024
We are sorry to hear about your experience at Hotel Habitel Select. It is unacceptable to not have water for basic needs such as washing teeth or showering. Your feedback will be shared with the hotel management for improvement. Thank you for sharing your review.

8/10 Good

jutta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport and a nice breakfast included!
Stayed 1 night in Feb 2024
Response from Guest Experience on Mar 4, 2024
Dear Jutta, best regards.We appreciate your good rating and positive comments about our location and breakfast service.It was a pleasure for us to serve you and we hope you will come back soon.Thank you.

4/10 Poor

Keyla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Experience on Mar 4, 2024
Estimada Keyla, saludos.Gracias por el tiempo que tomaste en el diligenciamiento de esta encuesta, lamentamos que tu experiencia no haya sido memorable.Esperamos poder atenderte nuevamente y poder brindar el excelente servicio que nos caracteriza.Gracias.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, convenient, very close to the airport
Stayed 1 night in Feb 2024
Response from Guest Experience on Mar 4, 2024
Dear Greg, greetings.We appreciate your excellent rating and good comments.We hope to be able to serve you again in our hotels very soon.Thank you.

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient since it's so close to the airport with breakfast included and free shuttle service.
Stayed 4 nights in Jan 2024
Response from Guest Experience on Mar 4, 2024
Dear Jose Antonio, greetings.Thank you for your good rating and excellent comments about our location, free shuttle service and breakfast.We look forward to having you visit our hotels again and provide you with a memorable experience. Thank you.

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location
Stayed 1 night in Jan 2024
Response from Guest Experience on Mar 4, 2024
Dear Sandra, best regards.Thank you for your good rating of our services and comments about our location. We are pleased to know that your stay in our Habitel Select hotel was to your liking.Thank you.

4/10 Poor

KAYLIA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was filthy, towels torn, mold between tiles, shower curtains stained and dirty. We were just too tired to ask for a change in room and we would be staying for less than 7 hours.
Stayed 1 night in Jan 2024
Response from Guest Experience on Mar 4, 2024
Dear kaylia, greetings.Thank you for taking the time to fill out this survey, as it allows us to improve day by day.We are sorry to hear that your stay at our Habitel Select hotel was not entirely pleasant.The housekeeping area, took careful note of your comments, in order to provide the best service to all our guests.We hope that on your next visit, you will receive the excellent service that has always characterized us.guestexperience@habitelhotels.comThank you.

4/10 Poor

Morris, Doral

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Service was good only the shuttle bus could not wait 1 minute for us to take us to the airport just drove off without waiting
Stayed 4 nights in Jan 2024
Response from Guest Experience on Mar 4, 2024
Dear Mr. Morris, greetings. We appreciate your rating and comments about our services at Habitel Select.We understand your discomfort regarding the transportation, sometimes the transportation can not wait so long, for the same requirement of the guests, we hope your understanding.Thank you.

8/10 Good

Maria Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit on the older side, no fridge, no microwave and for us it was needed.
Stayed 2 nights in Jan 2024
Response from Guest Experience on Mar 4, 2024
Dear Maria Gabriela, best regards.Thank you for your good rating of our services and comments.Indeed in the rooms of our hotel Habitel Select, we do not have this type of appliances, we recommend for a next stay, use our hotel Habitel Prime, where some of our rooms you can find these items.Thank you.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I booked a room at the Prime section thinking it was better than the Select but I was not able to sleep. Since I checked in early, they gave me a room all way back of the elevator. The windows were painted so no view outside. I was not able to sleep well due to extreme noises in the outside. People talking loud, throwing objects. Moving thins. These noises were on and off all night until 3:30 am. My flight was early so I needed to get ready at 5:00 am
Stayed 1 night in Jan 2024
Response from Guest Experience on Mar 4, 2024
Dear Mary, greetings.In advance, we appreciate the time you took to fill out this survey, it allows us to improve day by day.We regret not having met your expectations, we will take the appropriate corrective actions and that this type of situation does not happen again.Thank you.

10/10 Excellent

Stanley White

Traveled with family
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Guest Experience. on Jan 22, 2024
Estimado huésped, saludos.Agradecemos su puntuación y nos complace saber que superamos sus expectativas.Esperamos su vista muy pronto y poder brindarle el excelente servicio que nos caracteriza.Gracias.

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Experience. on Jan 22, 2024
Dear Mr. Donald, regarts.We appreciate your positive score, for us it is very important, since it makes us improve day by day.Thank you.

6/10 Okay

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room did not supply a few things. Room service was rude.
Stayed 1 night in Jan 2024
Response from Guest Experience. on Jan 22, 2024
Dear. Mr. Flores.We appreciate the time to fill out our survey, for us it is very important, since it makes us improve every day.We regret in advance that the service received has not been the best, we will take the necessary measures to continue improving in all our areas and provide the best experience to our guests and clients.We apologize for what happened and we hope that we can count on your visit to our hotels and that you can have a much more pleasant experience. We regret that this was not the case on this occasion.

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food in hotel. Good breakfast as well. Free airpirt shuttle. Super close to airport.
Stayed 1 night in Jan 2024
Response from Guest Experience. on Jan 22, 2024
Dear Mr. Zachary, regarts.We appreciate your positive comments and your score.For us it was a pleasure to serve you and also to know that we exceeded your expectations.We hope to have your visit again and that you always live the best experience.Thank you.

8/10 Good

JOSE

Stayed 1 night in Jan 2024
Response from Guest Experience. on Jan 22, 2024
Estimado Sr. Tarazona, saludos.Agradecemos su muy buena puntuación, esto nos permite mejorar cada día más.Lo esperamos pronto.

2/10 Terrible

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue for the shower. Every time I used the shower. It does not drain. They need to fixed the drainage. Plus it kind flooded my room.
Stayed 1 night in Jan 2024
Response from Guest Experience. on Jan 22, 2024
Dear Mr. Joseph. regarts.We appreciate you taking the time to fill out our survey, it is very important to us, as it makes us improve every day.We regret in advance that the shower did not work correctly, we will take the necessary measures to continue improving in all our areas and provide the best experience to our guests and clients.We apologize for what happened and we hope that we can count on your visit to our hotels and that you can have a much more pleasant experience. We regret that this was not the case on this occasion.

10/10 Excellent

Lumi

Yes
Stayed 1 night in Jan 2024
Response from Guest Experience. on Jan 22, 2024
Estimado huésped, saludos.Gracias por el diligenciamiento de esta encuesta, para nosotros fue un placer atenderlo.Gracias.