Ratings based on 1,935 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San francisco
great hotel close to the airportPosted Aug 27, 2014
Location: at the airport
fabulous service. don't expect to walk there through the walkway unless your airline goes to terminal a or e. mine landed at terminal b and it was a 20 minute confusing walk. They do have a shuttle which takes only a few minutes. Besides that everything about it was excellant
for Everyoneby A verified traveler
Needed to be near the airportsPosted Aug 26, 2014
Pros: Room service
The shower curtain had a black hair that wasn't mine. Need I say more. The shower head did not move. You needed to be directly underneath. Not great .
for Everyoneby A verified traveler from virginia
Posted Aug 26, 2014
Cons: Restaurant needs a lesson on how to treat customers
Shuttle service was very efficient with friendly drivers. However, we were EXTREMELY disappointed with your restaurant there Connolley. We went for lunch on our second day there and the service was terrible. I had to go to the bar to ask for a waiter, the bartender brought over menus and then returned to the bar without asking if we wanted a drink or anything. 10 minutes later still no one came to take order while bartender just chatted with customers at bar. We just walked out! Had to walk to airport to eat lunch.
by A verified traveler from LA, CA
Logan Airport HiltonPosted Aug 25, 2014
Pros: The staff was friendly and compentent.
Cons: The cleaniness of the room. Also the condition of the carpet and sheets were poor with stains and holes.
Location: It is near the airport, but a 20 dollar cab ride away from the city and convention center.
The hotel lobby looks very fancy, but the substance wasn't there in the room. A $270 a night room, should be spotless and clean. This room was far from that.
for Everyoneby A verified traveler from New Hampshire
Airport hotelPosted Aug 20, 2014
Pros: Easy to get to and from the airport. The staff was very nice. The beds are very comfortable. Loved the view of the water and Boston from the room.
Location: perfect location to airport could not be any better
The hotel is so easy to access from the airport, just a short walk from terminal A. The staff are so friendly and helpful.
for Everyoneby A verified traveler
Convenient airport accessPosted Aug 15, 2014
very convenient, especially to Delta terminal. easy in and out.
for Everyoneby A verified traveler from UK
Another delightful stay!Posted Aug 14, 2014
The staff are welcoming and friendly yet professional, the facilities are brilliant, the location superb, this is definitely top of my list now for stays in the Boston area. The Executive Lounge is a good concept, works well in practice and the view from the Executive Lounge is fantastic.
by A verified traveler from Texas
Uncomfortable stayPosted Aug 10, 2014
Bathroom dirty , walls need TLC, bed was hard. The restaurant attached to hotel was not good, the food was cold and had no taste . The only good thing about the hotel was the convenience to the airport.
for Everyoneby A verified traveler from Seattle
Great access to the airport.Posted Aug 7, 2014
The shuttle driver happily dropped me at the rental car center the next day. Very convenient to all transportation to Boston. Already booked the hotel for my next trip to Boston.
for Everyoneby A verified traveler from NY
Superb hotel, staff helpfulPosted Aug 5, 2014
My flight was delayed so I was really tired. The staff were polite and helpful and did all they needed to. The room was immaculate. If anything though the pillows were a bit too soft, so I will ask for foam next time.