Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by Adam C. from New York City

Nice hotel but a bit far from the Borovets action

Posted Aug 31, 2013 on Hotels.com
New hotel with all the modern amenities. Large clean room, if a bit sparse/without character. Courteous service, albeit didn't go out of their way to be helpful with bags. We visited the hotel during August so it felt like a ghost town. I assume no more than 5% of the rooms were occupied. The hotel is located one to two miles away from the center of Borovets (and the gondola up Musala) so a car is necessary. While they are older and the rooms of a lower quality/standard compared to Euphoria, the Rila and Samokov are better located.
4 out of 5
for Everyone
by Kim from Aberdeen, Aberdeen City, UK

Excellent hotel - shame about location.

Posted Apr 28, 2013
Pros: Luxurious feeling of the hotel.
Cons: Location.
Location: Not ideal but I think this contributes to why you get such great value for money.
Very nice hotel. Excellent value for money. The rooms were spacious and in good condition. The staff were very helpful. The spa was lovely. We were very lucky that our group of 8 were almost the only guests so often had the spa or the bar area or the restaurant to ourselves. The only let down of this hotel is its location. It is a distance out from Borovets. If you do not mind getting taxis or braving the walk (only route is down the road with no footpaths) then this should not detract from the hotel. The hotel does provide a free shuttle bus back and forth from Borovets while the ski lifts are running. Unfortunately, the last shuttle bus meets the last lift down so the option to stay for apres ski in Borovets after the last lift is not available if you would like to use the shuttle bus service. This is a good excuse to return to the hotel and take advantage of the spa for a few hours after a long day skiing though.
5 out of 5
for Couples
by A verified traveler from london, uk


Posted Dec 27, 2012
The hotel is amazing, staff are great, but would be unfair to say that they are only in the hotel; bulgarians are happy, cheerfull and helpfull people in general. Spa is fantastic and free for guests... Internet works at full strengh anywhere in the hotel... Transfer from Sofia is available and Shuttle to the ski station works very well The only minor down side is the location which despite of been in a great area, in winter can be a little problem because Borovets village ends up not been a walking distance destination for a dinner out... We were two couples so sharing 10levas (£5) each way was never a problem... But still if you have a full board deal or feel like, the hotel's restaurant definitely deserves a thumbs up!!!!
5 out of 5
by A verified traveler


Posted Aug 19, 2012 on Hotels.com
We stayed at this brand new hotel only for one night but we couldn't be any happier with our stay - will definately stay again if we have another chance to visit Borovets in the future. The staff is super friendly - the people at the front desk, the restaurant ladies and the lady in the pool/spa arae were all great! The hotel rooms are very nicely furnished (fridge, cook top, nice bathroom, high quility bedding, etc.) and very stilish throughout. The place is clean and peaceful if you go there in the summer time. There is an underground parking. Have fun!