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Reviews of Hilton Boston Logan Airport

4 out of 5
Hilton Boston Logan Airport
One Hotel Drive, Boston, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1799 out of 2789 reviews" "
Rating 8 - Good. 584 out of 2789 reviews" "
Rating 6 - Okay. 212 out of 2789 reviews" "
Rating 4 - Poor. 102 out of 2789 reviews" "
Rating 2 - Terrible. 92 out of 2789 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

bruno, new orleans

Traveled with group
I supervisors around and it shows. Terrible servive
Stayed 1 night in May 2024

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton at Logan is great! Very clean and confortsbke and excellent staff and service!!
Stayed 1 night in May 2024

10/10 Excellent

Albert, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for a quick overnight on our way to London from Honolulu. Excellent everything: service, room, restaurants. Love it. Staying again on our way back in a couple weeks.
Stayed 1 night in May 2024

2/10 Terrible

Tammy

Stayed 1 night in Apr 2024

4/10 Poor

Tammy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property is so worn out. Beds are hard and uncomfortable. Wayyyyyy overpriced for what you get. I wouldn’t pay more than $100 a night for this place. And it was 3 Xs that! Employees all seem so pissed to be there and doing their job.
Stayed 2 nights in May 2024

10/10 Excellent

Wjc

Liked: Amenities, property conditions & facilities
Good value
Stayed 1 night in May 2024

10/10 Excellent

Kallan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here best location and staff!!
Stayed 1 night in May 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in May 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2024

2/10 Terrible

Theresa

The restaurant staff were exceptional. I was not happy with the front desk at check in. I was given a handicap room which I did not request. The Hilton staff should have communicated and asked if a handicap room was acceptable
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Apr 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tonimarie, Fall River

👍
Stayed 1 night in Apr 2024

8/10 Good

connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and comfortable
Stayed 1 night in Apr 2024

8/10 Good

valerie, warren

Liked: Staff & service, property conditions & facilities
Convenient for airport. Good breakfast. Able to get room service when i arrived at 10.00 PM
Stayed 1 night in Apr 2024

6/10 Okay

REIWISON

Stayed 1 night in Apr 2024

8/10 Good

HONGXIA

Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
A little dated and grout in bathroom needs cleaning. Shuttle from airport to hotel and back is great.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Walk from airport important
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Makes flying with a stay so nice. It doesn’t feel like being at Logan except you are so close you can walk to the terminal or take a quick shuttle.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter, Edgartown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel attached to airport - great location. Late dining available.
Stayed 1 night in Apr 2024

4/10 Poor

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty, bathroom was extremely dirty.
Stayed 1 night in Apr 2024

10/10 Excellent

Kayla

Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2024

10/10 Excellent

joseph

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Lourdes

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Restaurant host was very difficult and rude. Server didn’t bring out the food that we ordered and when I asked her about it she just shrugged her shoulders but didn’t bring the right food. She ignored us when many tables where empty abs then double charged me for my glass of wine that I had already paid at the bar.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet it was in the room despite being a busy hotel. Also really appreciated how clean everything felt. Really enjoyed the vibe, relaxed and stylish. Would definitely stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Weiming, Woodinville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The direction to the hotel from Terminal B is not very good yet because of the airport connections I was able to walk to C then E, from there the directions are clear. I was worried about the plane noise yet couldn’t hear at all - excellent building quality, Rather the cleaning crew had loud voices in the hallway around 8 am. Knowing that most passengers chose this place because of late arrivals the crew should be aware and lower their voices when necessary.
Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for airport
Stayed 1 night in Apr 2024

10/10 Excellent

Lucinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

6/10 Okay

La-Vern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

kathy

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christine, Pepperell

Business traveler
Liked: Staff & service, property conditions & facilities
Great location and restaurant staff was excellent. The room was dusty but ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient to stay here - easy to get a ride from airport to hotel, to Subway, Lyft, etc - Bar and Restraunt were on point
Stayed 2 nights in Apr 2024

10/10 Excellent

Sallie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an early flight from Logan.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The food options were horrible!
Stayed 1 night in Apr 2024

8/10 Good

lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of food choices
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often - easy for airport layovers, shuttle was quick today, room has a pelaton!? Love the gym… staff very very friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Carole

Liked: Cleanliness, staff & service, amenities
Difficult to find using Waze. Finally found hotel and parking lot was full. Had to park in Central Parking so wasn’t very convenient. Restaurant was very good, excellent service and good food.
Stayed 1 night in Apr 2024

10/10 Excellent

MIke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent considering it’s proximity to the terminal
Stayed 1 night in Apr 2024

10/10 Excellent

Kelli

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location for access to the airport when flying out early and they have a pool for my niece
Stayed 1 night in Apr 2024

8/10 Good

Peter, Edgartown

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to airport- convenient. Friendly staff. Good on- site restaurant. Housekeeping needs more effort.
Stayed 1 night in Apr 2024

4/10 Poor

Victoria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, however it is very loud. The rooms around us are loud, and you can hear all of the activity outside. Sirens etc. the hallways were very very loud. I couldn’t sleep very well at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Emma

Stayed 1 night in Apr 2024

8/10 Good

DANIELLE

Stayed 1 night in Apr 2024

8/10 Good

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024