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Reviews of Hospedium Hotel Urban Bogotá Javeriana

3 out of 5
Hospedium Hotel Urban Bogotá Javeriana
Carrera 7 No 43-47, Bogotá, Distrito Capital

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 129 reviews" "
Rating 8 - Good. 67 out of 129 reviews" "
Rating 6 - Okay. 21 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler
Breakfast was not great, wifi failed every ten minutes, no garbage cans in the room, not allowed to make local calls from the room to cell phones and wayyyyyy to overpriced for what you get in return.
Stayed 3 nights in Feb 2020
Response from Recepción on Mar 19, 2020
Agradecemos su visita.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was ok for the price...the breakfast was little bit,
Stayed 2 nights in Jan 2020
Response from Recepción on Mar 19, 2020
Agradecemos su visita

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Agradecemos su elección on Oct 20, 2019
Agradecemos su elección

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019
Response from Agradecemos su elección on Oct 20, 2019
Agradecemos su elección

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
PROS: Good price, nice location, good breakfast, large parking lot CONS: Very small shower
Stayed 1 night in Aug 2019
Response from Hotel L'etoile on Aug 23, 2019
Muchas gracias

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay - mostly good value for money
Had stayed here before, generally good value for the money and quite comfy rooms, though this time none of the nice rooms were available: a 5th floor room to the front with balcony doors not closing well receives a lot of noise from the street, and an internal room on the 2nd floor is a little dark and there was some construction noise. The hotel should really get some more TV channels, the selection is extremely limited. Basic breakfast included. Plenty of decent lunch-type restaurants close by (university area), nice gym next door.
Stayed 2 nights in Jul 2019
Response from Gerencia on Jul 15, 2019
Thanks for your comments. We hope to receive you in the next opportunity

8/10 Good

VM, Michigan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Easy in and out to downtown and the various neighborhoods; easy to get to the airport (under 25min!... I've stayed in other zones and it always take at least one hour). The staff is friendly; our room was small for two people but fine for one. We did not stay much in the room so that was not an issue. Food options are more or less available (we did not find much on Saturday night nearby); it is also safe because of the proximity to the university. There are two very conveniently located express supermarkets and very close bus stops. We loved the location.
Stayed 3 nights in May 2019
Response from Vincent on May 17, 2019
Thanks for your comment. We hope to host you again. It was a pleasure.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience.
Stayed 2 nights in Oct 2018
Response from Hotel L'etoile on Nov 20, 2018
Siempre estamos para cumplir las expectativas de nuestros clientes

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Short-term stay
Well taken care of, clean hotel close to universities, restaurants, Transmilenio bus and a large park. Room had a very comfy king-size bed, the building was quiet and breakfast better than at most hotels of this price range. Good value for money. Room was of decent size and bright, it faced the busy 7th Avenue so had a bit of a view, though that also meant that early mornings there was a bit of traffic noise despite the (large) double-pane windows.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice not expensive
Convenient location for my visit Very quiet and good breakfast
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of little problems
Could be a nice hotel. Right across from university. Lots of construction going on day and night. Bed was comfortable. Shower had hot water and good water pressure. But there were lots of little problems. Had to stand outside in a construction zone when I arrived because there was no one to let me in. Construction was LOUD in the upper levels of the hotel. Also, the construction on the street goes all night. No internet in the room, only in the common area. Elevator not working when I left - so had to lug everything downstairs. They called me a yellow taxi - the worst part - and the guy started talking to someone else on Whatsapp about me (my spanish is bad, but I can understand it OK), then he tried to take me to the north of the city, when I was going to the west. Finally I argued with him about the direction we were going and he took me to my destination. Called the hotel. They said they'd look into it, but I never heard back. I'd try someplace else.
Stayed 2 nights in Nov 2017

6/10 Okay

Abdiel, Puerto Rico

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is ok
I was only one day there but in that day did not like a lot the facility. The receptionist was ok; the room did not have heater, have a light bulb no working; the breakfast es poor. Well overall for the price I did not expect more.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Solid three star hotel
Solid three star hotel. Minor points for improvement are: coffee quality, TV needs more English channels (including English news channels), and some staff members need to treat frequent guests with respect, courtesy and to acknowledge their patronage instead of conveying petty hotel policies. The latter points are minor irritants in the grand scheme of things. The hotel is also situated in a good area with lots of amenities.
Stayed 1 night in Oct 2017

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid three star hotel with many amenities nearby
Good hotel in area with lots of nearby amenities. Points of improvement (which are minor) is that email responsiveness is lacking, cable tv package should include some english news channels, and coffee quality is poor.
Stayed 2 nights in Oct 2017

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Good
This is a basic hotel. It is the right relation for money and value. Basic breakfast and good location. Hotel front desk provides very basic info about services in the area so use your wi-fi and do your own research.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean safe hotel close to a major university
Clean and safe hotel with very nice staff in front of Javeriana University in the main artery of Bogota : carrera septima. 40 minute walk to the Gold Museum and the historic downtown district and if you go in the opposite direction you can reach the elegant Zona Rosa. If you do not want to walki, taxis are many and relatively cheap from there.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice low cost hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel hasn't weekend restaurant service, small toilet room and breakfast is not The best.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Daniel on Jun 4, 2016
Thank you for staying with us.

8/10 Good

Jaider, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Amazing Breakfast
Had a good stay in a good location and great buffet breakfast.
Response from Daniel on Jun 4, 2016
Thanks for staying with us Jaider.

10/10 Excellent

Igor, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very positive
everything was great...service, big bed, nice bathroom, good breakfast and nice service...excellent value for the price...
Response from Daniel on Apr 16, 2016
Thanks for staying with us Igor!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, very nice staff. Good breakfast, clean and big room, it is real that the shower is small but it was no problem for me!
Response from Vince on Feb 12, 2016
Great to hear you enjoyed your stay with us! Hope to welcome you during your next trip to Bogota, Colombia.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
It was great! Right across the street from a place to get decent food and 30 minutes walk from Plaza del Toros.
Response from Daniel on Apr 16, 2016
Thanks for the feedback!

6/10 Okay

Manuela Sanin, medellin

Liked: Staff & service
Ok hotel excellent ubication
The hotel ubication is pretty good close to everything, but the bathroom was really small, the shower was a bit small. The hotel staff pretty nice but from the room you can lisent everything.
Response from Vince on Feb 12, 2016
Hi Manuela, thank you for the feedback. Our team works hard every day to make sure we provide the best service!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
The hotel is in a great area. It's close to all the major attractions. Can't complain about that at all. The breakfast is an actual full breakfast, fruit, coffee, fresh juice, cereal, bread, eggs. It was a nice surprise in the morning. The staff was extremely accommodating and nice.If you stay along the major road, it gets loud. I didn't mind it but my girlfriend hates noise so we moved rooms, which had no issues. The bed was a little stiff for my taste but my girlfriend loved it and slept like a baby. Also, the tv had great variety if you just wanted to relax for a bit. I got caught up on "The Walking Dead" lol. The only real complaint is that the shower is small, very small. It's just big enough for one person but you couldn't really move around in there. I think it was as big is the little closet but the water was hot and the pressure was good. I'm sure other rooms have a bigger shower but we just got stuck with that one. That's pretty much it. The staff really made up for whatever was lacking.
Response from Vince on Feb 12, 2016
Thanks for your feedback Mark, it's important for us to be able to improve our service.

10/10 Excellent

Howard, Honolulu, Hi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Staff are really nice and speak very well English. Toilet is on the small side but huge shower. Def would stay here again. H

8/10 Good

Jesus

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Darrell, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
It served its purpose
No one spoke English. we were stuck with using google translate on the front desk clerk computer. There also construction going on early in the morning so we're waken up with that. The shower was really small. The breakfast was ok. Everyone was nice even if there was a language barrier. We were offered agua when we arrived which was amazing because me and my friend were dehydrated(altitude) it was perfect for us because we were close to the bars we wanted to go to. If you want to be closer to the tourist attracting stay around calle 13 and Carrera 7
Response from Daniel on Sep 19, 2015
Thanks for your feedback Darrell. Our staff is working on improving their English, so hopefully next time we can welcome you without the use of Google Translate.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Overall it was a good stay, especially for the price. The only downside was that there was construction going on next door.

10/10 Excellent

Antoine, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great hotel with a very good price-quality ratio! The building is located on Carrera 7 so very useful for getting buses south to the city center or heading north. The windows' glass is thick so we do not hear traffic to much as I was worried about. The staff is very friendly and willing to help anytime!!!

8/10 Good

sergio, bogota

Liked: Cleanliness, staff & service, room comfort
Nice hotel for the price
Nigth staff friendly than day ones, cozy hotel on budget.

2/10 Terrible

Meridith, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction, slow wifi and Freezing rooms!
This hotel has a lot of potential, but it was undergoing remodeling when I stayed there -- construction dust made everything dirty, and the restaurant was closed. The worse part was that the rooms are FREEZING! I had to sleep in my jacket and hat, thick socks, etc. Bogota is chilly, and this hotel had no climate control at all. The wifi was also very slow and intermittent -- while trying to upload a work project online, the internet speed was only 8kb/second (usually 250-325/kb/second in most hotels). They keep the front door locked, so it's kinda a pain to have to wait for them to open it all the time (once got stuck outside in the rain!) The front desk staff was nice, but there were too many other things wrong with this hotel that I won't ever book a room there again.
Response from vincent on Jul 14, 2015
Hi Meridith, Sorry for the bad experience you had with us. We had a change in management and working hard to improve our service. We would love to welcome you again with us during your next trip to Bogotá.

6/10 Okay

Edgar Ferney

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2020
Response from Recepción on Mar 19, 2020
Agradecemos su visita.

10/10 Excellent

MARIO

Stayed 1 night in Feb 2020

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Recepción on Mar 19, 2020
Agradecemos su visita

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Ótima localização, próximo a várias universidades, Museu da Colômbia. Hotel pequeno, simples, limpo. Porém a conexão de internet é horrível.
Stayed 5 nights in Nov 2019
Response from Recepciòn on Dec 18, 2019
Agradecemos su visita

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para descansar
Buena atención. Ubicación adecuada
Stayed 1 night in Nov 2019
Response from HOTEL LETOILE on Nov 22, 2019
Con gusto, agradecemos su elección.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei da localização e boa relação preço/benefício
Stayed 5 nights in Sep 2019
Response from Agradecemos su elección on Oct 20, 2019
Agradecemos su elección

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
暖房があればいいのにな、と思いました
Stayed 5 nights in Sep 2019
Response from Agradecemos su elección on Oct 20, 2019
Agradecemos su elección

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in Jul 2019
Response from Hotel L'etoile on Aug 5, 2019
Gracias

10/10 Excellent

Pascale

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Great small hotel, friendly front desk staff. Somewhat noisy on upper floor 5 where we had our room, but not unexpected in busy Bogota.
Stayed 2 nights in Jul 2019
Response from Hotel L'etoile on Jul 30, 2019
You're welcome

8/10 Good

Olarte Moure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Hotel L'etoile on Jul 30, 2019
You're welcome

8/10 Good

Olarte Moure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Olarte Moure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from RECEPCIÓN on Jun 25, 2019
Buenas tardes señor Olarte Moure, quiero agradecerle por su calificación, le informo que su reserva para el 7 de Julio ya esta en nuestro sistema. Quedamos atentos a cualquier información

8/10 Good

omar o, ya no existe

Liked: Cleanliness
Regular el desayuno
Bueno en general pero podrían mejorar el desayuno, la atención en general es regular
Stayed 4 nights in May 2019
Response from Yineth González on Jun 13, 2019
Estimado Omar, agradecemos tu comentario, el desayuno que ofrecemos es tipo buffet, aun así tendremos en cuenta tu sugerencia con respecto al desayuno; revisaremos con el personal si hay algún aspecto por mejorar en la atención a los huéspedes. ¡Gracias por elegirnos!

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveria a hospedarme aqui, lo recomiendo
Buena atencion, gente muy amable. La habitacion comoda y limpia. El desayuno variado.
Stayed 1 night in May 2019
Response from Yineth González on Jun 13, 2019
Estimada Yolanda, muchas gracias por recomendarnos, para nosotros fue un placer tenerte en nuestras instalaciones. L'etoile siempre será tu casa en Bogotá.